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Support Worker

Cygnet Paddocks, WA8 5UY
13.15 GBP Hourly
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About the role

Overview

Cygnet Paddocks, WA8 5UY
Full Time
13.15 GBP Hourly
28 August 2026

Helping others improve and turn their lives around – there’s no better feeling. It’s what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

Make a real difference in mental health and neurorehabilitation 

Helping others improve and turn their lives around is one of the most rewarding things you can do.

At Cygnet, this is what we do every day for thousands of people across more than 150 services and sites throughout the UK. 

We are looking for outstanding, compassionate and experienced Support Workers with a passion for delivering excellent care to join our team at Cygnet Paddocks in Widnes. 

You’ll be working 42 hours per week, across days, nights and alternate weekends, making a positive difference to the lives of the people in our care.

This is a rewarding opportunity for candidates looking for Mental Health Support Worker jobs in Widnes, Support Worker jobs near Liverpool, or a specialist role supporting men with acquired brain injury, neurological conditions, complex mental health needs and behaviours that challenge. 

About Cygnet Paddocks 

Cygnet Paddocks is our specialist neuropsychiatric rehabilitation hospital for men, located in Widnes in the North West. The service provides a dedicated care pathway for men affected by acquired brain injury or neurological conditions, where behaviours that challenge may be the main barrier to recovery and rehabilitation. 

The service supports the Level 1 Neuropsychiatric Rehabilitation Pathway for the North West, with a focus on adult males. Cygnet Paddocks has individually designed wards to support a clear and distinctive care and treatment pathway for people affected by acquired brain injury. 

The in-house interdisciplinary team includes neuropsychiatry, psychology, occupational therapy, speech and language therapy, physiotherapy, nurses and support workers, all working together to keep the individual at the heart of their care and discharge planning. 

Cygnet Paddocks is rated Good overall by the Care Quality Commission, with the Caring domain rated Outstanding. 

A role for people with mental health experience 

This role is ideal for someone who already has experience in a mental health, healthcare, care, rehabilitation or support setting. 

You may have worked as a: 

  • Mental Health Support Worker 

  • Support Worker 

  • Healthcare Assistant 

  • Rehabilitation Assistant 

  • Brain Injury Support Worker 

  • Complex Needs Support Worker 

  • Care Assistant 

  • Residential Support Worker 

  • Recovery Worker 

  • Hospital Support Worker 

Experience supporting people with mental health needs, acquired brain injury, neurological conditions, challenging behaviours, physical health needs, safeguarding, personal care or emotional wellbeing would be highly valuable. 

If you are calm under pressure, resilient, compassionate and confident working in a specialist care environment, this could be the next step in your career. 

Shift Pattern 

You’ll work a structured rota across days, nights and alternate weekends. 

Your rota will include: 

  • Week 1: Monday, Tuesday, Saturday and Sunday 

  • Week 2: Wednesday, Thursday and Friday 

  • Day shifts: 8:00am to 8:30pm 

  • Night shifts: 8:00pm to 8:30am 

This pattern gives you consistency, regular days off and the opportunity to build strong working relationships with colleagues and service users. 

Your Day-to-Day 

As a Support Worker at Cygnet Paddocks, you’ll play a key role in supporting men through their recovery and rehabilitation journey. 

Your responsibilities will include: 

  • Offering enhanced care using a flexible and person-centred approach 

  • Providing guidance and encouragement through physical and emotional support 

  • Building positive, professional and therapeutic relationships 

  • Learning about each individual’s specific needs and supporting them in the most appropriate way 

  • Assisting with medical, physical and welfare needs 

  • Reporting medical and welfare concerns as required 

  • Supporting safeguarding practices and maintaining professional boundaries 

  • Helping to maintain a safe, clean and therapeutic environment 

  • Supporting individuals with daily routines, independence and rehabilitation goals 

  • Working closely with nurses, clinicians and wider professionals to deliver outstanding care 

You Are… 

We are looking for people who are genuinely driven to make a difference. 

  • Experienced in a similar mental health, care, healthcare or support setting, ideally with at least 2 years’ experience 

  • Genuinely passionate about improving people’s lives 

  • A confident communicator and good team player 

  • Calm, resilient and able to respond positively in challenging situations 

  • Sensitive, intuitive and respectful 

  • Energetic and motivated to provide a trusting, stimulating and varied environment 

  • Passionate about empowering people and supporting independence 

  • Committed to delivering safe, compassionate and person-centred care 

Why Cygnet? 

At Cygnet, our perks go way beyond pension schemes and professional development. We want you to feel supported both in and out of work. 

  • £13.15 per hour, increasing to £13.45 per hour after 3 months and £13.70 per hour after 18 months 

  • 42 hours per week 

  • A rewarding role with the opportunity for overtime 

  • Regular coaching and appraisal 

  • Expert supervision and peer support 

  • Paid breaks 

  • Employee discount savings 

  • 24-hour free GP helpline 

  • Discounted gym membership 

  • Blue Light Card discount 

  • Free eye tests 

  • On-site benefits, including free meals 

  • Shopping, travel and leisure discounts 

  • A range of healthcare and financial benefits 

  • Excellent professional development opportunities 

  • The chance to build a meaningful career in specialist mental health and neurorehabilitation care 

Ready to Make a Difference? 

If you care about making a difference, we want to talk to you. 

Join Cygnet Paddocks in Widnes as a Support Worker and help men with acquired brain injury, neurological conditions and complex mental health needs progress through recovery and rehabilitation. 

Apply now to start making a difference with Cygnet. 

Successful candidates will be required to undergo an enhanced DBS check. 

Frequently Asked Questions:

Where is Cygnet Paddocks located? 

Cygnet Paddocks is located on Wilmere Lane, Widnes, Cheshire, WA8 5UY, in the North West. 

Is this role suitable for candidates from Liverpool? 

Yes. This role is suitable for candidates looking for Support Worker jobs near Liverpool, mental health jobs in Widnes, or specialist care roles across the wider Liverpool City Region, Halton, Runcorn, St Helens and Cheshire. 

What type of service is Cygnet Paddocks? 

Cygnet Paddocks is a specialist neuropsychiatric rehabilitation hospital for men affected by acquired brain injury or neurological conditions. 

Do I need mental health experience? 

Yes, we are ideally looking for candidates with experience in a similar setting, particularly mental health, ABI, neurorehabilitation, complex needs, healthcare or support work. 

What hours will I work? 

You’ll work 42 hours per week across days, nights and alternate weekends, with 12-hour shifts from 8:00am to 8:30pm and 8:00pm to 8:30am. 

What is the hourly rate? 

The role pays £13.15 per hour, increasing to £13.45 per hour after 3 months and £13.70 per hour after 18 months. 

Is Cygnet Paddocks rated by the CQC? 

Yes. Cygnet Paddocks is rated Good overall by the Care Quality Commission, with Caring rated Outstanding.

What next?

If you care about making a difference – we want to talk to you.

Click the button to apply

Benefits & Rewards

NHS Staff Discounts

Cygnet provides its staff with NHS discounts across a range of high street retailers. The discounts can be redeemed by showing your Cygnet ID badge. You can also get further discounts by registering your details with Health Service Discounts and Blue Light Card.

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On-site Benefits

Cygnet provides free meals and free on-site parking for employees at work.

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Cycle To Work Scheme

Cygnet will give you exclusive access to a range of benefits with our Cycle To Work scheme.

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Enhanced Maternity

In addition to statutory pay, Cygnet provides enhanced maternity pay.

Plan your commute

Cygnet Paddocks

Cygnet Paddocks
Halton
WA8 5UY
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Our application process

Application Submission
01
Step 1

Application Submission

Your application is received and reviewed by our recruitment team.
Automated Confirmation
02
Step 2

Automated Confirmation

You’ll receive an automated email confirming receipt of your application.
Application Review
03
Step 3

Application Review

We carefully review applications, considering factors like visa status, location, and experience.
Initial Screening
04
Step 4

Initial Screening

If your application is suitable, you’ll be contacted by the recruiter to arrange a telephone screening call.
Interview
05
Step 5

Interview

If you meet the screening criteria, you’ll be invited for an interview, which normally takes place in person at the site you’re applying to.
Feedback and Offer
06
Step 6

Feedback and Offer

Following the interview, you’ll receive feedback, and if successful, a verbal job offer that will be followed up with a written job offer and onboarding information.

Support for Your Job Application

From refining your CV to preparing for your interview, our free career resources give you the tools and advice you need to feel confident at every stage.
Stories from our staff
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It's an absolute joy to work with the service users and to make a difference in their lives
The best part of my job is knowing that I can change somebody's life and make them feel happy
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We’re looking for naturally caring and compassionate people – so you can join one of our Care & Support teams without any previous experience on your CV

88% of staff enjoy working for Cygnet

At Cygnet, you’ll work in incredible, inspiring teams and enjoy satisfying careers with plenty of opportunities to grow

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90% of staff said access to training has helped them in their role

No matter what your role is, we invest in your learning and development to help you achieve your career aspirations.

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Colleague to colleague endorsements

Resilience endorsement icon

Tara

Support Worker SC
Recognised for
Resilience

Tara has stepped up as Acting Team Leader, confidently running some of the most challenging shifts, managing incidents and her team with positivity and resilience, earning clear respect and trust through her excellent communication with staff, seniors, and managers.

Hard Work endorsement icon

Sylvia

Support Worker HC
Recognised for
Hard Work

Sylvia came from Gotts Park to support us when we were three staff down on Friday, showing great initiative by proactively helping with cleaning, including locating the hoover and even cleaning the dishwasher filter.

Positivity endorsement icon

Taryn

Support Worker SC
Recognised for
Positivity

Taryn is health-conscious and excels at promoting residents’ weight, health, and wellbeing through nutritious eating ideas. She positively impacted at least one resident by suggesting healthier food swaps and mentors all staff on healthy options, exercise, and movement.

Empathy endorsement icon

Vicky

Complaints Manager
Recognised for
Empathy

Mike and Vicky showed exceptional empathy during my mother’s loss, cancelling leave to manage team duties and shield me from pressures. They created grieving space with selfless teamwork and ongoing support true leadership beyond duty

Comfort endorsement icon

Rebecca

Therapy/Activity Coordinator HC Salaried
Recognised for
Comfort

Rebecca (Becca) excels as Activity Coordinator with heartfelt care and positivity, treating Spencer ward ladies as humans and building their confidence. Called unsung hero” by a discharged patient. Goes above and beyond daily.

Positivity endorsement icon

Najinder

Support Worker HC
Recognised for
Positivity

Jay has shown outstanding dedication and positivity supporting a service user facing activity engagement challenges. They proactively took him out, arranging headphones for comfort, demonstrating patience and care, resulting in his first incident-free day in a long time—a huge achievement.

Hard Work endorsement icon

Paul

Maintenance Manager
Recognised for
Hard Work

The Sheffield maintenance team works tirelessly to keep the hospital and school running, no job too big or small. They respond promptly to needs, ensure safety, and always fit in school requests like marquees, lights, doors, and displays, all with smiles and positive interactions with young people. Their hard work is deeply appreciated.

Empathy endorsement icon

Michael

Complaints Assistant
Recognised for
Empathy

Mike and Vicky showed exceptional empathy during my mother’s loss, cancelling leave to manage team duties and shield me from pressures. They created grieving space with selfless teamwork and ongoing support— rue leadership beyond duty

Hard Work endorsement icon

Mohamed

DS Service Desk Engineer
Recognised for
Hard Work

Mohamed went above and beyond late Friday afternoon to provide login details for a new starter, instantly pulling up the ticket, communicating well, and ensuring they were set up for Monday morning. This helped create a positive first impression at Cygnet.

Hard Work endorsement icon

Olivia

Support Worker SC
Recognised for
Hard Work

I wanted to give a shout-out to Olivia for her incredible hard work lately. Seriously, it’s been so inspiring to see her dedication and effort on the team shes only limited to hand full of service users at present but She’s been crushing it, and I really appreciate all that she does to keep things running smoothly. thank you

Click here to apply for a life changing career

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Speculative candidates or CVs sent to Cygnet by recruitment agencies/headhunters will be treated as a “free of charge” gesture. For further clarification, email recruitment@cygnethealth.co.uk
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