We had an individual go to a psychiatry appointment and whilst there he became increasingly anxious waiting for the doctor. Abubaker did really well redirecting him and offering him support to reduce anxieties. Abubaker remained calm and continued to distract him whilst waiting, resulting in him successfully seeing the doctor.
A local resident of the community attended Longfield in search of her parcel, It was delivered to a neighbour however the lady could not carry these herself, Mohammed went out of his way to carry them all the way to her house.
Elise and a colleague supported a patient in a unique and patient centred way by working with them to create a plan for his leave that met his needs and was safe. This has been key in supporting this patients recovery and is now being adopted across the team.
Ami has been working with the housekeeper and has made Nightingale look homely and has decorated different rooms. He has gone out of his way to go the extra mile and has hand made a TV unit and a box to sort the WII.
He also gets residents involved in activity’s with car washing and a resident doing work experience with him
Carron is working with another staff member ( Amanda ). they have both got together and bringing in new skills for a challenging resident. the resident has come along way, both staff have worked so hard with the resident.
After one of our patients became distressed, Bunmi persevered in offering support for the individual by letting him know she was available & having 1:1’s with him throughout the afternoon. Afterwards he said that knowing she was not giving up on him, like many in the past, was what made the difference for him – something he will remember always!
Ibrahim has supported colleagues during a challenging period on the ward where there was an increase in racially abusive incidents. He has been supportive with staff but also built a therapeutic relationship with the patient in question, despite the incidents and issues faced, and has been a great role model for all
I have have been having a really difficult time at home and at work over the last few weeks and Chelsea has been a massive support to me, she has checked in with me every shift but also when Im off shift too. Her support has meant so much to me at this difficult time and I would really like her to have some recognition for this.
Joanne has done an amazing job, communicating with families and car garages and managed to get three residents amazing cars for the services. They are all going out in and have positive routines in place in their brand new cars and able to further afield. Thanks Joanne, for keeping Gotts in the fast lane!
As he stepped up from a TL to a deputy manager in such a short notice and took on the roll very well. He has supported me with my new roll as a ATL and shown me how to do the job well.
Rukhsar has been amazing for onboarding. A number of sites are recruiting heavily in Scotland and the workload for her and the team is absolutely immense. Rukhsar is always so helpful and super quick to answer any queries we have and she is so thorough it makes both the onboarding and early days for new starters so much smoother.
Hayley and a colleague supported a patient in a unique and patient centred way by working with them to create a plan for his leave that met his needs and was safe. This has been key in supporting this patients recovery and is now being adopted across the team.
