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Support Worker

Flintshire, CH7 6FQ
£26,208 per annum
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This vacancy has expired.

About the role

Overview

Flintshire, CH7 6FQ
Full Time
£26,208 per annum
31 December 2024

Are you looking to make a real difference and work in a supportive and dynamic team? We are looking for Support Workers to join Cygnet Delfryn, Mold, Flintshire, North Wales.

Delfryn is a High Dependency Rehabilitation hospital for men and women aged 18 and above. The site is divided into 3 units which gives excellent opportunities for career and skill development. Delfryn Lodge is a 24-bed female service, Delfryn House is a 28-bed male service and Rhyd Alyn is a step-down for women.

Please note: we do not offer visa sponsorship. 

This position is working a mixture of days and nights.

Why Cygnet? We’ll offer you…

  • £12 per hour
  • Free Meal during shifts
  • Paid breaks
  • Free parking onsite.
  • An opening to undertake further learning with our excellent apprenticeship scheme
  • Expert supervision & support
  • Enhanced maternity
  • Free Health Cash plan
  • 24-hour free GP support line
  • Free life assurance cover
  • Free eye tests
  • Car lease discounts
  • Discounted gym membership
  • Free mortgage broker and Insurance cover
  • Pension scheme
  • Free DBS
  • NHS Blue Light Discount Card, Reward Gateway®
  • Fully Paid Training and Induction, 28 Days Paid Annual Leave, Paid breaks
  • Contributory pension scheme

What you will need:

  • Positive Attitude and Caring Approach
  • A genuine commitment and passion to improving an individual’s life
  • Strong Communication Skills
  • Able to work as part of a team
  • No previous care experience required as full training given

About the Role:

Working in a 24-hour 7 days a week service.

 

  • Helping to promote the individual's independence
  • Working as part of the Multi-Disciplinary team
  • Provide guidance & encouragement through physical & emotional support
  • Learn about individuals’ specific needs & provide help in the most appropriate way
  • Assist with medical & welfare needs
  • Report on medical & welfare needs as required
  • Safeguard those we support.
  • Supporting individuals in all aspects of day-to-day life, encouraging and promoting independence
  • Monitoring of individuals and reporting concerns to senior team members or managers
  • Going out with individuals into the local community to attend events, parks, restaurants and local activities

Completing resident’s records to help monitor health and overall well-being 

 

Successful candidates will be required to undergo an enhanced DBS check.

Benefits & Rewards

NHS Staff Discounts

Cygnet provides its staff with NHS discounts across a range of high street retailers. The discounts can be redeemed by showing your Cygnet ID badge. You can also get further discounts by registering your details with Health Service Discounts and Blue Light Card.

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On-site Benefits

Cygnet provides free meals and free on-site parking for employees at work.

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Cycle To Work Scheme

Cygnet will give you exclusive access to a range of benefits with our Cycle To Work scheme.

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Enhanced Maternity

In addition to statutory pay, Cygnet provides enhanced maternity pay.

Plan your commute

Cygnet Delfryn

Flintshire
Wales
CH7 6FQ
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Stories from our staff
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It's an absolute joy to work with the service users and to make a difference in their lives
The best part of my job is knowing that I can change somebody's life and make them feel happy
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We’re looking for naturally caring and compassionate people – so you can join one of our Care & Support teams without any previous experience on your CV

88% of staff enjoy working for Cygnet

At Cygnet, you’ll work in incredible, inspiring teams and enjoy satisfying careers with plenty of opportunities to grow

enjoy
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90% of staff said access to training has helped them in their role

No matter what your role is, we invest in your learning and development to help you achieve your career aspirations.

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Colleague to colleague endorsements

Hard Work endorsement icon

Ajibola

Support Worker
Recognised for
Hard Work

Ajibola showed true commitment while supporting a resident who refused to return from a bus ride. Though due to finish at 8pm, he stayed until 10:30pm to reassure and guide the resident back safely. His passion, patience, and sense of duty truly reflect the character of care and hard work.

Fun endorsement icon

Rafiat

Support Worker
Recognised for
Fun

Residents at Gotts have shared their love for working with Rafiat, especially praising her fun, uplifting nature. One said, “I trust Rafiat with anything—she’s cool!” Her ability to bring joy and build trust is truly valued. Fantastic feedback, Rafiat—keep shining and spreading those laughs!

Hard Work endorsement icon

Taiwo

Support Worker
Recognised for
Hard Work

Taiwo has supported a challenging resident with 3:1 care, helping him maintain routine and access the community for swimming and walks. He’s confidently guided new starters and often picks up extra shifts. His dedication and leadership are truly appreciated—keep up the amazing work, Taiwo!

Empathy endorsement icon

Ukeme

Support Worker
Recognised for
Empathy

Ukeme offers deep emotional comfort to residents in distress, responding with empathy, patience, and heartfelt presence. His compassionate care turns sadness into healing, earning trust across the team. His quiet acts of kindness uplift not just individuals—but the whole care environment.

Hard Work endorsement icon

Chloe

Senior Support Worker
Recognised for
Hard Work

Despite staff shortages and rising risks, Chloe has handled challenging shifts with calm leadership. She shares duties fairly, supports on the floor, and is always approachable—earning trust across wards. Chloe’s problem-solving and dedication make her an invaluable asset to Nield House.

Hard Work endorsement icon

Katie-Leigh

Regional Facilities Manager
Recognised for
Hard Work

Katie Walsh, RFM, led two full refurbishments at Outwood and Longfield, preparing flats for new residents in just weeks. Her dedication ensured not only timely completion, but a homely, welcoming feel that anyone would be proud of. Though it’s her role, Katie went above and beyond—thank you!

Passion endorsement icon

Akwasi

Support Worker
Recognised for
Passion

Akwasi is the embodiment of passion and dedication. Even on his day off, he responded when a resident absconded—locating and engaging him until staff arrived. His commitment to duty of care and unwavering support during incidents proves he’s a true asset. Akwasi’s hard work speaks volumes.

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Jake

Service Manager
Recognised for
Resilince

Jake has been a strong, positive leader during busy times—supporting staff, improving practices, and driving team engagement. He’s made meetings more dynamic and used QR codes to share residents’ stories. His support has uplifted service users and helped me grow through my level 4. Thank you, Jake!

Trust endorsement icon

Kelechi

Senior Support Worker
Recognised for
Trust

Kelechi has grown into a trusted Senior Support Worker at The Mews. I often rely on his judgment like I would a nurse’s—he truly knows what’s best for our residents. He’s a hardworking, respected team member who never shies from duties. His daily commute shows real dedication to the service.

Comfort endorsement icon

Chizoba

Support Worker
Recognised for
Comfort

Chizoba’s ability to comfort distressed residents is truly special. Her calm presence, empathy, and thoughtful gestures uplift those around her. She creates emotional safety, connects deeply, and transforms difficult moments into healing ones. Her kindness enriches the whole care environment.

Click here to apply for a life changing career

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Speculative candidates or CVs sent to Cygnet by recruitment agencies/headhunters will be treated as a “free of charge” gesture. For further clarification, email recruitment@cygnethealth.co.uk
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