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Mental Health Support Worker

London, E6 6ZB
£13.55 per hour rising to £13.80 after probation
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About the role

Overview

London, E6 6ZB
Full Time
£13.55 per hour rising to £13.80 after probation
7 November 2024

Cygnet have been providing a national network of high quality specialist mental health services for more than 30 years.

We are recruiting full time Support workers for Cygnet Hospital Beckton which offers a range of secure mental health services for women across four specialist wards.

As an active member of our dynamic team, you’ll provide support for our nursing staff including the admission, assessment, implementation and discharge of inpatients, with a focus on dignity and safety at all times.

We are ideally looking for people with previous inpatient mental health experience in a challenging and/or an acute setting. You will receive full training and Induction into the role and work on average 38.5hrs per week covering 11 hour shifts on a rota basis and must be able to cover a mixture of day (7.30-20.00) and night (19.30 – 08.00) shifts.

A career at Cygnet comes with excellent benefits. Whether it’s saving you money on the high street with healthcare, holidays & leisure or securing your future with professional development and a pension, we support you to be happy both in & out of work.

Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others – every day.

In this role you’ll:

  • Work as part of the Multi-Disciplinary Team to support implementation of the treatments and therapy as per the service users’ care plans.
  • Compliment and provide support to the qualified nurses.
  • Undertake safe observations of patients sometimes on a 1:1 basis or with other staff.
  • Meet the physical and emotional needs of the service users in a caring and empathic manner.
  • Play an active role in maintaining physical and mental wellbeing by providing and supporting individual or group work.
  • Maintain a safe, clean and enjoyable environment to live and work in.
  • Work within Safeguarding guidelines
  • Undertake training in de-escalation and PMVA techniques to support patients with potentially violent or aggressive behaviours towards themselves or others.

We're looking for people who have:

  • Previous inpatient mental health experience in a challenging and/or an acute setting
  • Excellent communication skills and the ability to be a good team player
  • The sensitivity and energy required to provide a trusting, stimulating and varied lifestyle for the patients
  • A genuine desire to make a real difference in people’s lives
  • A strong, flexible mental aptitude and an ability to cope with the physical demands of the role
  • NVQ level 2 in a relevant care setting is preferable but not essential

In return, you’ll receive a competitive salary and a range of benefits including:

  • Full training and Induction
  • Regular coaching and support
  • Employee Discount Scheme
  • 2 Days extra annual leave for your birthday and anniversary date
  • Company pension scheme
  • Company paid Life Assurance scheme
  • Smart Health Toolkit- Providing you with Fitness Programmes, Nutrition consultation and Health checks
  • Free private Health Plan
  • Subsidised meals on duty
  • For further details on all our benefits, please visit https://cygnetjobs.co.uk/benefits/ 

Please note: successful candidates will be required to undergo an enhanced DBS check.

Benefits & Rewards

NHS Staff Discounts

Cygnet provides its staff with NHS discounts across a range of high street retailers. The discounts can be redeemed by showing your Cygnet ID badge. You can also get further discounts by registering your details with Health Service Discounts and Blue Light Card.

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On-site Benefits

Cygnet provides free meals and free on-site parking for employees at work.

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Cycle To Work Scheme

Cygnet will give you exclusive access to a range of benefits with our Cycle To Work scheme.

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Enhanced Maternity

In addition to statutory pay, Cygnet provides enhanced maternity pay.

Plan your commute

Cygnet Hospital Beckton

London
London & South East
E6 6ZB
Stories from our staff
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It's an absolute joy to work with the service users and to make a difference in their lives
The best part of my job is knowing that I can change somebody's life and make them feel happy
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We’re looking for naturally caring and compassionate people – so you can join one of our Care & Support teams without any previous experience on your CV

88% of staff enjoy working for Cygnet

At Cygnet, you’ll work in incredible, inspiring teams and enjoy satisfying careers with plenty of opportunities to grow

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90% of staff said access to training has helped them in their role

No matter what your role is, we invest in your learning and development to help you achieve your career aspirations.

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Colleague to colleague endorsements

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Haley Hanson

Therapy Co-coordinator/ Support Worker
Recognised for
Passion
Recognised by

Haley has recently joined the therapy team from support worker. Haley is very passion about her job. Patients here at aspen clinic requested therapy animals for a long time. Haley organised a donation day and raised money for us to have quails. She put forward the idea which was approved. Now we have our very own quails! Haley goes above and beyond

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Maria Iqbal

Team Leader
Recognised for
Comfort
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Maria provided great comfort for one of our residents who really struggles having a blood test. She managed on 2 occasions to successfully support nursing staff to get very important blood tests completed for this resident. Thank you for your hard work comforting this resident Maria.

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Priyanka Bakshi

Counselling Psychologist
Recognised for
Hard Work
Recognised by

Priyanka deserves to be rewarded for her hard work developing a functional analysis for a complex young person. Her work is helping our team to develop a formulation to understand the young person and support them in the best way. Priyanka has dedicated a lot of her time to this and we are very lucky to have her as a part of our team.

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Leanne Tonks

Nurse
Recognised for
Growth
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Leanne is someone who started at Cygnet in Domestic Services and has worked from this position to support, a nursing associate, and completed her nurse training with Cygnet. She is now employed on the same ward where she started and she is excelling in the role. She is confident and competent and she has a can do attitude and gets tasks completed.

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Kristina Robinson

Cleaner
Recognised for
Hard Work
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Kristina goes above and beyond every single day at work, she is incredible at supporting the residents and having the ‘on the spot’ tools and knowledge to diffuse situations and inspire residents to change their mindset. She is great at helping residents to express themselves and to be as independent as possible. She is an asset to the team.

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Felly Loota-Ebola

Support Worker
Recognised for
Hard Work
Recognised by

Felly has established an incredibly strong relationship with a resident who shows particularly challenging behaviours. Felly worked consistently with this resident whilst he was in the hospital, never once complaining and allowing for this time to be alot easier for the resident as he had someone there that he likes and trusts to help him.

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Khumbalani Moyo

Support Worker
Recognised for
Comfort
Recognised by

Khumbalani recently supported a resident to hospital who hasn’t successfully attended a hospital appointment for many years. Through his comforting techniques and communication he managed to safely and calmly support this gentleman to carry out a successful appointment. Well done Khumbalani thank you for your comforting support.

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Andrew Chikaura

Support Worker
Recognised for
Empathy
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Andrew ensured that a service user who had in the past refused to visit family was taken there, despite this was late in the day Andrew took him to see his family, that brief moment made a lot of difference in the life of the family. The family who where gathered with other extended members where very grateful.

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Juan Mass

Speciality Dr
Recognised for
Hard Work
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Dr Mass has been dedicated to working with and supporting patients with their physical health. Recently, 81% of the patients at Sherwood House have consented to engage with blood tests. This is a huge increase in comparison to previous months and a direct reflection of Dr Mass hard work and dedication.

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Ajibola Peters

Digital Media Technical Instructor
Recognised for
Flexibility
Recognised by

We were recently filming a Music 2 Empower video with a patient at Cygnet Bury Hudson and Ajibola came in on his day off to support both the patient and us with the filming. Giving up his free time to do this shows how much it means to Ajibola to showcase the achievements of service users and demonstrates not just flexibility but Passion & Support.

Click here to apply for a life changing career

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Speculative candidates or CVs sent to Cygnet by recruitment agencies/headhunters will be treated as a “free of charge” gesture. For further clarification, email recruitment@cygnethealth.co.uk
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