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Operations Director

London, SW1P 3JA
Competitive
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About the role

Overview

London, SW1P 3JA
Full Time
Competitive
12 May 2025

We are recruiting for an Operations Director to provide leadership and support for our hospitals across the London area.

Are you looking for an exciting new challenge? Due to a retirement from our management team in the South we have a fantastic opportunity for you to join our dynamic, forward thinking management team. We want you to feel proud of where you work and what you do. Here at Cygnet we want you to make a positive difference to the lives of the individuals we care for, their loved ones and all those who work with us.

We want you to feel proud of where you work and what you do. Here at Cygnet we want you to make a positive difference to the lives of the individuals we care for, their loved ones and all those who work with us.

We are seeking someone who can/has:

  • Lead and develop a culture where the very highest standards of safety, quality and excellent patient care are consistently delivered.
  • Experience of supporting the turnaround of services in line with CQC guidelines
  • Develop and maintain strategic external relationships
  • Drive recruitment and retention plans in our hospitals
  • Previous experience of working in a senior operational leadership role within the Healthcare sector is essential.
  • Commercial experience and business acumen to implement growth strategy and development
  • Ability to manage budgets, analyse and manage costs.
  • Ability to manage/prioritise a complex and varied workload, within a pressurised environment.
  • Ability and vision to build and manage effective relationships with stakeholders.
  • Evidence of successful project management and implementing/informing strategic plans.
  • Exposure of working with regulatory bodies, managing inspections and initiating required change with a proven regulatory compliance track record.
  • People management experience including supervision; appraisal; development and conflict resolution.  With excellent ability to motivate teams.

Why Cygnet? We’ll offer you…

  • An opening to undertake further learning with our excellent apprenticeship scheme
  • Expert supervision & support
  • Free Health Cash plan
  • 24 hours free GP support line
  • Free life assurance cover
  • Free eye tests
  • Car lease discounts
  • Discounted gym membership
  • Free mortgage broker and Insurance cover
  • Pension scheme
  • Employee NHS – discount savings & “Cycle to Work” scheme
  • Smart Health Toolkit- Providing you with Fitness Programmes, Nutrition consultation and Health checks

Ready to make a positive change? Please click on the ‘apply now’ link below or send your CV to LenaStreet@cygnethealth.co.uk

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Benefits & Rewards

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Group Pension

We’ll look after you beyond Cygnet by helping you save for your future with a pension scheme. Cygnet provides a monthly contribution into your pot for every month you actively pay in.

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Discounted Gym Membership

Cygnet encourages the culture of wellbeing and improving work-life balance and as a result, we are offering Gym discounts. The discounts are across more than 3,000 gyms across the UK. Ranging from the big chains to the small independents – your nearest gym in the scheme won’t be far away!

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Enhanced Maternity

In addition to statutory pay, Cygnet provides enhanced maternity pay.

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Employee Referral Scheme

Do you know other people who would be well suited to working at Cygnet in a Nurse, Doctor, Occupational Therapist, Psychologist or Care & Support Worker role?

Recommend them for potential cash rewards!

Plan your commute

Cygnet Head Office

London
London & South East
SW1P 3JA
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Stories from our staff
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Tortoise
Cygnet have been amazing with the supervision and support from my manager. They helped me identify my skill set to work on my strengths and weaknesses.
study
Cygnet recognised my study achievements at the Staff Achievement Awards where I was a finalist for learner of the year
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At Cygnet I have been able to develop and grow while learning new skills

88% of staff enjoy working for Cygnet

At Cygnet, you’ll work in incredible, inspiring teams and enjoy satisfying careers with plenty of opportunities to grow

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90% of staff said access to training has helped them in their role

No matter what your role is, we invest in your learning and development to help you achieve your career aspirations.

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Colleague to colleague endorsements

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Kim

Senior Staff Nurse
Recognised for
Support
Recognised by

Kim as part of a response team from Sherwood House attended a neighbouring Cygnet service for a medical emergency.

I just want to express my massive thanks to all the support given yesterday. The team were a class act and worked so well as a team and just did an amazing job.

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alice

management
Recognised for
Positivity
Recognised by

Alice came to Outwood as our new manager & I can’t praise this woman enough, she is absolutely brilliant, everything she does, she does it with pride, this is reflected by the things that she does for the residents, their families & staff, she’s very approachable & down to earth & just a lovely lass, & were all very thankful for you Alice!

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Tichona

support worker
Recognised for
Hard Work
Recognised by

Tich has been here for a very long time, and knows the residents so well, he is such a lovely man with so much knowledge to give to all, both old and new staff, he doesn’t get enough recognition for what he does in the service, he is amazing!

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olukemi

support worker
Recognised for
Empathy
Recognised by

I just wanted to nominate Olukemi for this award because recently I received some bad news, she was so thoughtful and kind with her words of comfort, when we get the chance, we sit and talk to one another about life, mental health, the residents that we care for and what were grateful for. Im grateful for her friendship and empathy, she is amazing

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Jack

support worker
Recognised for
Growth
Recognised by

I wish to nominate Jack, I watch him with the residents, hes brilliant with them all, helping them to lead as independently as possible lives by encouraging them to try and do new things, he has worked well with a particular resident, introducing him to new foods, textures and flavours. Jack will go far in what endeavour he chooses.

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Nnamdi

Specialty Doctor
Recognised for
Resilience
Recognised by

Dr Nnamdi delivers persistently good care and remains calm under pressure, which is an excellent quality to have

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Akudo

support worker
Recognised for
Passion
Recognised by

Akudo is the life and soul of Outwood, she’s amazing with the residents always pushing them towards to reaching their goal as independently as possible, she cares so much about everyone around her and is often there for staff members too. She is absolutely amazing! She is a great colleague and support worker and loved and respected by many.

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Toluwani

Support Worker
Recognised for
Resilience
Recognised by

Valued member of the Team, deals with some very challenging and unwell patients and has often been targeted by patients.He is very resilient in these situations and continues to treat the patients with care, respect and dignity. Great role model to colleagues, displays professionalism in all aspects of his role, regardless of the situation he faces

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Michael

Support worker
Recognised for
Support
Recognised by

The festive period had many challenges with a change in senior team, emergency admittance and health issues. The experienced team on nights supported the service and residents consistently. Through their resilience and hard work it was a successful festive period for all and this had not gone unnoticed. Thank you Michael.

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Anne

Support worker
Recognised for
Hard Work
Recognised by

The festive period had many challenges with a change in senior team, emergency admittance and health issues. The experienced team on nights supported the service and residents consistently. Through their resilience and hard work it was a successful festive period for all and this had not gone unnoticed. Thank you Anne.

Click here to apply for a life changing career

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Speculative candidates or CVs sent to Cygnet by recruitment agencies/headhunters will be treated as a “free of charge” gesture. For further clarification, email recruitment@cygnethealth.co.uk
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