Amy has done an exceptional job with the housekeeping audit. She always ensures that high standards are maintained and never falls below expectations.
Amy has made massive improvements in the service and regularly receives positive feedback from QAMs and CQC.
Thanks you for your continued passion and commitment to our service 🙂
Leanne is recognised by colleagues and service users as someone who is supportive, always takes time for people, listens, and understands. She recently supported a service user through a very difficult bereavement, including providing additional sessions for support and developing a cope ahead plan to prepare for the funeral which really helped.
Sunita has supported some of her psychology team from her own service being re-deployed for a period of time to support another psychology team at a different service. This support has really helped the service to manage a lot of changes to their clinical work and she has also ensured her own service is covered appropriately.
Following a staff meeting, I wanted to check response time and I don’t normally have keys and a panic alarm as the admin. I pulled the alarm for an emergency in a room that would not normally show – the basement meeting room. Foz responded with x2 other staff within 20 seconds of the alarm being pulled. Well done Foz, excellent support!
Alice took the time to draw some of the staff members on Halloween, showcasing her artistic skills despite her managerial responsibilities. This thoughtful gesture not only added a personal touch to the celebration but also fostered a sense of camaraderie among the team. Weldon, Alice for your hardwork
Rachel organises all Kewstokes events mostly alone for over 200 staff & 70 service users. All done in her own time, she is one of those unsung heroes. From organising charity events, mental health awareness days to our Christmas do she is dedicated and passionate in her work. She recently organised & raised over £500 for children in need.
Nicole’s passion for renovating the outside area at Norcott is outstanding. She has tirelessly researched ideas and then has been hands on tidying, painting and building. Even doing extra work at home. Nicole has considered and included the residents throughout, making for a new improved outdoor space everyone can enjoy. Thank you Nicole.
Jade has worked exceptionally hard to support a new gentleman into the service, supporting him during his first couple of weeks and working with him to find constructive solutions to challenges. During one particular shift Jade went above and beyond, showing a huge amount of care and kindness and being a real support to the team. Thanks Jade!
Tina supports residents to try new things, sharing ideas with others. Recently seen to get a resident to have fun in a communal area of the house which is unusual for them. When reminded, the residents now smiles and asks to look at the picture. Tina has also been seen to advocate for residents feeding back positive interactions and giving ideas.
Gemma recently opened a female acute ward and has smashed it. She has come up with so many amazing ideas for service improvement that are now being rolled out around the hospital, She has had several compliments from staff and service users about the ward environment and the support she has given. Keep going gemma you’re doing amazing!
Ste has been an asset to the service in ensuring that the service users at Newham House have a safe environment to live in. Ste goes above and beyond in his role by completing an array of maintenance tasks. He has recently been key in fixing a piece of equipment that could have cost thousands and this has benefited the service users! Thank you!
Scott has been at Outwood for over 5 years ,He is amazing at really stepping in when we need extra support . He is great all round , He cooks Great meals , He is a driver and always willing to make sure that the residents get out and about . He is so hard working and so resilient. WE APPRECIATE YOU SCOTT !!!
