Jake has been a strong, positive leader during busy times—supporting staff, improving practices, and driving team engagement. He’s made meetings more dynamic and used QR codes to share residents’ stories. His support has uplifted service users and helped me grow through my level 4. Thank you, Jake!
Katie Walsh, RFM, led two full refurbishments at Outwood and Longfield, preparing flats for new residents in just weeks. Her dedication ensured not only timely completion, but a homely, welcoming feel that anyone would be proud of. Though it’s her role, Katie went above and beyond—thank you!
Taiwo has supported a challenging resident with 3:1 care, helping him maintain routine and access the community for swimming and walks. He’s confidently guided new starters and often picks up extra shifts. His dedication and leadership are truly appreciated—keep up the amazing work, Taiwo!
Despite staff shortages and rising risks, Chloe has handled challenging shifts with calm leadership. She shares duties fairly, supports on the floor, and is always approachable—earning trust across wards. Chloe’s problem-solving and dedication make her an invaluable asset to Nield House.
During an extremely high-risk incident, Kayla, Callum, and Wilf showed outstanding teamwork, compassion, and resilience. Their coordination helped contain a violent situation in hospital, protecting staff and preventing escalation. Their efforts were praised by external professionals for keeping everyone safe.
Virginia is a multi-faceted mental health nurse who goes beyond her role, using Reiki and DBT to support staff and residents. She’s highly respected, skilled, and always willing to help others. Her presence makes shifts not only effective but uplifting, thanks to her fun, caring attitude.
Alyson & David have helped a young service user at Hope House build trust, confidence, and independence. Their devotion led to milestone moments: a first pub meal, self-checkout at the supermarket, karaoke, and more. Their positive approach has created a space for incredible personal growth.
Congrats to Jane on 10 incredible years at Acer Clinic! A driving force of the MDT, she advocates for patients with compassion and firm fairness. Loved for her warmth, leadership, and maternal spirit, Jane is the backbone of our service. Acer’s lucky to have her—here’s to many more years together.
During an extremely high-risk incident, Kayla, Callum, and Wilf showed outstanding teamwork, compassion, and resilience. Their coordination helped contain a violent situation in hospital, protecting staff and preventing escalation. Their efforts were praised by external professionals for keeping everyone safe.
Ciara went above and beyond organising a coffee morning, arriving early and preparing breakfast with the service manager. Her energy uplifted the team and boosted morale. As a champion of mental health and a constant source of support, Ciara continues to help create a positive, resilient workplace.
During a low-risk incident where I was struck and my glasses knocked off, Amanda—though not assigned to the service user—stepped in with care and readiness. Her check-in after the event made a real difference. The incident wasn’t serious, but her support meant everything. Thank you, Amanda.
Morgan, SSW, has been a warm and efficient support during administrator leave, praised by visitors for her welcoming approach. She’s helped in the kitchen, with food well received by all, and continues to assist on the floor to meet resident needs. Her commitment and versatility truly shine across the service.
