David has been a rock helping a service user discuss his feelings towards becoming transgender he has been compassionate caring and respectful and has had broader discussions regarding black history month and lgbtq+ awareness understanding of all cultures and helping out service users and staff who may be confused or afraid to talk out.
AMAZING.
Dee is the SRG representative and what a fine job she does, banging the drum and speaking up the concerns. she communicates between staff and management and is not afraid to stick her neck out. She does a great job and really represents the masses, shes the iron lady of the home.
Meenakshi has supported with us with the new set up of My Pay Review and has communicated throughout the process from A-Z. Meenakshi had all the time for us whenever we queried about something and always got back to us at the soonest possible time when we couldn’t get hold of her. Without Meenakshi’s great communication we would have been stuck!
Shazmin is a positive and hardworking member of staff who advocates for our Muslim resident ensuring all provisions provided for him are Halal and teaching other members of staff about the importance of following a halal diet and different religious festivals, ensuring Langdale is inclusive as possible.
During a time where I’ve had some bad news about my health Jodie has been upstanding and supportive a good manager and is there for her staff being flexible and understanding
Chinenye has supported a resident who has been very emotional at times after leaving her previous home. Chinenye has become a pillar of support for her, positively engaging and supporting the resident to form new relationships with staff. The resident now feels so comfortable and constantly compliments the support she receives from Chinenye.
Agnes is known to be very organised, and there is a lot to do everyday! Whenever we ask her for assistance, she’s there in a flash. I was struggling to complete someone’s personal care and was pressed for time, but once she arrived, it felt like a ton of bricks were taken off my shoulders. I took on the very useful advice she gave me afterwards.
He has consistently used a person centred approach with the service users in his care. He has helped someone spend time in the world when we all thought it would be too much to manage. He is a gifted doctor with a great future ahead of him.
Mayowa has proven himself as someone who would go above and beyond for his patients, he is a good team player and showed clinical skills and acumen, in the face of a medical emergency, his skills saved the patient, and made him team stronger and more positive.
Well done for your hard work, resilience, positive, and care for others
Ambre helped me with issues I was getting with photoshop. She helped me in understanding the issue and trying to guid me on how to correct it. As it wasn’t working for me Ambre did all the certificates for me without me even asking. Thank you so much for your help and guiding me to get the software to work.
With our ever-increasing IT needs at the service, we had a need for someone who is adept and ready to support. Muhammad was always at the other end either on the phone or in-person to help us, he also does this with a humane attitude, taking the time to talk us through what is need With his help the service has enjoyed a regular IT service support.
Catherine consistently makes a real effort to understand residents wants and needs, and to get to the bottom of why they may be upset and put herself in their shoes. She also always looks out for other members of staff, and recognises when they may be feeling stressed or down and need a break.
