Taiwo has supported a challenging resident with 3:1 care, helping him maintain routine and access the community for swimming and walks. He’s confidently guided new starters and often picks up extra shifts. His dedication and leadership are truly appreciated—keep up the amazing work, Taiwo!
Residents at Gotts have shared their love for working with Rafiat, especially praising her fun, uplifting nature. One said, “I trust Rafiat with anything—she’s cool!” Her ability to bring joy and build trust is truly valued. Fantastic feedback, Rafiat—keep shining and spreading those laughs!
Ajibola showed true commitment while supporting a resident who refused to return from a bus ride. Though due to finish at 8pm, he stayed until 10:30pm to reassure and guide the resident back safely. His passion, patience, and sense of duty truly reflect the character of care and hard work.
Chizoba’s ability to comfort distressed residents is truly special. Her calm presence, empathy, and thoughtful gestures uplift those around her. She creates emotional safety, connects deeply, and transforms difficult moments into healing ones. Her kindness enriches the whole care environment.
Jake has been a strong, positive leader during busy times—supporting staff, improving practices, and driving team engagement. He’s made meetings more dynamic and used QR codes to share residents’ stories. His support has uplifted service users and helped me grow through my level 4. Thank you, Jake!
Katie Walsh, RFM, led two full refurbishments at Outwood and Longfield, preparing flats for new residents in just weeks. Her dedication ensured not only timely completion, but a homely, welcoming feel that anyone would be proud of. Though it’s her role, Katie went above and beyond—thank you!
Ukeme offers deep emotional comfort to residents in distress, responding with empathy, patience, and heartfelt presence. His compassionate care turns sadness into healing, earning trust across the team. His quiet acts of kindness uplift not just individuals—but the whole care environment.
Kelechi has grown into a trusted Senior Support Worker at The Mews. I often rely on his judgment like I would a nurse’s—he truly knows what’s best for our residents. He’s a hardworking, respected team member who never shies from duties. His daily commute shows real dedication to the service.
Shimmeka stepped up for a last-minute getaway at Gotts Park, keeping two residents engaged with a weekend full of activities. Her bubbly personality and infectious energy brought laughter and joy throughout. Loved by the residents she supports, Shimmeka’s spirit makes every moment feel special.
When the team leader was absent, Jessica, as a medication-trained support worker, stepped up, managing a medical emergency with professionalism. She coordinated tenant care, supported staff, and communicated effectively with all parties, ensuring smooth handling. Her caring and resilient approach truly went above and beyond.
Nasreen has worked very hard throughout the Eid period making food and ensuring all of the residents and staff unable to celebrate Eid with their loved ones had the best day possible. Thank You Nasreen!
Chelsie, our passionate Activity Co-Ordinator, supports both residents and staff—even prepping activities during night shifts to ease the next day. Loved by all, she’s a true asset to our team. I hope to work with her for years, though she’d thrive as a nurse or OT if she chooses that path.
