Kolade always supports service users to make better decisions with there health when going out into the community, He encourages service users to be more active, organises meaningful activities around this such as assisted cycling, swimming or going the gym. This has a very positive affect on the service users mood, health and mental well being.
Malgorzata (Gosia) has gone above and beyond supporting the ward team with a complex service user on the medium secure women’s service, who has suspected dementia and challenging physical/health/hygiene needs unfamiliar to the team. She ensured access to all necessary care equipment and training for long-term care.
Dr Malik Awan provides a consistent, emotionally safe, and compassionate presence on the male low secure ward, building trust with individuals who have been through the forensic system through his passion and work ethic. Anyone who works with him in future will be incredibly fortunate.
Natalie spent much of October supporting new admissions to our low secure ward amid unusual simultaneous discharges and arrivals. She took on overtime, improved shift-to-MDT communications, acted as team leader, and compassionately met safety and individual needs during this challenging time.
Nikki went above and beyond supporting the Cygnet Oldbury psychology team while awaiting a new qualified psychologist, overseeing assistant psychologists alongside her busy role at Sedgley House & Lodge. She ensured high care standards, supervision, and engagement in interventions across both sites. Thank you, Nikki!
Larry returned from long-haul holiday and immediately supported a new service user at Beckly by driving him to horse riding stables, despite only meeting him twice and no other drivers available. This enabled the outing and was greatly appreciated. Thank you, Larry!
Osas has shown outstanding dedication and positivity supporting a service user facing activity engagement challenges. They proactively took him out, arranging headphones for comfort with patience and care, achieving his first incident-free day in a long time.
Osato has supported me incredibly since my move to the new ward, going above and beyond for staff and patients so that nothing is ever too much for him, and he truly deserves recognition for his years of hard work at Primrose.
Phil embodies selfless support, putting colleagues and patients first despite personal challenges. With empathy and resilience, he helps others through struggles, steps up beyond his role during shortages, and ensures exceptional, personalized patient care. A true team player who inspires all at Cygnet. Thank you, Phil!
I witness incredible care, compassion and communication with a lady this afternoon in our care from you both. You enabled her to communicate by knowing her so well and the compassion you showed her was exceptional care.
You are both a credit to our team here at Newham House, Well done!
I witness incredible care, compassion and communication with a lady this afternoon in our care from you both. You enabled her to communicate by knowing her so well and the compassion you showed her was exceptional care.
You are both a credit to our team here at Newham House, Well done!
Beth spent the whole morning providing intensive interaction through constant singing for a non-verbal service user, who clearly showed how happy and supported he felt by humming back, creating a lovely, uplifting atmosphere in the home.
