Akwasi connected with a service user who mainly communicates via mobile, where most staff struggled. He engaged the individual in a maths challenge, exchanging problems and solutions, creating meaningful two-way communication. The user enjoyed it and now requests Akwasi, valuing his empowering, person-centred approach.
Zachari recently supported a service user to visit home for the first time in sixteen years, which is an amazing achievement. It took lots of gentle persistent and encouragement but much to the amazement of his family the service user finally visited home and now plans to visit every other week.
It was one of our residents birthday yesterday. Alice organised a fantastic celebration. She invited residents from other services, arranged party foods, drinks, brought in an ice cream van and a bouncy castle. Everything was well planned and ran smoothly. A big thank you to Alice for her dedication and hard work and for making the day so special
Tracy supported a service user who was very unwell, staying with him at hospital and ensuring she was with him in the days following his recovery as a familiar face and source of comfort. Tracy has shown commitment and dedication to the service and service users and will always advocate for anyone she feels is not being heard or recognised.
Sunrise ward did not have a ward manager for a period of 8 months. In this time, Zendor acted up as the ward manager. He excelled in the manager role, and was praised by staff and service-users throughout this time for his dedication, care and willingness to go above and beyond. The ward would not have been able to function without him.
I would like to nominate Tolu because of his good communication with residents. There was a day i supported a resident with Tolu. The resident was non verbal and he was unsettled as well. Tolu used his makaton skills and calm tone to communicate with the residents as the resident became settled.
I would like to Nominate Omoshola for her amazing work and help to the nursing team when short staffed. Thank you so much Omoshola, just wanted you to know that I appreciate you so much. You’re the best senior we have, continue being you and keep up the good work. You deserve this award.
Recently Frank supported a service user to Horse Riding where he became distressed due to a change in time for riding. Frank did brilliant in supporting him through his anxieties and calming him down so he could continue with his activities.
Emily single-handedly managed the Admin Office during a challenging week, handling unfamiliar tasks with competence, calm, and impressive communication. Her flexibility, initiative, and support during a CQC visit earned widespread praise. She’s shown remarkable resilience and growth in her first health service role.
Despite personal challenges, Chesley has been a calm, compassionate, and enthusiastic support to both residents and staff. In just four months, she’s proven herself an exceptional team player and role model, going above and beyond to help others through difficult times. We’re incredibly lucky to have her.
Ashleigh has shown exceptional resilience, leading with strength and compassion through two resident losses at Oaklands. She personally checked in with nearly 100 staff, made tough decisions, and supported everyone with calm and care. Her unwavering dedication makes her a true rock for the team.
In just three months, Cyprian has made a remarkable impact at Dene Brook. His positivity, patience, and care have uplifted both individuals and staff. Compliments from colleagues and other services highlight his exceptional interactions and energy. Cyprian truly brings joy and compassion to every shift.
