
I am new to this role and Amber has given me tremendous support and ongoing training to enable me to get to grips with all the software systems and processes required. Amber has made the responsibilities easy to understand and shown great patience with all the many questions I have had. She is an absolute star!!
Pam has gone above and beyond to support the service over the past 2 months. The service is currently dealing with a shortage of team leaders, during this time Pam has offered to support with shift leading & medication administration, this support has been invaluable to the service and has ensured the service is staffed safely, avoiding agency use
Lee recently spent 7 weeks at another Cygnet site to offer support and guidance as a TL. Lee worked extremely hard to share knowledge and experience to enhance others knowledge and help streamline working practises. Lee remained positive throughout despite additional travelling and being out of his comfort zone. Management are proud of Lee!
Catherine is an exceptional nurse with outstanding clinical and, especially, communication skills. She clearly and compassionately explain complex medical information, fostering trust and easing anxiety in patients and families. Their strong communication also promotes a positive and collaborative work environment.
Kelsey has taken her role as a key worker with great responsibility, she has ensured her resident has new clothing, kept up to date on family birthday, planning personal trips and building strong relationships with her key workers mum. she has made a real difference in her key workers life.
After a recent environmental audit, Aashia has gone out of her way to ensure that all areas improve with cleanliness and making sure the home looks more homely. Aashia has put in hours worth of cleaning when she has the time to do this. Thank you Aashia.
On Monday the 3rd of march 2025, Eve was supporting an Individual DW.
She understood that the individual rarely gets involved in outdoor activities . Eve helped engage DW into a new walking activity in the garden which was interactive by touching objects along the way and following routes , it helped bring fun and exercise into DW’s regime.
After a recent environmental audit, Emily has gone out of her way to ensure that all areas improve with cleanliness and making sure the home looks more homely. Emily has put in hours worth of cleaning when she has the time to do this. Thank you Emily.
A member of the community came to Longfield searching for her parcels, they were located at a neighbouring house. The parcels were too heavy for her to carry. Khurram took the initiative to assist the lady in carrying them to her house.
Ruth has been amazing today.
As a trainer the motorway was closed so I was 30 minutes late to the training i was running.
As soon as I walked in Ruth helped with making sure that the group had everything they needed. even finding some people who had gone to the wrong place.
With Ruth’s help i managed to get back on track with the course. thanks
Stephen has taken a resident on holiday who is having a hard time currently to try and lighten his mood and ensure he is completing meaningful activities and explore new opportunities.
I want to express my gratitude for Jamie’s outstanding collaboration & his success has created a positive impact on his colleagues. Jamie has demonstrated positive growth in his leadership, & his willingness to support his colleagues has created a harmonious work environment! Keep Growing! Keep Shining!