Charlotte’s passion for engaging residents in meaningful activity and promoting their independence is inspirational. You can see that her approach is personalised to each resident, ultimately creating great relationships built on trust. Charlotte is amazing during OT interventions, helping residents to get the most out of them and have fun!
I would like to nominate Maxine, Primrose Ward Clerk for her character of care, for her support to YP and the whole team
Maxine is always willing and supportive, when needed she is willing to fill in the gap on the ward, she has on many occasions supported the YP when staff are engaged, and she always lends a helping hand. She is a rare gem.
When arriving at site Russ was speaking to multiple staff to support them through various personal challenges. Russ had also arranged to come in to support his ward / staff to attend shift safely and to return home safely due to the recent unrest. He had checked in with his team making sure they were supported in work and outside work.
Patricia recently supported a service user to go away for the week on a holiday. This was really positive as the service user really enjoyed themselves as well as all of the planned activities. Patricia showed a positive attitude throughout and was really supportive when encouraging the service user to explore new activities out in the community.
James has been instrumental in supporting a new admission with moving and handling. James has been available for staff to teach and role model excellent communication and manual handling skills as well as promoting positive relationships. This has supported the patient in settling into Newham House to begin her rehabilitation.
Since the introduction of our new HR information system, Workday, Dylan has been my go to person and has offered huge amounts of help and support to me and wider teams. Dylan has put together a really helpful guide around Workday to further support colleagues. The guide has personally been a really useful source of resource to me. Thank you Dylan!
Steph has been instrumental in supporting a new admission with hoisting and developing routines. Steph has been available for staff to teach and role model excellent communication and manual handling skills as well as promoting positive relationships. This has supported the patient in settling into Newham House to begin her rehabilitation.
Ever since I joined the company 17 years ago Paul has always provided brilliant support. Most recently we urgently needed some new equipment for an important video shoot and Paul was able to source the items and have them delivered in time. The items proved to be crucial on the day and if not for Paul it would not have been the success it was.
Linda supported me this week by offering to pick up a psychological assessment from another local cygnet service so i could have access to it. Linda went out of her way to do this and offered, demonstrating her commitment to support her team members, and go above and beyond! She is an excellent team player and is always quick to help others.
Alice our service new manager has been amazing support over the last couple of months, She has found the time to rearrange the office in a sweet and suitable way. Alice has also been very supportive in the house, bringing shopping items in when they arrive, getting used to both the residents and the staff members, She does her work deligently.
I want to recognise Brenda; she arrived to us on LWS initially during a very challenging and difficult period however Brenda showed excellent resilience and continued to attend for her shift each day and presents with a huge smile on her face and always willing to complete her duties. Brenda you are a STAR and always remember this!
Sophie recently completed a 4 hour sponsored walk for Dementia UK which was successful with other staff from the service and service users. Sophie remained positive throughout and encouraged other service users to be involved.