Alex has been great support in helping me transition into the neuro-psychiatry service line from the mental health rehab. She has been extremely helpful and patient with my endless questions! Thank you for welcoming me onto the therapy team and already teaching me so much!!
Gemma at Raglan House I feel she needs to be recognised for introducing staff support which takes place 2 times a week this is to offload how they feel and also help enhance team building skills and interacting with each other; This has now been recognised within the whole company and are now looking to be facilitated for other sites.
Georgia recently came to help out at Norcott House for 2 days when we needed a team leader. She not only came to help at short notice she worked really hard on ensuring the smooth running of the day and reviewing paperwork. Taking on additional jobs to support the Norcott senior team on their return to the service. Thank you Georgia.
George shows great passion for his role at The Pines, ensuring all activities are person centred to each resident and takes time to find new and exciting activities weekly, he recently went out with a resident on an activity and although the resident doesn’t always like George it shows determination and passion for his role and residents at The Pines.
Gary is our maintenance at the manor, however there is certain times he goes above is job role to support the patients in our care. He actively offered support to a patient who struggles with personal care/maintaining his environment and gets extremely embarrassed about this. Gary supported him with this and maintained his dignity throughout.
Amy is always the first member of staff to step in and ensure everyone’s safety during violent incidents on the ward. She is extremely brave and her willingness to step in and manage very difficult situations makes everyone at the hospital feel safer. She is always there to support her team and make sure that everyone is ok.
Fatema has been a great mentor and supervisor whilst I was the OT (Occupational Therapist) at Raglan House. She has been supportive of my development and motivated me to keep going when situations have not panned out as hoped. She is an asset to Raglan House and has been the best line manager over the last 2 years!
Mohammed was driving back from a trip (Blackpool.) There were an individual in the back of the car with his support worker and another individual was sat in front of them. Mohammed had to pull the car in off the bypass because the individual in the back of the care was having an incident with his support worker. Mohammed was calm and professional.
Frankie goes above and beyond to make sure all her patients and staff members feel supported individually. She comes in at 6 am to individually speak with the night team to make sure everyone is okay. If Frankie is ever needed for a talk she makes herself available. On her days off she phones the ward to make sure everyone is okay. Amazing Human.
Matt is Passionate. Matt has shown great communication, support, resilience, flexibility and hard work! You can tell Matt’s passion for his work by the pace which he works at. Matt was able to turnaround the web page for Walkern Lodge within a matter of hours! With a new face lift of showing the new team and adding new quotes from families.
Mo had supported an individual on holiday recently. Lots of activities were planned that were outside of the individuals usual routine. The individual took part in everything and did really well all week which shows how much trust he put in the staff supporting him. They went shopping, had a meal in a busy restaurant and had a boat trip on Loch Lomand.
A resident from a different service to where Stephen works (CB at Conifers) was due to go on her first ever holiday and the member of staff who was due to drive her unfortunately was unable to attend work that day. Stephen from Long Eaton Day Services who is a driver stepped in and took CB so that she did not miss this opportunity to go on holiday
