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Support Worker / Driver

West Bromwich, B70 0HD
£12.60 to £13.10 Per Hour
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This vacancy has expired.

About the role

Overview

West Bromwich, B70 0HD
Full Time
£12.60 to £13.10 Per Hour
16 July 2025

Hold a UK Driving Licence (Manual & Automatic) with a minimum of 2 Years of driving experience and have no more than 3 points on your licence.

We are looking for a confident Driver & Support Worker with a passion for delivering outstanding care.

You’ll be working 42 hours a week, making a positive difference to the lives of the people in our care at Cygnet Heathers.

Hours – Working 12-Hours shifts on Days Only from 08:00 am to 08:00 pm, including weekends.

Cygnet Heathers is a 20-bed service providing neuropsychiatric and neurodegenerative rehabilitation for men with mental health difficulties and acquired brain injury.

Our focus is on creating an environment that engages our service users and sets the tone for recovery. Cygnet Heathers has been designed and equipped with an all-integrated physical environment to aid our service user’s neurobehavioural rehabilitation process. Our specifically designed environment assists the men to manage visual, spatial and perceptual difficulties.

Your day-to-day as a Support Worker…

  • Offer enhanced care with a flexible learning approach for all the people in our care
  • Provide guidance & encouragement through physical & emotional support
  • Learn about individuals’ specific needs & provide help in the most appropriate way
  • Assist with medical & welfare needs 
  • Report on medical & welfare needs as required 
  • Safeguard
  • Maintain a safe, clean environment for all

Your day-to-day as a Driver…

  • To competently drive the wheelchair accessible vehicles, transporting individuals in our care safely and efficiently.
  • To ensure that wheelchairs are securely clamped into the vehicles and that seatbelts are used by all passengers.
  • To communicate with passengers professionally and sensitively, empathising with those who are in difficult situations.
  • To be the driver for local and day trips and assist colleagues/individuals in our care where necessary.
  • To assist passengers in entering and leaving the vehicles safely.
  • To work flexibly to meet the needs of the individual in our care and unit.
  • To undertake tasks within the unit as delegated by the unit manager.
  • To maintain confidentiality throughout the role at all times.

Why Cygnet? We’ll offer you…

  • £12.60 to £13.10 Per Hour
  • Opportunities for further learning with our excellent apprenticeship scheme
  • Flexible working with the opportunity for overtime
  • Regular coaching & appraisal
  • Expert supervision & peer support
  • Employee discount savings & “Cycle to Work” scheme

You are…

  • Genuinely driven with a desire to make a real difference in people’s lives
  • An excellent communicator & a good team player
  • Sensitive & intuitive with the energy required to provide a trusting, stimulating & varied environment
  • Passionate about empowering & supporting service user independence
  • Hold a UK Driving Licence (Manual & Automatic) with a minimum of 2 Years of driving experience and have no more than 3 points your licence.

Please note that successful candidates will be required to undergo an enhanced DBS check.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible

 

Benefits & Rewards

NHS Staff Discounts

Cygnet provides its staff with NHS discounts across a range of high street retailers. The discounts can be redeemed by showing your Cygnet ID badge. You can also get further discounts by registering your details with Health Service Discounts and Blue Light Card.

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On-site Benefits

Cygnet provides free meals and free on-site parking for employees at work.

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Cycle To Work Scheme

Cygnet will give you exclusive access to a range of benefits with our Cycle To Work scheme.

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Enhanced Maternity

In addition to statutory pay, Cygnet provides enhanced maternity pay.

Plan your commute

CAS Heathers

West Bromwich
West Midlands
B70 0HD
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Stories from our staff
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It's an absolute joy to work with the service users and to make a difference in their lives
The best part of my job is knowing that I can change somebody's life and make them feel happy
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We’re looking for naturally caring and compassionate people – so you can join one of our Care & Support teams without any previous experience on your CV

88% of staff enjoy working for Cygnet

At Cygnet, you’ll work in incredible, inspiring teams and enjoy satisfying careers with plenty of opportunities to grow

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90% of staff said access to training has helped them in their role

No matter what your role is, we invest in your learning and development to help you achieve your career aspirations.

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Colleague to colleague endorsements

Hard Work endorsement icon

Ajibola

Support Worker
Recognised for
Hard Work

Ajibola showed true commitment while supporting a resident who refused to return from a bus ride. Though due to finish at 8pm, he stayed until 10:30pm to reassure and guide the resident back safely. His passion, patience, and sense of duty truly reflect the character of care and hard work.

Fun endorsement icon

Rafiat

Support Worker
Recognised for
Fun

Residents at Gotts have shared their love for working with Rafiat, especially praising her fun, uplifting nature. One said, “I trust Rafiat with anything—she’s cool!” Her ability to bring joy and build trust is truly valued. Fantastic feedback, Rafiat—keep shining and spreading those laughs!

Hard Work endorsement icon

Taiwo

Support Worker
Recognised for
Hard Work

Taiwo has supported a challenging resident with 3:1 care, helping him maintain routine and access the community for swimming and walks. He’s confidently guided new starters and often picks up extra shifts. His dedication and leadership are truly appreciated—keep up the amazing work, Taiwo!

Empathy endorsement icon

Ukeme

Support Worker
Recognised for
Empathy

Ukeme offers deep emotional comfort to residents in distress, responding with empathy, patience, and heartfelt presence. His compassionate care turns sadness into healing, earning trust across the team. His quiet acts of kindness uplift not just individuals—but the whole care environment.

Hard Work endorsement icon

Chloe

Senior Support Worker
Recognised for
Hard Work

Despite staff shortages and rising risks, Chloe has handled challenging shifts with calm leadership. She shares duties fairly, supports on the floor, and is always approachable—earning trust across wards. Chloe’s problem-solving and dedication make her an invaluable asset to Nield House.

Hard Work endorsement icon

Katie-Leigh

Regional Facilities Manager
Recognised for
Hard Work

Katie Walsh, RFM, led two full refurbishments at Outwood and Longfield, preparing flats for new residents in just weeks. Her dedication ensured not only timely completion, but a homely, welcoming feel that anyone would be proud of. Though it’s her role, Katie went above and beyond—thank you!

Passion endorsement icon

Akwasi

Support Worker
Recognised for
Passion

Akwasi is the embodiment of passion and dedication. Even on his day off, he responded when a resident absconded—locating and engaging him until staff arrived. His commitment to duty of care and unwavering support during incidents proves he’s a true asset. Akwasi’s hard work speaks volumes.

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Jake

Service Manager
Recognised for
Resilince

Jake has been a strong, positive leader during busy times—supporting staff, improving practices, and driving team engagement. He’s made meetings more dynamic and used QR codes to share residents’ stories. His support has uplifted service users and helped me grow through my level 4. Thank you, Jake!

Trust endorsement icon

Kelechi

Senior Support Worker
Recognised for
Trust

Kelechi has grown into a trusted Senior Support Worker at The Mews. I often rely on his judgment like I would a nurse’s—he truly knows what’s best for our residents. He’s a hardworking, respected team member who never shies from duties. His daily commute shows real dedication to the service.

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Chizoba

Support Worker
Recognised for
Comfort

Chizoba’s ability to comfort distressed residents is truly special. Her calm presence, empathy, and thoughtful gestures uplift those around her. She creates emotional safety, connects deeply, and transforms difficult moments into healing ones. Her kindness enriches the whole care environment.

Click here to apply for a life changing career

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Speculative candidates or CVs sent to Cygnet by recruitment agencies/headhunters will be treated as a “free of charge” gesture. For further clarification, email recruitment@cygnethealth.co.uk
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