Morgan, SSW, has been a warm and efficient support during administrator leave, praised by visitors for her welcoming approach. She’s helped in the kitchen, with food well received by all, and continues to assist on the floor to meet resident needs. Her commitment and versatility truly shine across the service.
During an extremely high-risk incident, Kayla, Callum, and Wilf showed outstanding teamwork, compassion, and resilience. Their coordination helped contain a violent situation in hospital, protecting staff and preventing escalation. Their efforts were praised by external professionals for keeping everyone safe.
During an extremely high-risk incident, Kayla, Callum, and Wilf showed outstanding teamwork, compassion, and resilience. Their coordination helped contain a violent situation in hospital, protecting staff and preventing escalation. Their efforts were praised by external professionals for keeping everyone safe.
During an extremely high-risk incident, Kayla, Callum, and Wilf showed outstanding teamwork, compassion, and resilience. Their coordination helped contain a violent situation in hospital, protecting staff and preventing escalation. Their efforts were praised by external professionals for keeping everyone safe.
Louise has grown in confidence at Cherry Tree and stepped up when asked to support Pines. She calmly de-escalated a challenging situation with a service user, enabling him to access the shop—an activity he’d long refused. Her courage and compassion made this a meaningful breakthrough. She should be proud.
During a low-risk incident where I was struck and my glasses knocked off, Amanda—though not assigned to the service user—stepped in with care and readiness. Her check-in after the event made a real difference. The incident wasn’t serious, but her support meant everything. Thank you, Amanda.
Alyson & David have helped a young service user at Hope House build trust, confidence, and independence. Their devotion led to milestone moments: a first pub meal, self-checkout at the supermarket, karaoke, and more. Their positive approach has created a space for incredible personal growth.
Beth, recently promoted to acting senior support worker, is quickly becoming a standout leader. She organised a wonderful talent show on a small budget, bringing staff and service users together through performances—from African dancing to karaoke. She’s proud of the night and excited for future events.
Liz has supported a patient throughout a very stressful time with the death of the patients family member, Liz went above and beyond her duties to ensure the patient had support and care at one of the worst moments in life. Liz, your kindness has no limits and we appreciate you more than you know. We are all very lucky to have you on the team.
David has played a key role in supporting a young man’s growth at Hope House, building trust and encouraging independence. Thanks to David’s care and positive risk-taking, the individual enjoyed milestone firsts: pub meal, shopping, karaoke, and more. His dedication has led to life-changing progress.
Amara is a night support Worker who has gone above and beyond in supporting the residents at Gotts Park during incident to keep everyone safe. She had on several occasions been involved in incident of direct physical aggression but she would always support positively and offer positive reassurance. She is resilient and passionate about her job.
Since stepping into the full-time role of Education Officer, Aimee has shown resilience, positivity, and a “can-do” spirit. She’s managed intense workloads, built strong engagement with students, and even took on Exams Officer duties during a tough period. Her dedication has been vital to our school’s success.
