The Outwood Night Team- We have had shifts consistently available due to being unable to recruit to them for a variety of reasons. Over the last year this team have worked so hard to ensure that the shifts are covered, they work together to ensure consistency for the residents as well as to support each other. Their hard work has meant that we very rarely run short and we always can meet the needs of the residents. They are a great team and a great support to the effective running of the service.
Catherine is an exceptional nurse with outstanding clinical and, especially, communication skills. She clearly and compassionately explain complex medical information, fostering trust and easing anxiety in patients and families. Their strong communication also promotes a positive and collaborative work environment.
Lee recently spent 7 weeks at another Cygnet site to offer support and guidance as a TL. Lee worked extremely hard to share knowledge and experience to enhance others knowledge and help streamline working practises. Lee remained positive throughout despite additional travelling and being out of his comfort zone. Management are proud of Lee!
Pam has gone above and beyond to support the service over the past 2 months. The service is currently dealing with a shortage of team leaders, during this time Pam has offered to support with shift leading & medication administration, this support has been invaluable to the service and has ensured the service is staffed safely, avoiding agency use
I am new to this role and Amber has given me tremendous support and ongoing training to enable me to get to grips with all the software systems and processes required. Amber has made the responsibilities easy to understand and shown great patience with all the many questions I have had. She is an absolute star!!
Rachael has been knows for pioneering and championing fun events here at cygnet Oldbury. her dedication to raising awareness (e.g Cancer support events/fund raisers) has been unwavering. Rachel with the help of the other receptionists plan these events and encourage staff to participate. she has a passion for these things and is not afraid to show it. In December of 2024, Rachael lunched several Christmas related events that ended up raising funds for children with autism forum. she is currently planning the race for life and mud walk event in June 2025, to raise funds for cancer patients and those suffering with dementia.
i think she deserves some nonrecognition for all the voluntary hard-work she puts into these.
Derek has done a fantastic job to improve the front and back garden at Adel Cottage where he works. He has relayed turf, planted flowers in tubs and built and painted a new fence encouraging his patient to work with him so he feels he has meaningfully contributed, learnt new skills and has ownership of the space where he can sit out in the summer.
Jackie has used her initiative and using her skills in interior design to dress two of our vacant bedrooms so that they look inviting and relaxing to prospective residents.
She goes above and beyond in helping anyone in the house.
Maggie is always ready to help. Whether that be stepping in support resident activities, running erands, ensureing that staff are transportted to training or as acting cook when our cook is on leave, maggie ensures that not only her own role is supported that that of others to to help not only the needs of the service but also the residents needs.
The last month has been challenging with the volume of new starters in recruitment and Francis has been both resilient and supportive in meeting our needs which have been last minute. I really appreciate the lengths he has gone to so that we can onboard as planned.
The Outwood Night Team- We have had shifts consistently available due to being unable to recruit to them for a variety of reasons. Over the last year this team have worked so hard to ensure that the shifts are covered, they work together to ensure consistency for the residents as well as to support each other. Their hard work has meant that we very rarely run short and we always can meet the needs of the residents. They are a great team and a great support to the effective running of the service.
A fantastic friend and amazing colleague. Megan is All go-No quit and its her attitude and enthusiasm she brings to the ward that makes its such a positive environments. Ensuring patients needs are met and staff are well supported to do their job is why Megan is deserved this award. Megan is a credit to Cygnet, and Haywood ward. Our unsung hero.
