Jack had put in extra effort and hours to get billing on before he took a well earned break. Then coming back to cover Head Office work for a week, whilst keeping on top of his own and simultaneously handling the managers queries in his absence. He was able to stop a scam request for funds. He is doing a fantastic job and is very appreciated.
She has been a constant for our challenging PD Ward; providing unrelenting to support to colleagues and service users in time of significant changes and various MDT changes Jin leads with compassion and resilience; despite the barriers faced she continues to show enthusiasm and desire to be a great leader and positive impact service users care.
Taiwo has supported a challenging resident with 3:1 care, helping him maintain routine and access the community for swimming and walks. He’s confidently guided new starters and often picks up extra shifts. His dedication and leadership are truly appreciated—keep up the amazing work, Taiwo!
Residents at Gotts have shared their love for working with Rafiat, especially praising her fun, uplifting nature. One said, “I trust Rafiat with anything—she’s cool!” Her ability to bring joy and build trust is truly valued. Fantastic feedback, Rafiat—keep shining and spreading those laughs!
Ajibola showed true commitment while supporting a resident who refused to return from a bus ride. Though due to finish at 8pm, he stayed until 10:30pm to reassure and guide the resident back safely. His passion, patience, and sense of duty truly reflect the character of care and hard work.
Chizoba’s ability to comfort distressed residents is truly special. Her calm presence, empathy, and thoughtful gestures uplift those around her. She creates emotional safety, connects deeply, and transforms difficult moments into healing ones. Her kindness enriches the whole care environment.
Jake has been a strong, positive leader during busy times—supporting staff, improving practices, and driving team engagement. He’s made meetings more dynamic and used QR codes to share residents’ stories. His support has uplifted service users and helped me grow through my level 4. Thank you, Jake!
Katie Walsh, RFM, led two full refurbishments at Outwood and Longfield, preparing flats for new residents in just weeks. Her dedication ensured not only timely completion, but a homely, welcoming feel that anyone would be proud of. Though it’s her role, Katie went above and beyond—thank you!
Ukeme offers deep emotional comfort to residents in distress, responding with empathy, patience, and heartfelt presence. His compassionate care turns sadness into healing, earning trust across the team. His quiet acts of kindness uplift not just individuals—but the whole care environment.
Kelechi has grown into a trusted Senior Support Worker at The Mews. I often rely on his judgment like I would a nurse’s—he truly knows what’s best for our residents. He’s a hardworking, respected team member who never shies from duties. His daily commute shows real dedication to the service.
Paul consistently cleans a resident’s fish tank (no other staff get involved in doing this). He works hard to make sure it is kept clean for the service users, even when he is not assigned to that resident.
Shimmeka stepped up for a last-minute getaway at Gotts Park, keeping two residents engaged with a weekend full of activities. Her bubbly personality and infectious energy brought laughter and joy throughout. Loved by the residents she supports, Shimmeka’s spirit makes every moment feel special.
