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Support Worker

Darlington, DL3 9LN
£12.60 per hour increasing to £12.85 per hour post probation
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About the role

Overview

Darlington, DL3 9LN
Full Time
£12.60 per hour increasing to £12.85 per hour post probation
28 July 2025

Looking for an exciting opportunity…

Look no further than Hollyhurst, where we are currently seeking dedicated support workers to join our team. 

Working 42 hours per week.  We work on a rolling rota, giving you the opportunity to plan your work-life balance in advance. 

Working shifts are 8am – 8pm and 8pm – 8am includes working alternate weekends.

As a learning disability residential service with nursing, we provide support to adults with a range of needs, including learning disabilities, autism and complex behaviours. We take pride in making a positive difference to our residents' lives every day, and we're looking for passionate and caring individuals to join us in this important work.

At Hollyhurst, we value our staff and offer a range of benefits to support your well-being both in and out of work. From healthcare and financial benefits to shopping, travel, and leisure discounts, we're committed to helping you live a life with the correct balance.

Hollyhurst has recently been rated ‘Good’ by the CQC. They have extensive links with local community facilities, host regular parties for families and they always strive to achieve 25 hours of activities each week.

Don't miss out on this amazing opportunity – apply now to join our team and enjoy excellent career prospects while making a meaningful difference to others.

At Cygnet, our perks go way beyond pension schemes and excellent professional development.

Your day-to-day…

Offer enhanced care with a flexible learning approach for all the people in our care
Provide guidance & encouragement through physical & emotional support
Learn about individuals’ specific needs & provide help in the most appropriate way
Assist with medical & welfare needs 
Report on medical & welfare needs as required 
Safeguard
Maintain a safe, clean environment for all

Why Cygnet? We’ll offer you…

Opportunities for further learning with our excellent apprenticeship scheme
Flexible working with the opportunity for overtime
Regular coaching & appraisal
Expert supervision & peer support
Employee discount savings & “Cycle to Work” scheme

You are…

Genuinely driven with a desire to make a real difference in people’s lives
An excellent communicator & a good team player
Sensitive & intuitive with the energy required to provide a trusting, stimulating & varied environment
Passionate about empowering & supporting service user independence

Successful candidates will be required to undergo an enhanced DBS check.

Due to limits on sponsorship allocations, we are not currently in a position to offer sponsorship to new candidates for these roles, this remains under review.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible

Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. In this role, you’ll have the chance to make a real impact on patients, service users & their families.

Benefits & Rewards

NHS Staff Discounts

Cygnet provides its staff with NHS discounts across a range of high street retailers. The discounts can be redeemed by showing your Cygnet ID badge. You can also get further discounts by registering your details with Health Service Discounts and Blue Light Card.

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On-site Benefits

Cygnet provides free meals and free on-site parking for employees at work.

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Cycle To Work Scheme

Cygnet will give you exclusive access to a range of benefits with our Cycle To Work scheme.

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Enhanced Maternity

In addition to statutory pay, Cygnet provides enhanced maternity pay.

Plan your commute

Hollyhurst

Darlington
North East
DL3 9LN
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Stories from our staff
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It's an absolute joy to work with the service users and to make a difference in their lives
The best part of my job is knowing that I can change somebody's life and make them feel happy
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We’re looking for naturally caring and compassionate people – so you can join one of our Care & Support teams without any previous experience on your CV

88% of staff enjoy working for Cygnet

At Cygnet, you’ll work in incredible, inspiring teams and enjoy satisfying careers with plenty of opportunities to grow

enjoy
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90% of staff said access to training has helped them in their role

No matter what your role is, we invest in your learning and development to help you achieve your career aspirations.

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Colleague to colleague endorsements

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Alicia

Support Worker
Recognised for
Passion

Alicia went above and beyond to seek out a volunteering job for 2 service users at Langdale House. Langdale have been trying for years to find an old peoples care home for our service users to visit which will help them to help others and feel apart of the local community. Alicia eventually found one which was suitable and has been a success for the service users. Management would like to thank Alicia for going above and beyond to find this placement and organising visits.

Hard Work endorsement icon

Gemma

Support Worker
Recognised for
Hard Work

I would like to take a moment to formally recognise and commend two of our dedicated staff members Arran Wardle and Gemma Rhodes for their exceptional support and commitment in facilitating a truly heart-warming and significant experience for one of our patients.

Recently, these staff members supported a gentleman in leaving the hospital for a visit to McDonald’s—his first community outing in over six years. This outing was not only incident-free but filled with joy, laughter, and a sense of freedom that the patient had not experienced in a very long time. He was belly laughing to the music playing in the van, a moment that deeply moved everyone involved.

This achievement is a testament to the hard work, patience, and compassionate care these staff members have consistently shown. Their efforts have made a profound difference in this gentleman’s life, and this milestone reflects the positive impact of their dedication.

Please join me in acknowledging and celebrating their outstanding contribution. It is moments like these that truly highlight the value of the work we do and the incredible people who make it possible.

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Annabel

Support Worker
Recognised for
Positivity

Langdale House recently had an admission of a new service user. Annabel has gone above and beyond to support this individual despite the challenges that they exhibited. Annabel has been recognised for her continuous positive attitude and has been able to support the individual in a positive manner which has resulted in the service user achieving positive changes to his daily routines. Management would like to recognise Annabel and say thank you for her positive attitude.

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Kimberley

Team Leader
Recognised for
Hard Work

This nomination is for the hard work you put in all of the time keeping the floor staffed well and supporting staff and patients in their development. This nomination in particular is for the hard work put in to getting a patient who has significant difficulties to the dentist and supporting him to have the required treatment. This took a lot of hard work, organisation, and perseverance from you and the team you were leading for a successful outcome. This not only improved the patients quality of life but also improved the ward environment as a whole. Your hard work is always recognised and should be celebrated 🙂

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Michael

Maintenance Operative Hourly
Recognised for
Hard Work

Since Michael has started working at Dene Brook there has been a massive improvement in the service, this is noticed by individuals, staff & visitors.
Michael is creative and uses his own initiative and has done several projects in the service to meet the needs of the individuals and work in a person centered way. Michael has supported individuals to design bespoke furniture and decor in their homes. The most recent being a teletubbies mural wall in an individuals bedroom. Michael has hand painted all the design and this looks absolutely fantastic and the individual will love it!! Michael should be nominated for his hard work and continues efforts to improve the service and make it as homely as possible for individuals.

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Zachari

Support Worker
Recognised for
Hard Work

Langdale House recently had an admission of a new service user. Zach has gone above and beyond to support this individual despite the challenges that they exhibited. Zach has been recognised for his continuous positive attitude and has been able to support the individual in a positive manner which has resulted in the service user achieving positive changes to his daily routines. Management would like to recognise Zach and say thank you for his positive attitude.

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Arran

Support Worker
Recognised for
Hard Work

I would like to take a moment to formally recognise and commend two of our dedicated staff members Arran Wardle and Gemma Rhodes for their exceptional support and commitment in facilitating a truly heart-warming and significant experience for one of our patients.

Recently, these staff members supported a gentleman in leaving the hospital for a visit to McDonald’s—his first community outing in over six years. This outing was not only incident-free but filled with joy, laughter, and a sense of freedom that the patient had not experienced in a very long time. He was belly laughing to the music playing in the van, a moment that deeply moved everyone involved.

This achievement is a testament to the hard work, patience, and compassionate care these staff members have consistently shown. Their efforts have made a profound difference in this gentleman’s life, and this milestone reflects the positive impact of their dedication.

Please join me in acknowledging and celebrating their outstanding contribution. It is moments like these that truly highlight the value of the work we do and the incredible people who make it possible.

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Susan

Highly Specialist Occupational Therapist
Recognised for
Flexibility

Our OT Susan has done an amazing job of starting yoga sessions with some of our residents with severe autism and learning disabilities. We are so lucky to have her as a qualified instructor who is able to adapt her classes to the people we support. Also excellent team work with our colleagues in SLT and the care team to make this happen! A brilliant initiative!

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Shimmeka

Support Worker
Recognised for
Comfort

Shammika has been very helpful with staff especially during incidents, she comes in to help staff as she is able to communicate with residents to calm them down. Her communication skills with staff is a top notch and she also helps many staff with their datix.

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Akwasi

Support Worker
Recognised for
Passion

I would like to nominate akwasi because of his passion for the job as he have shown on multiple occasion he would go the extra mile for his resident. when out in the community with a particular resident and that resident became unsettled and attempted to abscorned he have managed to be able to redirect back to service with minimal issues and resistance

Click here to apply for a life changing career

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Speculative candidates or CVs sent to Cygnet by recruitment agencies/headhunters will be treated as a “free of charge” gesture. For further clarification, email recruitment@cygnethealth.co.uk
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