Mary always demonstrates kindness and compassion. Recently we had a patient discharged and the patient and her parents sent Mary a lovely note highlighting how she has really contributed to the overall success and recovery of the service user – thanking her for being such a positive role model and offering such care at the hardest of times.
Lauren has recently been complimented by two service users for her support and this couldn’t be more deserved. She always goes the extra mile in supporting our learners and shows great empathy. She is always eager to grow and learn and has developed her role over the last year. She has an excellent work ethic and we are lucky to have her.
Jon completes any tasks immediately and does this to the highest standard, he ensures to keep residents happy and works around them ensuring not to heighten their anxiety’s. Anything task you give Jon he will do with a smile on his face. Since Jon joined Outwood there has been a huge improvement the environment and want his hard work recognised.
She showed exceptional care with one of our patients during her end of life care. She worked tirelessly to ensure this patient was comfortable, clean during her last days. I have never seen such devotion from a staff member and it truly was beautiful to watch. Sadly the patient has passed, but i know that she would be grateful for Fiona’s efforts.
Kennedy has demonstrated fantastic person-centred care in highly demanding situations with complex patients with ever changing needs. Recently on the ward he was able to comfort a highly distressed patient with a cognitive impairment, remaining calm and reassuring. He is able to adapt his approach and use fantastic communication.
Abraham would make an excellent Senior Support Worker one day. You can trust him to ensure that the shift runs smooth in his seniors absence, trust him to induct new starters and overall trust him to make sure that tasks are completed. Abraham is coming out of his shell, and it is clear that he is a core and well thought of member of his team.
Ummu has recently spent a whole day deep cleaning a service users bedroom to the point it looked like a whole new place. Not only on this one occasion has she shown dedication to her craft but each and every day she attends work she gives her all to benefit the service users any which way she can. I can think of no one more deserving.
A tenant had to be taken to hospital by ambulance during the day shift, and Hannah provided support by accompanying them to the hospital. She stayed with the tenant and decided to extend her shift until they were admitted. Her dedication was exceptional, as she worked a 17 1/2 hour shift to ensure the tenant was taken care of.
I haven’t known Rhiannon long, but I absolutely love this woman! Her resilience is immense, she doesn’t always have the confidence to know what she can do and what she is worth. Despite her own struggles sometimes, she pushes through every time and finds the light in the dark days.
Rhiannon believe in yourself more, you can smash anything you want.
Ninah has been incredibly supportive of patients on the White House ward. She has recently supported a patient who had to go through a difficult letter which was incredibly distressing. This was incredibly appreciated by the patient and the team.
We have challenging residents who find it difficult to go to the barbers or even willing barbers in the area. Dilly utilises his skills as a qualified barber to provide this support to those in our care. Ensuring they are well-groomed and mental well-being is maintained. He will even come in his own time to provide this support. Thank you Dilly!
Nearing the end of my pregnancy, I have had several health issues, however Amy has continued to support me both professionally and personally to ensure that I can continue within my role, adapting the service so that I can continue for as long as possible. Despite leaving soon, Amy continues to teach me new things, to ensure my learning is current.
