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Receptionist

Woking, GU21 2QS
£27,726 per annum
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About the role

Overview

Woking, GU21 2QS
Full Time
£27,726 per annum
29 March 2025

Cygnet Hospital Woking offers a range of mental health services for men and women. Cygnet Lodge Woking, our sister hospital close by, provides a high dependency inpatient rehabilitation service for men and extends our care pathway.

We are looking for a friendly and experienced Receptionist to join our team on a full time basis to provide a professional, welcoming reception experience.

This role will be based in a fast paced hospital setting, so the ability to process information quickly in a calm and controlled manner at all times is essential.

You will be working 40hrs per week Monday – Friday 7:30-16:00 and may be asked to work across both sites.

The ideal candidate must be adaptable and well presented with a friendly disposition with excellent communication skills. Duties will include welcoming all visitors / staff, maintaining security procedures and effective use of the hospital switchboard. 

Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others – every day.

Your Day-to-Day…

  • Be responsible for all initial contacts
  • Greet visitors & notify the appropriate member of staff of their arrival
  • Provide comprehensive Reception cover and deputize for Reception Lead when required.
  • Provide comprehensive Hospital Administration Cover 
  • Ensure visitors sign in & out, and that patients leaving & returning are recorded appropriately
  • Answer & transfer all incoming calls and take messages where appropriate
  • Sort & distribute post, and assist with general office duties as required
  • Keep the reception area clean & tidy
  • Promote the safety & security of all site users and ensure all staff comply with security protocols.

You are…

  • An experienced receptionist with at least 1 or more years of experience working as a Receptionist
  • Organised, naturally helpful and good at multitasking
  • Computer literate – including Windows/Word/Excel/Outlook or equivalent
  • Knowledgeable of telephone systems
  • Polite, friendly & approachable with excellent c
  • GCSE Maths and English qualified, with a good level of numeracy and literacy
  • Diligent & accurate, with an eye for detail and an understanding of confidentiality.

Why Cygnet? We’ll offer you…

  • Strong career progression opportunities
  • Expert supervision & support
  • Employee referral scheme
  • Employee Discount Scheme
  • Company pension scheme
  • Smart Health Toolkit- Providing you with Fitness Programmes, Nutrition consultation and Health checks
  • Health Cash Plan
  • Subsidised meals on duty
  • For further details on all our benefits, please visit https://cygnetjobs.co.uk/benefits/ 

Please note: successful candidates will be required to undergo an enhanced DBS check

Benefits & Rewards

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Group Pension

We’ll look after you beyond Cygnet by helping you save for your future with a pension scheme. Cygnet provides a monthly contribution into your pot for every month you actively pay in.

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Discounted Gym Membership

Cygnet encourages the culture of wellbeing and improving work-life balance and as a result, we are offering Gym discounts. The discounts are across more than 3,000 gyms across the UK. Ranging from the big chains to the small independents – your nearest gym in the scheme won’t be far away!

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Enhanced Maternity

In addition to statutory pay, Cygnet provides enhanced maternity pay.

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Employee Referral Scheme

Do you know other people who would be well suited to working at Cygnet in a Nurse, Doctor, Occupational Therapist, Psychologist or Care & Support Worker role?

Recommend them for potential cash rewards!

Plan your commute

Cygnet Hospital Woking

Woking
London & South East
GU21 2QS
Stories from our staff
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Cygnet have been amazing with the supervision and support from my manager. They helped me identify my skill set to work on my strengths and weaknesses.
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Cygnet recognised my study achievements at the Staff Achievement Awards where I was a finalist for learner of the year
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At Cygnet I have been able to develop and grow while learning new skills

88% of staff enjoy working for Cygnet

At Cygnet, you’ll work in incredible, inspiring teams and enjoy satisfying careers with plenty of opportunities to grow

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No matter what your role is, we invest in your learning and development to help you achieve your career aspirations.

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Colleague to colleague endorsements

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Kim

Senior Staff Nurse
Recognised for
Support
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Kim as part of a response team from Sherwood House attended a neighbouring Cygnet service for a medical emergency.

I just want to express my massive thanks to all the support given yesterday. The team were a class act and worked so well as a team and just did an amazing job.

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alice

management
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Positivity
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Alice came to Outwood as our new manager & I can’t praise this woman enough, she is absolutely brilliant, everything she does, she does it with pride, this is reflected by the things that she does for the residents, their families & staff, she’s very approachable & down to earth & just a lovely lass, & were all very thankful for you Alice!

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Tichona

support worker
Recognised for
Hard Work
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Tich has been here for a very long time, and knows the residents so well, he is such a lovely man with so much knowledge to give to all, both old and new staff, he doesn’t get enough recognition for what he does in the service, he is amazing!

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olukemi

support worker
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Empathy
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I just wanted to nominate Olukemi for this award because recently I received some bad news, she was so thoughtful and kind with her words of comfort, when we get the chance, we sit and talk to one another about life, mental health, the residents that we care for and what were grateful for. Im grateful for her friendship and empathy, she is amazing

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Jack

support worker
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Growth
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I wish to nominate Jack, I watch him with the residents, hes brilliant with them all, helping them to lead as independently as possible lives by encouraging them to try and do new things, he has worked well with a particular resident, introducing him to new foods, textures and flavours. Jack will go far in what endeavour he chooses.

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Nnamdi

Specialty Doctor
Recognised for
Resilience
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Dr Nnamdi delivers persistently good care and remains calm under pressure, which is an excellent quality to have

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Akudo

support worker
Recognised for
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Akudo is the life and soul of Outwood, she’s amazing with the residents always pushing them towards to reaching their goal as independently as possible, she cares so much about everyone around her and is often there for staff members too. She is absolutely amazing! She is a great colleague and support worker and loved and respected by many.

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Toluwani

Support Worker
Recognised for
Resilience
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Valued member of the Team, deals with some very challenging and unwell patients and has often been targeted by patients.He is very resilient in these situations and continues to treat the patients with care, respect and dignity. Great role model to colleagues, displays professionalism in all aspects of his role, regardless of the situation he faces

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Michael

Support worker
Recognised for
Support
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The festive period had many challenges with a change in senior team, emergency admittance and health issues. The experienced team on nights supported the service and residents consistently. Through their resilience and hard work it was a successful festive period for all and this had not gone unnoticed. Thank you Michael.

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Anne

Support worker
Recognised for
Hard Work
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The festive period had many challenges with a change in senior team, emergency admittance and health issues. The experienced team on nights supported the service and residents consistently. Through their resilience and hard work it was a successful festive period for all and this had not gone unnoticed. Thank you Anne.

Click here to apply for a life changing career

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Speculative candidates or CVs sent to Cygnet by recruitment agencies/headhunters will be treated as a “free of charge” gesture. For further clarification, email recruitment@cygnethealth.co.uk
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