Mohammed has taken time out to research local gyms and to seek out a suitable one for a service user to attend who enjoys exercise, Mohammed now takes the service user on a weekly basis and ensures that he is using the gym equipment correctly. Mohammed has also taken the service user swimming too which is something that they both enjoy doing together.
Jane agreed to transfer services for 6 weeks to help out at Thornfield House, knowing this would be a very difficult challenge as the service has many staff vacancies and challenges at the moment. Jane has come to the service with a very positive mindset and has worked really hard to quickly adapt and learn the structure of the very busy service!
Ayaaz can visit any of our services to complete one job, but will help us to complete any number of other little jobs. He is fantastic support and we can rely on his help whenever he is around.
He even helped me rescue some paperwork from behind a filing cabinet drawer by taking the drawer out and he even replaced it. We think he is amazing!
I have had a very busy few weeks and asked team leaders to help with a large piece of work collecting staff information to upload digitally. Kayleigh got the information back to me on her next shift, even though she was very busy. This has made my week. Her support has been so appreciated and I would like for her to benefit from this.
I have been experiencing a difficult time recently due to personal issues and Laura has gone above and beyond to make sure I feel supported and also reassured me I have nothing to worry about as she has always made time to help and support me and understands me. She is a perfect example of how a manager should be.
Tori works so hard to support all the young people on Unicorn ward as well as any of the staff when they need – always offering both a cup of tea and welcoming space to chat. Tori has helped many of our young people grow and work towards discharge with thanks to the amazing support she offers them day in and day out.
Chloe has been working really hard throughout the exam period to make sure our service users are able to sit their GCSE exams with the appropriate access arrangements for each individual student. Our service users wouldn’t have been able to get through this time without the hard work and dedication of Chloe.
Georgia, an outstanding new support worker, exemplifies a growth mindset by gracefully accepting feedback and making remarkable progress every day. She wholeheartedly supports her team and demonstrates an insatiable thirst for knowledge about her residents, which translates into exceptional care and support.
From the moment Karen comes on to shift she doesn’t stop. She is so hard working. She offers amazing person centred care and knows all our residents needs and ensures that who ever she is supporting has a fantastic day. If she has a spare moment, she is cooking and cleaning and giving a boost to the staffing team too. We would be lost without Karen.
Bruno is a strong member of the team, and goes above and beyond. Bruno works to get all residents involved in activities, has built strong, trusting relationships with all residents promoting choice. During a recent incident, Bruno helped a resident regulate when they were in distress, calming them almost instantly. A wonderful member of the team!
While creating plans for Cygnet in bloom for our site, the passion displayed by Gemma to create a safe space for our residents was immense. She had so many great ideas to incorporate the 5 senses(touch, taste, smells, sight and sound). She included all of these within our garden, and spent many hours painting the fences to create this.
Doug Forrest from Columbus Male Ward will go that extra mile when asked for help. In particular he will liaise with service users to attend their Recovery college sessions and if there are no staff to escort, Doug will drop them off himself. I often telephone the Ward and Doug is always happy to help and will always call back. Very efficient.
