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Support Worker

Flintshire, CH7 6FQ
£27,518 per annum
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This vacancy has expired.

About the role

Overview

Flintshire, CH7 6FQ
Full Time
£27,518 per annum
23 May 2025

Are you looking to make a real difference and work in a supportive and dynamic team? We are looking for Support Workers to join Cygnet Delfryn, Mold, Flintshire, North Wales.

Delfryn is a High Dependency Rehabilitation hospital for men and women aged 18 and above. The site is divided into 3 units which gives excellent opportunities for career and skill development. Delfryn Lodge is a 24-bed female service, Delfryn House is a 28-bed male service and Rhyd Alyn is a step-down for women.

Please note: we do not offer visa sponsorship. 

This position is working a mixture of days and nights.

Why Cygnet? We’ll offer you…

  • Free Meal during shifts
  • Paid breaks
  • Free parking onsite
  • An opening to undertake further learning with our excellent apprenticeship scheme
  • Expert supervision & support
  • Enhanced maternity
  • Free Health Cash plan
  • 24-hour free GP support line
  • Free life assurance cover
  • Free eye tests
  • Car lease discounts
  • Discounted gym membership
  • Free mortgage broker and Insurance cover
  • Pension scheme
  • Free DBS
  • NHS Blue Light Discount Card, Reward Gateway®
  • Fully Paid Training and Induction, 28 Days Paid Annual Leave, Paid breaks
  • Contributory pension scheme

What you will need:

  • Positive Attitude and Caring Approach
  • A genuine commitment and passion to improving an individual’s life
  • Strong Communication Skills
  • Able to work as part of a team
  • No previous care experience required as full training given

About the Role:

Working in a 24-hour 7 days a week service.

  • Helping to promote the individual's independence
  • Working as part of the Multi-Disciplinary team
  • Provide guidance & encouragement through physical & emotional support
  • Learn about individuals’ specific needs & provide help in the most appropriate way
  • Assist with medical & welfare needs
  • Report on medical & welfare needs as required
  • Safeguard those we support.
  • Supporting individuals in all aspects of day-to-day life, encouraging and promoting independence
  • Monitoring of individuals and reporting concerns to senior team members or managers
  • Going out with individuals into the local community to attend events, parks, restaurants and local activities
  • Completing resident’s records to help monitor health and overall well-being 

 

Successful candidates will be required to undergo an enhanced DBS check.

Benefits & Rewards

NHS Staff Discounts

Cygnet provides its staff with NHS discounts across a range of high street retailers. The discounts can be redeemed by showing your Cygnet ID badge. You can also get further discounts by registering your details with Health Service Discounts and Blue Light Card.

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On-site Benefits

Cygnet provides free meals and free on-site parking for employees at work.

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Cycle To Work Scheme

Cygnet will give you exclusive access to a range of benefits with our Cycle To Work scheme.

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Enhanced Maternity

In addition to statutory pay, Cygnet provides enhanced maternity pay.

Plan your commute

Cygnet Delfryn

Flintshire
Wales
CH7 6FQ
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Our application process

Application Submission
01
Step 1

Application Submission

Your application is received and reviewed by our recruitment team.
Automated Confirmation
02
Step 2

Automated Confirmation

You’ll receive an automated email confirming receipt of your application.
Application Review
03
Step 3

Application Review

We carefully review applications, considering factors like visa status, location, and experience.
Initial Screening
04
Step 4

Initial Screening

If your application is suitable, you’ll be contacted by the recruiter to arrange a telephone screening call.
Interview
05
Step 5

Interview

If you meet the screening criteria, you’ll be invited for an interview, which normally takes place in person at the site you’re applying to.
Feedback and Offer
06
Step 6

Feedback and Offer

Following the interview, you’ll receive feedback, and if successful, a verbal job offer that will be followed up with a written job offer and onboarding information.

Support for Your Job Application

From refining your CV to preparing for your interview, our free career resources give you the tools and advice you need to feel confident at every stage.
Stories from our staff
Quote marks
It's an absolute joy to work with the service users and to make a difference in their lives
The best part of my job is knowing that I can change somebody's life and make them feel happy
Social Care Animation
We’re looking for naturally caring and compassionate people – so you can join one of our Care & Support teams without any previous experience on your CV

88% of staff enjoy working for Cygnet

At Cygnet, you’ll work in incredible, inspiring teams and enjoy satisfying careers with plenty of opportunities to grow

enjoy
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90% of staff said access to training has helped them in their role

No matter what your role is, we invest in your learning and development to help you achieve your career aspirations.

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Colleague to colleague endorsements

Support endorsement icon

Zachari

Support Worker
Recognised for
Support

Zachari recently supported a service user to visit home for the first time in sixteen years, which is an amazing achievement. It took lots of gentle persistent and encouragement but much to the amazement of his family the service user finally visited home and now plans to visit every other week.

Passion endorsement icon

Akwasi

Support Worker
Recognised for
Passion

Akwasi strives hard to always make sure that residents are happy and settled. He always engage lots of residents, his knowledge on makaton signs makes it more easier and nice to communicate with the residents who are non verbal. I therefore nominate him as he has got passion for the job and should keep it up.

Hard Work endorsement icon

Alice

Service Manager
Recognised for
Hard Work

It was one of our residents birthday yesterday. Alice organised a fantastic celebration. She invited residents from other services, arranged party foods, drinks, brought in an ice cream van and a bouncy castle. Everything was well planned and ran smoothly. A big thank you to Alice for her dedication and hard work and for making the day so special

Support endorsement icon

Tracy

Support Worker
Recognised for
Support

Tracy supported a service user who was very unwell, staying with him at hospital and ensuring she was with him in the days following his recovery as a familiar face and source of comfort. Tracy has shown commitment and dedication to the service and service users and will always advocate for anyone she feels is not being heard or recognised.

Support endorsement icon

Zaynah

Administrator
Recognised for
Support

I would like to nominate Zaynah for her exceptional support and dedication. During a colleagues unforeseen absence, Zaynah stepped up without hesitation taking on additional responsibilities to support the team. Her positive attitude and willingness to go above and beyond made a significant difference during this time. Thank you Zaynah! 🙂

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Zendor

Ward Manager
Recognised for
Passion

Sunrise ward did not have a ward manager for a period of 8 months. In this time, Zendor acted up as the ward manager. He excelled in the manager role, and was praised by staff and service-users throughout this time for his dedication, care and willingness to go above and beyond. The ward would not have been able to function without him.

Support endorsement icon

Gaynor

Administrator
Recognised for
Support

Yesterday was one of our residents birthday party, Gaynor went above and beyond by taking extra time to help with preparing the party food and ensuring that everwhere was clean and tidy while managing her busy workloads in the office. Her dedication and support made a big difference and it didn’t go unnoticed.
Thank you Gaynor.

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Emma

Support Worker
Recognised for
Passion

Emma is extremely passionate about service users quality of life and their participation in meaningful activities.
She recently organised a day out for 3 service users and their staff to Harewood House. They enjoyed a walk in the house grounds and round the deer park, followed by a pub tea.
Throughly enjoyed by all.

Communication endorsement icon

Tolulope

Support Worker HC
Recognised for
Communication

I would like to nominate Tolu because of his good communication with residents. There was a day i supported a resident with Tolu. The resident was non verbal and he was unsettled as well. Tolu used his makaton skills and calm tone to communicate with the residents as the resident became settled.

Hard Work endorsement icon

Omoshola

Senior Support Worker/Team Leader HC
Recognised for
Hard Work

I would like to Nominate Omoshola for her amazing work and help to the nursing team when short staffed. Thank you so much Omoshola, just wanted you to know that I appreciate you so much. You’re the best senior we have, continue being you and keep up the good work. You deserve this award.

Click here to apply for a life changing career

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Speculative candidates or CVs sent to Cygnet by recruitment agencies/headhunters will be treated as a “free of charge” gesture. For further clarification, email recruitment@cygnethealth.co.uk
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