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Support Worker

Newcastle-under-Lyme, ST7 4JA
£12 per hour
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About the role

Overview

Newcastle-under-Lyme, ST7 4JA
Full Time
£12 per hour
20 March 2025

We are looking for a confident Support Worker with a passion for delivering outstanding care.

You’ll be working 42 hours a week (to include days, nights, and weekends), making a positive difference to the lives of the people in our care at Cygnet Hospital Kidsgrove

Cygnet Hospital Kidsgrove is our new hospital for women in Staffordshire. The service will be opening circa May 2025. With this in mind, please note that start dates will likely be from April. 

There will be two wards at the hospital; a 20 bed Acute service for women and an 11 bed Highly Specialised Personality Disorder Rehabilitation service.

Crocus Ward will provide a safe and stabilising environment for women who are experiencing an acute episode of mental illness and require an emergency admission. Burleigh Ward will provide specialised support for women with a personality disorder and other complex needs.


Your day-to-day…

  • Offer enhanced care with a flexible learning approach for all the people in our care
  • Provide guidance & encouragement through physical & emotional support
  • Learn about individuals’ specific needs & provide help in the most appropriate way
  • Assist with medical & welfare needs 
  • Report on medical & welfare needs as required 
  • Safeguard
  • Maintain a safe, clean environment for all

Why Cygnet? We’ll offer you…

  • Flexible working with the opportunity for overtime
  • Regular coaching & appraisal
  • Expert supervision & peer support
  • Employee discount savings & “Cycle to Work” scheme

You are…

  • Genuinely driven with a desire to make a real difference in people’s lives
  • An excellent communicator & a good team player
  • Sensitive & intuitive with the energy required to provide a trusting, stimulating & varied environment
  • Passionate about empowering & supporting service user independence

Successful candidates will be required to undergo an enhanced DBS check.

Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. In this role you’ll have the chance to make a real impact on patients, service users & their families.

Benefits & Rewards

NHS Staff Discounts

Cygnet provides its staff with NHS discounts across a range of high street retailers. The discounts can be redeemed by showing your Cygnet ID badge. You can also get further discounts by registering your details with Health Service Discounts and Blue Light Card.

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On-site Benefits

Cygnet provides free meals and free on-site parking for employees at work.

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Cycle To Work Scheme

Cygnet will give you exclusive access to a range of benefits with our Cycle To Work scheme.

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Enhanced Maternity

In addition to statutory pay, Cygnet provides enhanced maternity pay.

Plan your commute

Cygnet Hospital Kidsgrove

Newcastle-under-Lyme
West Midlands
ST7 4JA
Stories from our staff
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It's an absolute joy to work with the service users and to make a difference in their lives
The best part of my job is knowing that I can change somebody's life and make them feel happy
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We’re looking for naturally caring and compassionate people – so you can join one of our Care & Support teams without any previous experience on your CV

88% of staff enjoy working for Cygnet

At Cygnet, you’ll work in incredible, inspiring teams and enjoy satisfying careers with plenty of opportunities to grow

enjoy
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90% of staff said access to training has helped them in their role

No matter what your role is, we invest in your learning and development to help you achieve your career aspirations.

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Colleague to colleague endorsements

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Toluwani

Support Worker
Recognised for
Resilience
Recognised by

Valued member of the Team, deals with some very challenging and unwell patients and has often been targeted by patients.He is very resilient in these situations and continues to treat the patients with care, respect and dignity. Great role model to colleagues, displays professionalism in all aspects of his role, regardless of the situation he faces

Support endorsement icon

Michael

Support worker
Recognised for
Support
Recognised by

The festive period had many challenges with a change in senior team, emergency admittance and health issues. The experienced team on nights supported the service and residents consistently. Through their resilience and hard work it was a successful festive period for all and this had not gone unnoticed. Thank you Michael.

Hard Work endorsement icon

Anne

Support worker
Recognised for
Hard Work
Recognised by

The festive period had many challenges with a change in senior team, emergency admittance and health issues. The experienced team on nights supported the service and residents consistently. Through their resilience and hard work it was a successful festive period for all and this had not gone unnoticed. Thank you Anne.

Hard Work endorsement icon

Saiqa

Support worker
Recognised for
Hard Work
Recognised by

The festive period had many challenges with a change in senior team, emergency admittance and health issues. The experienced team on nights supported the service and residents consistently. Through their resilience and hard work it was a successful festive period for all and this had not gone unnoticed. Thank you Saiqa.

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Femi

Support worker
Recognised for
Growth
Recognised by

The festive period had many challenges with a change in senior team, emergency admittance and health issues. As a new team member on nights, Femi supported the service and residents consistently. Through his resilience and hard work it was a successful festive period for all and this had not gone unnoticed. Thank you Femi.

Resilience endorsement icon

Frank

Support worker
Recognised for
Resilience
Recognised by

The festive period had many challenges with a change in senior team, emergency admittance and health issues. The experienced team on nights supported the service and residents consistently. Through their resilience and hard work it was a successful festive period for all and this had not gone unnoticed. Thank you Frank.

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Caitlyn

Night Senior
Recognised for
Support
Recognised by

The festive period had many challenges with a change in senior team, emergency admittance and health issues. The experienced team on nights supported the service and residents consistently. Through their resilience and hard work it was a successful festive period for all and this had not gone unnoticed. Thank you Caitlyn.

Resilience endorsement icon

Chenayi

Night Senior
Recognised for
Resilience
Recognised by

The festive period had many challenges with a change in senior team, emergency admittance and health issues. The experienced team on nights supported the service and residents consistently. Through their resilience and hard work it was a successful festive period for all and this had not gone unnoticed. Thank you Chenayi.

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Laura

Support worker
Recognised for
Fun
Recognised by

The fun never stops when Laura is around, she is always busy planning and carrying out meaningful and person centred activities for residents. Laura manages to find something fun to do with every person she supports, residents that are more reluctant to engage in activities are all motivated by Laura, her successes are endless. Thank you Laura.

Communication endorsement icon

Rachel

Support worker
Recognised for
Communication
Recognised by

Rachel has brilliant communication that has been vital for a resident going through a difficult time. Rachel has attended all meetings to support and share her knowledge with the team and has also spent time writing down a detailed routine, activity planner and contributing to a positive behaviour support plan.
Thank you Rachel.

Click here to apply for a life changing career

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Speculative candidates or CVs sent to Cygnet by recruitment agencies/headhunters will be treated as a “free of charge” gesture. For further clarification, email recruitment@cygnethealth.co.uk
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