When Longfield faced staff shortages, Aashia stepped up. She worked hard to cover shifts, contacted on-call, and arranged team leader support. She even came in Saturday morning to help set up and guide the team. Her dedication and quick thinking were deeply appreciated.
Joseph brings joy to both staff and residents. He plans fun, anxiety-free outings and lifts spirits effortlessly. His kindness helped a colleague through a tough day after a personal loss—just by being himself. Joseph’s warmth and dedication make him truly deserving of recognition.
Barry went out of his way to help the Home of pines, by visiting the football ground to get some tickets for our service user. He was out with a service user carrying affairs when I reached out for his help. He sprang into action,, waited in line for 25 minutes to get the tickets. He truly wears his heart on his sleeve.
I had received a very large CQC Information request, which had to be sent by email. and could not be processed through email. This task had to be processed by 5 pm and delays would have adverse repercussions. Mohamed spent 40 minutes of his time identifying and ensuring that the CQC was processed in time. He worked diligently and patiently.
Mum of a new resident, who is permanently moving into social care, is finding things a little difficult at times. Adeola has twice been shopping with her to buy specific food for her son to reassure and support her not to worry about the son’s dietary needs; however, this has been difficult with Mum’s anxieties.
Jack had put in extra effort and hours to get billing on before he took a well earned break. Then coming back to cover Head Office work for a week, whilst keeping on top of his own and simultaneously handling the managers queries in his absence. He was able to stop a scam request for funds. He is doing a fantastic job and is very appreciated.
She has been a constant for our challenging PD Ward; providing unrelenting to support to colleagues and service users in time of significant changes and various MDT changes Jin leads with compassion and resilience; despite the barriers faced she continues to show enthusiasm and desire to be a great leader and positive impact service users care.
Taiwo has supported a challenging resident with 3:1 care, helping him maintain routine and access the community for swimming and walks. He’s confidently guided new starters and often picks up extra shifts. His dedication and leadership are truly appreciated—keep up the amazing work, Taiwo!
Residents at Gotts have shared their love for working with Rafiat, especially praising her fun, uplifting nature. One said, “I trust Rafiat with anything—she’s cool!” Her ability to bring joy and build trust is truly valued. Fantastic feedback, Rafiat—keep shining and spreading those laughs!
Ajibola showed true commitment while supporting a resident who refused to return from a bus ride. Though due to finish at 8pm, he stayed until 10:30pm to reassure and guide the resident back safely. His passion, patience, and sense of duty truly reflect the character of care and hard work.
Chizoba’s ability to comfort distressed residents is truly special. Her calm presence, empathy, and thoughtful gestures uplift those around her. She creates emotional safety, connects deeply, and transforms difficult moments into healing ones. Her kindness enriches the whole care environment.
Despite staff shortages and rising risks, Chloe has handled challenging shifts with calm leadership. She shares duties fairly, supports on the floor, and is always approachable—earning trust across wards. Chloe’s problem-solving and dedication make her an invaluable asset to Nield House.
