Emily single-handedly managed the Admin Office during a challenging week, handling unfamiliar tasks with competence, calm, and impressive communication. Her flexibility, initiative, and support during a CQC visit earned widespread praise. She’s shown remarkable resilience and growth in her first health service role.
Despite personal challenges, Chesley has been a calm, compassionate, and enthusiastic support to both residents and staff. In just four months, she’s proven herself an exceptional team player and role model, going above and beyond to help others through difficult times. We’re incredibly lucky to have her.
Ashleigh has shown exceptional resilience, leading with strength and compassion through two resident losses at Oaklands. She personally checked in with nearly 100 staff, made tough decisions, and supported everyone with calm and care. Her unwavering dedication makes her a true rock for the team.
In just three months, Cyprian has made a remarkable impact at Dene Brook. His positivity, patience, and care have uplifted both individuals and staff. Compliments from colleagues and other services highlight his exceptional interactions and energy. Cyprian truly brings joy and compassion to every shift.
Irene has played a key role in supporting a resident at Kirkside House to build confidence and access the community. Through patience and care, Irene helped her progress from short walks at home to visiting the local shop. Her dedication has amazed professionals and truly enhanced the resident’s quality of life.
Seanne has been key in helping a resident at Kirkside House build confidence and reconnect with the community. Her patient support led to the resident taking a drive around the local area—a major milestone. The community nurse praised the progress, and Seanne’s dedication has truly improved the resident’s quality of life.
In his first care role, Alex has shown outstanding dedication and natural skill. He went above and beyond supporting a tenant through emergency surgery, offering compassion and clear communication. His efforts ensured the tenant’s wishes were respected, care was coordinated, and recovery was smooth.
Amaan was a fantastic support at Norcott House, quickly integrating with minimal guidance and earning praise from the team leader. He was friendly, proactive, and well-liked by residents and staff. He helped plan a thoughtful day trip and even offered to cover a shift on his day off—truly an asset to the team.
Akudo has passionately supported a new resident by sharing her knowledge of Nigerian cuisine. She’s helped source ingredients, educated the team, and ensured the resident enjoys familiar, home-cooked meals—relieving pressure from his mum and enhancing his comfort and wellbeing.
Zoe supported a resident with a history of isolation to engage in a community day trip. Through patient, person-centred planning, she built trust and confidence, ensuring the individual felt heard and involved. Her passion for meaningful engagement shines across the service.
Since joining Walkern Lodge in April 2025, Aminat has shown initiative and dedication. She’s taken ownership of the food menu, learned to manage staff rotas and community meetings, and consistently goes above and beyond. Her proactive attitude makes her a valued team member.
Tara joined Outwood 7 months ago and quickly showed a drive to learn. She shadowed her team leader, took on extra responsibilities, and earned an ATL role after a great interview. She’s now confidently running shifts and handling challenges, growing each week in her leadership journey.
