Ian went above and beyond to support a service user to fly home for Christmas and calmly and confidently handled a difficult 12 hour delay at the airport.
Staff organised a Christmas party at a central venue for residents within the Bradford area – four homes.
Libby was tasked with making balloon arrangements for the venue. Libby was creative and completed the balloon arrangement and decorated the hall. The looked splendid and the residents from all the homes had a lovely Christmas celebration.
Jonathan is part of the maintenance team. On one of my shifts I was very short staffed. Jonathan asked myself if he could anything to support me and went on to say that if I was able to obtain any staff from other services that he would be more than happy to drive to another service in his own car and pick them up. Thank you for your help as always
A huge thank you to Paul for supporting the project team in organising the recent user acceptance testing for myPath Apollo at 3 of our Cygnet sites. Paul was key to the success, helping with logistics & onsite support. During our time at Beckton, he supported the team throughout the day and made everyone feel welcome. We thank you for your support
During a medical emergency, Deborah showed outstanding support and teamwork alongside her team to prevent the situation from worsening.
Deborah and her team was able to work together in order to make sure that the service user was safe, whilst managing to ensure that all other service users needs were being met.
Outstanding support and teamwork!
Ayesha has been working with me around Trauma informed care training, this has lead to her ‘volunteering’ to run a masterclass around the subject and she has thrown her self into the new world of digital education and ran an amazing session that taught staff around the subject and agreed for this to be recorded so that future staff can lean.
Keith stayed behind the other day to help me do a fire evacuation as i was unsure how to turn the alarm off. He talked me through the process and was patient. One of the service users was having a incident following this and Keith offered reassurance to help calm them down. Making sure everyone was OK before he left shift.
Today I was painting a residents lounge, I noticed a mess behind his sofa,already under a tight timescale I was very surprised that my colleague Jaimee (without prompting or being asked),cleaned the whole area.
I felt she did this through empathy for the resident and understanding, of my timescale.
She did this without fuss.
Lizzie has been poorly recently and returned to work while still in recovery. Lizzie is always positive, patient focused and resilient even when she isn’t feeling her best. We appreciate everything she does and the passion she has for patient care. Get well soon!
Jenny has been a great support both in the work place and outside. At a time where I was dealing with a bereavement, Jenny has taken her time to check up on me and make sure that there was enough support at work in order for me to deal with everything.
Thank you Jenny 🙂
Sam has been working with me around Trauma informed care training, this has lead to him ‘volunteering’ to run a masterclass around the subject and he has thrown him self into the new world of digital education and ran an amazing session that taught staff around the subject and agreed for this to be recorded so that future staff can lean.
Sarah is passionate about arranging a Social club for residents living in the Bradford area. She made contact with the three home Managers in Bradford and organised the Christmas party. She booked the venue, arranged for food, DJ and Christmas presents and the Christmas party was a success. Residents from 5 homes were in attendance.
