Gill always goes above and beyond to provide support to others, recently supported a patient outside her normal hours to attend A&E to seek immediate medical attention following self harm. Supporting HM by assisting with on call whilst the HoC is away. Gill is supportive beyond measure, flexible, dynamic, adaptable, kind, caring and compassionate
A patients was very unwell. she handled the situation amazingly avoiding using restraint despite there being several occasions when she could. She kept the staff team safe and put a plan in place to ensure the service user was supported despite their aggression and violence as she communicated with the team and outside agencies to a high level.
Emily is the epitome of a compassionate & empathetic leader. She is there to listen, validate & support her staff team & the MDT; despite the challenges of the last few weeks, she has remained focused on her team & ensuring they get what they need. She relentlessly stands up for her team & the patients in her care. We appreciate you!
Shelagh very kindly gave up spending her birthday at home with family in order to support one of our residents on a flight home to Stornoway. Ellen Mhor were struggling to find staff to cover this due to annual leave and Shelagh willingly volunteered herself to fly to Stornoway and back in the same day to ensure our resident made it home!
We have a resident going through a tough time at the moment and the staff from the next service supported the individual and team members to try new interventions and complete shifts with the person. They were so positive and brought a new lease of life to a very tired team. Thanks
Jacob recently managed a situation in which 999 had to be called out to one of the service users he spoke to the paramedics with knowledge of the situation whilst reassuring the service user throughout which had caused the anxiety to be lessened he offered in depth detail to the paramedics ensuring the best treatment was provided well done Jacob.
Chloe has shown some behaviour that are associated with resilience, during this time that she stood in for the manager for example doing all she can to get on with other people and also showing problem-solving approach to difficult situation.
Her resilience helped the staff to manage stressful situations and its on this note that she is nominated.
Toni always aims to do the best by the residents lifts their spirits encourages them to try new things and does so with a passion to aim a self centred approach to each service user making time to discuss things that they would enjoy and planning it with them and carrying the task out.
Mohammed is a very dedicated supportive member of staff , very helpful with new starters , helping them learn and understand the residents needs , behaviours and how to communicate , all the residents like trust and respect Mohammed , he always makes the day fun and interactive , including all residents and staff , a real pleasure to work with
Outwood residents struggle attending salons which requires them to remain seated for a long time, this can cause anxiety’s when having there hair cut, Assem has recently ensured service users have the correct equipment in order for him to shave there hair to ensure they look presentable and reduce anxiety’s for them when attending salon services.
Eve helped to arrange a pub lunch for 2 individuals that don’t usually take part in these activities. She was faced with some challenges while planning it but worked it out and even took part herself. The meal out was enjoyed by all and the individuals came back to Beckly telling everyone about it which shows unplanned activities can be successful.
Laura has spent a lot of time over the years planning and executing trips and holidays, Taking residents on holidays and day trips requires a special touch, and Laura excel’s at it with her fun-loving, empathetic, and caring nature. Her patience is truly admirable and makes a difference in the lives of those she care’s for.
