Helping others improve and turn their lives around – there’s no better feeling. It’s what we do for thousands of people at more than 150 sites across the UK. Be a part of it.
Key Responsibilities:
Project Delivery:
- Manage the end-to-end delivery of business systems projects, ensuring alignment with organizational goals and priorities.
- Develop and maintain detailed project plans, including scope, schedule, resource allocation, and budgets.
- Oversee all phases of the project lifecycle, from requirements gathering and design to implementation, testing, and go-live.
- Ensure that all projects meet their intended outcomes, timelines, and budgets while adhering to PMO governance standards.
Stakeholder Engagement:
- Work collaboratively with business stakeholders, Digital Service teams and external vendors to gather requirements, define project scope, and ensure alignment with business objectives.
- Act as the main point of contact between business units and technical teams, ensuring effective communication and collaboration.
- Provide regular updates to the Business Systems Senior Programme Manager and other stakeholders, highlighting progress, risks, and mitigation plans.
Risk & Issue Management:
- Identify and manage project risks, dependencies, and issues, implementing appropriate mitigation strategies.
- Escalate critical risks and challenges to the Senior Programme Manager as necessary.
Change Management:
- Support organisational change initiatives related to business systems implementation or upgrades.
- Collaborate with change management teams to develop training materials, user guides, and communication plans to facilitate system adoption.
- Manage change requests and ensure they are evaluated and approved through governance processes.
Governance & Reporting:
- Ensure all projects adhere to PMO governance frameworks and meet compliance requirements.
- Provide accurate and timely project reports, including status updates, financial tracking, and performance metrics, to PMO leadership and governance boards.
Vendor & Contract Management:
- Manage relationships with third-party vendors and suppliers involved in business systems projects, ensuring service levels and deliverables are met.
- Collaborate with procurement teams to negotiate contracts and oversee vendor performance.
Collaboration & Teamwork:
- Work closely with Digital services, finance, HR, and other functional teams to ensure business systems align with organisational needs and integrate seamlessly with existing technologies.
- Support the Senior Programme Manager in driving continuous improvement across the program portfolio.
Key Requirements:
Experience:
- 3+ years of experience in project management, with a focus on delivering business systems such as ERP, CRM, HR systems, Governance platforms or financial systems.
- Experience in the Healthcare Industry
- Proven ability to manage multiple projects within a structured PMO environment.
- Experience working with cloud-based business systems and SaaS platforms is desirable.
Education & Certifications:
- Project management certification (e.g., PRINCE2, MSP, or equivalent) is essential.
- Certifications related to business systems (e.g., Microsoft Dynamics, Workday, Salesforce) are advantageous.
Skills & Competencies:
- Business Acumen: Strong understanding of business processes across HR, finance, and operations.
- Project Management Expertise: Proficiency in project management methodologies, tools, and techniques.
- Stakeholder Management: Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
- Problem Solving: Strong analytical skills and a proactive approach to identifying and resolving issues.
- Technical Understanding: Familiarity with business system integration, data migration, and enterprise architecture principles.
- Adaptability: Ability to thrive in a dynamic, fast-paced environment with competing priorities.
What We Offer:
- Competitive salary and benefits package – £50,000 – £60,000pa DOE
- The opportunity to work on impactful projects that enhance business operations and support organizational growth.
- Access to professional development opportunities in business systems and project management.
- A collaborative and mission-driven work environment.
What next?
If you care about making a difference – we want to talk to you.
Click the button to apply
