Since our manager as left she as kept the team together she as worked really hard she as kept us all on a positive mood and when we ring her she is always available day or night she is a tower of strength to us at Oakwood Gardens and without her we would not be the team.
She has been NIC on many few difficult shifts recently. She is able to bounce back & reflect on the difficulties but then come back with a smile on her face the next shift.
She is super supportive of all staff on shift and makes it her priority to make sure everyone goes home having been offered a debrief. I think she is such a good role model.
Lisa and Eniola are both very new to Outwood and recently supported an individual to the Bakery Project at Kirkside . Whilst they were there another individual was having a difficult time and they were enable to provide them with reassurance and made them feel included which helped the individual turn their day around
Gareth supported a resident to move out of the service . The resident has been at Thornfield for over 10 years so this was emotional for the resident. Gareth showed empathy and care. not rushing the resident to leave the service and giving them time and space to process the big change a head of them. the move went smoothly and the resident is happy
Eniola and Lisa are both new to Outwood and recently supported a resident to bakery project at Kirkside for the first time. Whilst there another individual was having a difficult time and they were both able to help involve them, reassure them and ultimately turned his day around because of this .
When Gracie was asked if she would be able to stay longer past her finishing time so a resident can attend a late evening birthday party, she agreed to do so with a smile. She always goes above and beyond to make sure residents achieve their goals and activities. Gracie is a wonderful carer and brings a lot of energy and positivity to the service.
Olivia started as a clinical nurse recently & I would like to congratulate her for handling difficult and high pressured situations on the ward in a very professional way. She recently was leading a strenuous incident where despite of getting assaulted herself, she was able to risk assess the situation and manage everything on the ward very well.
Recently we have had a breakthrough in communication with a resident who usually refused staff support a lot. Caitlin and Charlotte have been vital for this. They have given him 1:1 support to help form positive relationships and then gave feedback to the whole team. The resident now engages so much better and the staff team feel more confident.
Since Shane started, Kirkside’s environment has improved hugely. Shane receives great feedback from on site staff as well as Colleagues completing site visits/audits. On Friday 26th April, Shane stayed until late without hesitation to ensure the fire alarm engineers left the system running and all staff and service users were kept safe!
I’m nominating Taryn for being a good and supportive acting team leader and going above and beyond to support staff during their periods of ongoing shadowing. She has been our point of call and has asked/ checked up staff regularly to make sure everything is going well with everyone. I’m grateful for her care and support in Outwood
One of our Residents doesn’t like crowded place & doesn’t allow anyone close in his personal space, so it is unsuitable for him to go to Hairdresser to have his haircut. Sean is his keyworker & has built such a good rapport that He will allow Sean to cut his hair with no issue. Other residents has started to request Sean to cut their hair as Well.
Always shows up and is approachable and helpful. Efficient morning handover and would email me if she spots anyone who needs OT input. Very proactive and great team player!
