Nathan has been working with a resident who struggles with his oral hygiene. Nathan has been using techniques that have been encouraged by the PBS Team within Gotts Park such as Now and Next Board, he has been patient throughout with the resident and discussed activities that interest him. This has been successful and the resident has now successfully brushed his teeth! Well done Nathan, you always show a high level of patience and resilience in every shift.
On my visits to Gledholt and the Mews, Matthew has shown great passion in his work as Cook. From enthusiastically coming in to speak to all guests to inform us of the menu options personally, to presenting recipes beautifully. Not only this engaging with all visitors on the day to see how we found the food and to gain feedback is professional and shows great love for the role. All recipes made to order based on what food is left in stock and still making it taste amazing and present like a Michelin star restaurant shows the innovation and passion he has for cooking. Really a fresh of breath air and truly in awe!
Elaine is a committed and dedicated member of staff who is contracted to a certain amount of hours each week. Elaine will regularly cover bus runs and go above and beyond for the service with no questions asked. Elaine will change her own personnel plans at the drop of a hat to support the service and individuals in her care and has no hesitations with this. She will be flexible with her team also and regularly cover shifts or if some staff may be struggling throughout the day she will take them off and swap roles. Elaine is a fantastic support worker to have around the service and all of this is completed with a positive attitude and person centered care at the forefront.
Busayo supported a service user with a music passion immensely. It was beautiful to see how he took time to facilitate activities and share his passion for music with this particular service user, sometimes staying staying well beyond his shift to make this happen.
Your hard work, dedication and support is seen and appreciated Busayo.
my team leader has been working really hard to keep the service running along side me (deputy manager) whilst our service manager has been off for 8 weeks. They have been working really hard to complete all tasks given to them and been completing their work to high standards. They have been getting involved in making the service users lives more fulfilling ensuring they are going out and completing meaningful tasks. I really appreciate all their support.
Zee always does everything in her work with so much passion and care, recently a resident had a fall and had to go to hospital. She was quick to act, creating a safe and calming environment whilst they went to the hospital, and she managed her shift amazingly to make sure everyone was looked after!
We have a resident who is extremely talented at Maths, and another resident that was struggling to find lessons that suit her. Joanne has done an incredible job, of introducing the both of them and starting a virtual tutor class, which both residents seem to be thriving in.
Lloyd has been with the company 15+ years as a Team Leader of the Service.
Myself, Cara has worked with Lloyd for almost 10 of these years and he has been the biggest support to myself and taught me a lot in that time. Lloyd has the best intentions for the service users and the service themselves and will always put them first going above and beyond daily. I have been covering maternity leave for the service manager which is something i have never done before, but having Lloyd by my side every step of the way pushing and striving for more and always offering a helping hand when needed. Lloyd has been a rock over the past few months and that trusting relationship that we have built is only having a positive influence on the service as we both want the same thing. A big thank you.
Sahar recently engaged in a care formulation session where she expressed great knowledge and insights into a service user who was new to our service. She was able to make links between his early life experiences and his current presentation, demonstrating compassion and understanding. Sahar spoke of difficulties the service user faced with such sensitivity, and considered ways that we could support the service user to overcome of the difficulties. Thank you, Sahar!
Bev consistently looks for ways to improve individuals experiences and increase opportunities for socialising.
Bev recently planned a day trip for all the service users at Langdale House which included an autistic service user whom usually would shy away from day trips. The day trip was a success everyone made amazing memories and were able to try new experiences. Bev is already looking to plan for the next adventure !
my team leader has been working really hard to keep the service running along side me (deputy manager) whilst our service manager has been off for 8 weeks. They have been working really hard to complete all tasks given to them and been completing their work to high standards. They have been getting involved in making the service users lives more fulfilling ensuring they are going out and completing meaningful tasks. I really appreciate all their support.
Laura is dedicated to her role and ensure managers are supported to become registered with CQC/CI/CIW, supports OD/MD’s/CEO’s to register new services. She assists managers to complete their application forms, explains what to expect from a fit person interview and guide them through the whole process.
Laura is very supportive of all her colleagues, makes herself available and will help to solve problems without being asked.
