Blog Job search Get in touch Accessibility tools
0121 728 8111
recruitment@cygnethealth.co.uk
Change lives as a...

Office Manager

London, HA1 3JL
£32,000 per annum
Arrow graphic

About the role

Overview

London, HA1 3JL
Full Time
£32,000 per annum
3 January 2025

Due to continued growth Cygnet have an exciting opportunity for an organised Office Manager to join our Team at Cygnet Hospital Harrow, in January 2025.

Cygnet Hospital Harrow provides a recovery focused service treating a wide range of mental health problems. We also offer specialist diagnostic, assessment and inpatient services for individuals with mental health needs and who also have a dual diagnosis of autism spectrum disorder.

The role:

To provide managerial and administrative support to the hospital by managing the day-to-day functions of the administrative services. Also to provide Line Management and supervision for admin roles including Reception, Medical Secretaries/ Ward Administrators and Accounts Administrator.

Main duties include:

  • Oversee the Administrators within the Hospital.
  • Deputise for the General Manager as required.
  • Step into cover administration roles as necessary.
  • Collate the On-call rota/s.
  • Monitor staff performance in accordance with Cygnet’s policies & procedures.
  • Prepare agenda for Head of Department meeting, attend and take minutes.
  • Develop/implement/review local and Cygnet’s procedures.
  • Ensure that there is adequate cover for periods of leave of the members of the administration department.
  • Assist in business development/ marketing activities.
  • Investigate performance and conduct issues according to company policy.
  • Responsible for overseeing stationary supplies.
  • An ability to minute complex meetings.
  • Ability to work on own initiative and to deadlines.
  • The post-holder will report to the General Manager, however some accountabilities will lie with the Hospital Manager and Clinical Manager. 
  • Use a range of software, including email, spreadsheets and databases.
  • Promote staff development & training.
  • Ensure meeting rooms and training room are setup according to conference requests.
  • Assist in the finance function of the Hospital.

Our ideal candidate will be: 

  • Flexible, organised, able to prioritise workloads, solve problems & make decisions
  • Calm under pressure & can work under your own initiative 
  • A strong written & verbal communicator with an eye for detail & excellent interpersonal skills
  • Highly proficient in the use of Excel, Word, Outlook, PowerPoint, Access, Windows & the internet

Why Cygnet? We’ll offer you…

  • An opening to undertake further learning with our excellent apprenticeship scheme
  • Expert supervision & support
  • Employee referral scheme
  • Free Health Cash plan
  • Enhanced maternity pay: 8 weeks full Pay, 18 weeks half Pay (Inclusive of SMP) followed by 13 weeks SMP.
  • 24 hours free GP support line
  • Free life assurance cover
  • Free eye tests
  • Car lease discounts
  • Discounted gym membership
  • Free mortgage broker and Insurance cover
  • Pension scheme
  • Employee NHS – discount savings & “Cycle to Work” scheme
  • Smart Health Toolkit- Providing you with Fitness Programmes, Nutrition consultation and Health checks

Ready to make a positive change? Please click on the ‘apply now’ link below or send your CV to LenaStreet@cygnethealth.co.uk

Due to limits on sponsorship allocations, we are not currently in a position to offer sponsorship to new candidates for these roles, this remains under review.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Benefits & Rewards

Group pension icon

Group Pension

We’ll look after you beyond Cygnet by helping you save for your future with a pension scheme. Cygnet provides a monthly contribution into your pot for every month you actively pay in.

Gym membership benefit icon

Discounted Gym Membership

Cygnet encourages the culture of wellbeing and improving work-life balance and as a result, we are offering Gym discounts. The discounts are across more than 3,000 gyms across the UK. Ranging from the big chains to the small independents – your nearest gym in the scheme won’t be far away!

maternity icon

Enhanced Maternity

In addition to statutory pay, Cygnet provides enhanced maternity pay.

Employee referral icon

Employee Referral Scheme

Do you know other people who would be well suited to working at Cygnet in a Nurse, Doctor, Occupational Therapist, Psychologist or Care & Support Worker role?

Recommend them for potential cash rewards!

Plan your commute

Cygnet Hospital Harrow

London
London & South East
HA1 3JL
Stories from our staff
Quote marks
Tortoise
Cygnet have been amazing with the supervision and support from my manager. They helped me identify my skill set to work on my strengths and weaknesses.
study
Cygnet recognised my study achievements at the Staff Achievement Awards where I was a finalist for learner of the year
develop
At Cygnet I have been able to develop and grow while learning new skills

88% of staff enjoy working for Cygnet

At Cygnet, you’ll work in incredible, inspiring teams and enjoy satisfying careers with plenty of opportunities to grow

enjoy
Arrow graphic

90% of staff said access to training has helped them in their role

No matter what your role is, we invest in your learning and development to help you achieve your career aspirations.

Arrow graphic

Colleague to colleague endorsements

Support endorsement icon

Scott Gledhill

scottgledhill@cygnethealth.co.uk
Recognised for
Support
Recognised by

Scott has been at Outwood for over 5 years ,He is amazing at really stepping in when we need extra support . He is great all round , He cooks Great meals , He is a driver and always willing to make sure that the residents get out and about . He is so hard working and so resilient. WE APPRECIATE YOU SCOTT !!!

Hard Work endorsement icon

Hannah Davis-Chapman

Senior
Recognised for
Hard Work
Recognised by

Hannah has recently returned from maternity leave and slipped her heels off and stepped back into her work boots. she has been sorting out her affairs, leading the team and helping the team grow. she is very supportive to her colleagues and the activity coordinator. she works so hard that her boot will start to wear so a trip to the cobblers it is.

Hard Work endorsement icon

Shelagh Buchan

Support Worker
Recognised for
Hard Work
Recognised by

Shelagh stepped in to help out in our kitchen this weekend due to chef sickness. Two takeaway’s had been arranged for having over the weekend but Shelagh worked hard in the kitchen to make up a lovely chicken curry for all our residents which they thoroughly enjoyed and much preferred over a takeaway!

Passion endorsement icon

Lucy Bryan

Team Leader
Recognised for
Passion
Recognised by

Lucy recently took a service user on their 1st ever holiday, they planned the holiday and did lots of activities while away for 4 days. The resident was pushed out his comfort zone and was extremely anxious while away, but Lucy eased his anxieties and gave lots of positive encouragement and reassurance. The resident came back and said “Thank you “

Positivity endorsement icon

Sophie Law

Support Worker
Recognised for
Positivity
Recognised by

Sophie’s constant positivity is unwavering. Everywhere she goes, she is positive throughout. This has particularly stood out with her support of a resident we currently have in hospital, Sophie’s positivity enable her to encourage this lady to complete personal care after days of refusal in hospital and visit Norcott for a party. Well done Sophie.

Passion endorsement icon

David Lawson-Jack

Support Worker
Recognised for
Passion
Recognised by

Kola, Iffy, Ife, Idris, Nathan, Angel,David and Tayo planned a Nigerian Independence Day at Gotts Park during Black history month. This was celebrated by staff and residents at local services, they did a presentation on the history, culture, language on Nigeria. Food was served from Nigeria and there was music and dance, which was great fun.

Passion endorsement icon

Ashwinth Jagannathan

CQUINS and Governance Administrator
Recognised for
Passion
Recognised by

For South Asian Heritage Month (SAHM) we were looking for volunteers to organise internal events – Ash stepped forward and put so much time and effort into setting up weekly events for both staff and service users to educate about, and celebrate, SAHM. These events were widely praised by staff and SUs, with requests for more just like it! Thankyou!

Support endorsement icon

Penny Robbinson

Manager
Recognised for
Support
Recognised by

Recently I have been going through a difficult time dealing with bereavement & looking after my partner who has an on-going medical condition that requires treatment. Throughout this I have been supported by Penny, she is always there to listen,provides an empathetic ear & shows genuine concern. The care and support that was provided is second to none.

Passion endorsement icon

Gemma Meakin

Activity Co-Ordinator
Recognised for
Passion
Recognised by

Gemma recently took a service user on their 1st ever holiday, they planned the holiday and did lots of activities while away for 4 days. The resident was pushed out his comfort zone and was extremely anxious while away, but Gemma eased his anxieties and gave lots of positive encouragement  and reassurance. The resident came back and said “Thank you “

Passion endorsement icon

Kirsty Massey

Assistant SENCo
Recognised for
Passion
Recognised by

Kirsty is passionate about hunting down education information for each young person, and using her detective skills to track and trace EHCP documents, so ensuring that teaching staff have access to all relevant learning needs information as early as possible in the young persons admission, and can be appropriately supported in class.

Click here to apply for a life changing career

Arrow graphic
Speculative candidates or CVs sent to Cygnet by recruitment agencies/headhunters will be treated as a “free of charge” gesture. For further clarification, email recruitment@cygnethealth.co.uk
Life changing careers.
Disability Confident employer
Age Friendly employer
Armed forces Covenant.
Tent UK
Generation UK
Triangle of Care
Find us on Glassdoor.