Virginia is a multi-faceted mental health nurse who goes beyond her role, using Reiki and DBT to support staff and residents. She’s highly respected, skilled, and always willing to help others. Her presence makes shifts not only effective but uplifting, thanks to her fun, caring attitude.
Congrats to Jane on 10 incredible years at Acer Clinic! A driving force of the MDT, she advocates for patients with compassion and firm fairness. Loved for her warmth, leadership, and maternal spirit, Jane is the backbone of our service. Acer’s lucky to have her—here’s to many more years together.
Morgan, SSW, has been a warm and efficient support during administrator leave, praised by visitors for her welcoming approach. She’s helped in the kitchen, with food well received by all, and continues to assist on the floor to meet resident needs. Her commitment and versatility truly shine across the service.
During an extremely high-risk incident, Kayla, Callum, and Wilf showed outstanding teamwork, compassion, and resilience. Their coordination helped contain a violent situation in hospital, protecting staff and preventing escalation. Their efforts were praised by external professionals for keeping everyone safe.
During an extremely high-risk incident, Kayla, Callum, and Wilf showed outstanding teamwork, compassion, and resilience. Their coordination helped contain a violent situation in hospital, protecting staff and preventing escalation. Their efforts were praised by external professionals for keeping everyone safe.
Louise has grown in confidence at Cherry Tree and stepped up when asked to support Pines. She calmly de-escalated a challenging situation with a service user, enabling him to access the shop—an activity he’d long refused. Her courage and compassion made this a meaningful breakthrough. She should be proud.
During a low-risk incident where I was struck and my glasses knocked off, Amanda—though not assigned to the service user—stepped in with care and readiness. Her check-in after the event made a real difference. The incident wasn’t serious, but her support meant everything. Thank you, Amanda.
Alyson & David have helped a young service user at Hope House build trust, confidence, and independence. Their devotion led to milestone moments: a first pub meal, self-checkout at the supermarket, karaoke, and more. Their positive approach has created a space for incredible personal growth.
Liz has supported a patient throughout a very stressful time with the death of the patients family member, Liz went above and beyond her duties to ensure the patient had support and care at one of the worst moments in life. Liz, your kindness has no limits and we appreciate you more than you know. We are all very lucky to have you on the team.
Since stepping into the full-time role of Education Officer, Aimee has shown resilience, positivity, and a “can-do” spirit. She’s managed intense workloads, built strong engagement with students, and even took on Exams Officer duties during a tough period. Her dedication has been vital to our school’s success.
Our OT Susan has done an amazing job of starting yoga sessions with some of our residents with severe autism and learning disabilities. We are so lucky to have her as a qualified instructor who is able to adapt her classes to the people we support. Also excellent team work with our colleagues in SLT and the care team to make this happen! A brilliant initiative!
Alicia went above and beyond to seek out a volunteering job for 2 service users at Langdale House. Langdale have been trying for years to find an old peoples care home for our service users to visit which will help them to help others and feel apart of the local community. Alicia eventually found one which was suitable and has been a success for the service users. Management would like to thank Alicia for going above and beyond to find this placement and organising visits.
