I covered a shift at Longfield, it being my first other service, and Vicky helped to support me in managing an individual’s behaviours. I felt anxious that I wasn’t doing the right thing, and with her support, I learned a lot, and she gave me a lot of advice that helped me carry out my job much more efficiently.
I was impressed by the positivity Jarveen demonstrated on a recent visit. Her enthusiasm and positivity to the development of a central resource for all patients to use was insightful and understanding. She shared her experience clearly outlining the value of moving forward & involving patients at every stage of the process, very inspiring.
Joel recently organised a Halloween party for the residents and staff at Beacon House. Going out of his way encourage staff to get involved, join in on their day off, organised costumes for people and really promoted a positive vibe within the service making for a great day.
Emma works as a ward clerk but she knows so much about the service users that her input in MDT meetings are always on point. She also has a good relationship with carers and external professionals ensuring adequate communication. She is always willing to go beyond her job description to do things that will improve care delivery.
Linda went above and beyond in supporting myself and colleague with interviews we were conducting for another site with neither of us being based at Sherwood Lodge. Without hesitation Linda kindly volunteered her help throughout the day with the admin and overseeing the smooth running of the day which was outside of her normal day to day role.
I would like to nominate Haley as she is not only a brilliant support worker she also tries to plan fun activities for the patients on weekends, when the therapy team are not in. She has taught one patient in particular very valuable life skills that she will take with her when she moves on from Aspen clinic.
I want to say a huge thank you to Chelle and her team for pulling out all the stops and quickly processing a large number of requests, including urgent need-it-now requests, in recent weeks. Their support to the legal team is fantastic. Thank you!
I would like to thank Jeff for being such a supportive and understanding manager. Jeff has taken time out to provide extra support to myself and my colleagues with some new documentations we were struggling with. This we greatly appreciate and this has made me feel more confident in doing my job better.
Karen takes the time to ensure the activities she plans reflect specific individuals interests, likes and capabilities. She tailors their experiences to suit their LD requirements and always ensures that every individual has something to look forward to. It can be difficult to engage complex needs SU’s in activities but Karen remains passionate.
Andrew has been a great source of support for the whole team. Not only has he stepped up to take on more responsibility in the absence of our team leader, he has gone the extra mile for service users.
I received a compliment from a service user to tell me how much of a difference he had made to them in their time of need.
Kelly was our only driver this weekend and was allocated a complex outing with one of our residents. The situation became overwhelming at times but she remained resilient and calm. She always puts the needs and safety of our residents first. She created a new back up plan instantly so our resident didn’t miss out on a trip out. Thank you Kelly.
Sasha has gone above and beyond in her support of a new resident who has recently been struggling. Sasha has opted to complete most of this gentleman’s observations to ensure that she is a continuing calming presence for him, in what have been some very challenging times for the service user and others. Sasha has been unobtrusive and is passionate.
