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Mental Health Support Worker

London, E6 6ZB
£13.55 per hour rising to £13.80 after probation
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About the role

Overview

London, E6 6ZB
Full Time
£13.55 per hour rising to £13.80 after probation
31 January 2025

Cygnet have been providing a national network of high quality specialist mental health services for more than 30 years.

We are recruiting full time Mentl Health Support Workers for Cygnet Hospital Beckton which offers a range of secure mental health services for women across four specialist wards.

As an active member of our dynamic team, you’ll provide support for our nursing staff including the admission, assessment, implementation and discharge of inpatients, with a focus on dignity and safety at all times.

We are ideally looking for people with previous inpatient mental health experience in a challenging and/or an acute setting. You will receive full training and Induction into the role and work on average 38.5hrs per week covering 11 hour shifts on a rota basis and must be able to cover a mixture of day (7.30-20.00) and night (19.30 – 08.00) shifts.

A career at Cygnet comes with excellent benefits. Whether it’s saving you money on the high street with healthcare, holidays & leisure or securing your future with professional development and a pension, we support you to be happy both in & out of work.

Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others – every day.

Please note: We do not offer Sponsorship for this role

In this role you’ll:

  • Work as part of the Multi-Disciplinary Team to support implementation of the treatments and therapy as per the service users’ care plans.
  • Compliment and provide support to the qualified nurses.
  • Undertake safe observations of patients sometimes on a 1:1 basis or with other staff.
  • Meet the physical and emotional needs of the service users in a caring and empathic manner.
  • Play an active role in maintaining physical and mental wellbeing by providing and supporting individual or group work.
  • Maintain a safe, clean and enjoyable environment to live and work in.
  • Work within Safeguarding guidelines
  • Undertake training in de-escalation and PMVA techniques to support patients with potentially violent or aggressive behaviours towards themselves or others.

We're looking for people who have:

  • Previous inpatient mental health experience in a challenging and/or an acute setting
  • Excellent communication skills and the ability to be a good team player
  • The sensitivity and energy required to provide a trusting, stimulating and varied lifestyle for the patients
  • A genuine desire to make a real difference in people’s lives
  • A strong, flexible mental aptitude and an ability to cope with the physical demands of the role
  • NVQ level 2 in a relevant care setting is preferable but not essential

In return, you’ll receive a competitive salary and a range of benefits including:

  • Full training and Induction
  • Regular coaching and support
  • Employee Discount Scheme
  • 2 Days extra annual leave for your birthday and anniversary date
  • Company pension scheme
  • Company paid Life Assurance scheme
  • Smart Health Toolkit- Providing you with Fitness Programmes, Nutrition consultation and Health checks
  • Free private Health Plan
  • Subsidised meals on duty
  • For further details on all our benefits, please visit https://cygnetjobs.co.uk/benefits/ 

Please note: successful candidates will be required to undergo an enhanced DBS check.

Benefits & Rewards

NHS Staff Discounts

Cygnet provides its staff with NHS discounts across a range of high street retailers. The discounts can be redeemed by showing your Cygnet ID badge. You can also get further discounts by registering your details with Health Service Discounts and Blue Light Card.

on site benefits icon

On-site Benefits

Cygnet provides free meals and free on-site parking for employees at work.

cycle to work icon

Cycle To Work Scheme

Cygnet will give you exclusive access to a range of benefits with our Cycle To Work scheme.

maternity icon

Enhanced Maternity

In addition to statutory pay, Cygnet provides enhanced maternity pay.

Plan your commute

Cygnet Hospital Beckton

London
London & South East
E6 6ZB
Stories from our staff
Quote marks
It's an absolute joy to work with the service users and to make a difference in their lives
The best part of my job is knowing that I can change somebody's life and make them feel happy
Social Care Animation
We’re looking for naturally caring and compassionate people – so you can join one of our Care & Support teams without any previous experience on your CV

88% of staff enjoy working for Cygnet

At Cygnet, you’ll work in incredible, inspiring teams and enjoy satisfying careers with plenty of opportunities to grow

enjoy
Arrow graphic

90% of staff said access to training has helped them in their role

No matter what your role is, we invest in your learning and development to help you achieve your career aspirations.

Arrow graphic

Colleague to colleague endorsements

Hard Work endorsement icon

Katie

Service Manager
Recognised for
Hard Work
Recognised by

Since arriving at Norcott House this year ,Katie has has made many positive changes to the service. One to mention was supporting & planning for a SU to start to positively re access the community again which had ceased since the pandemic and felt to be an impossible task. Katie’s can do attitudes is always upbeat, positive and inspiring .

Support endorsement icon

Salina

Support Worker
Recognised for
Support
Recognised by

As the administrator for site, I do not have keys & a panic alarm when I am on site. After a staff meeting, I randomly tested the team to check response time for an alert that would not normally show – the basement meeting room. Along with x2 others, Salina responded within 20 seconds of the alarm being pulled. Well done Salina, excellent support!

Support endorsement icon

Nita

Support Worker
Recognised for
Support
Recognised by

As the administrator for site, I do not have keys & a panic alarm when I am on site. After a staff meeting, I randomly tested the team to check response time for an alert that would not normally show – the basement meeting room. Along with x2 others, Nita responded within 20 seconds of the alarm being pulled. Well done Nita, excellent support!

Communication endorsement icon

Sai

Support worker
Recognised for
Communication
Recognised by

He is always great and enthusiastic with the patients. I overheard him asking the psychology team how best to communicate/start conversation’s with a patient. He’s always smiling and a great colleague to work alongside.

Passion endorsement icon

Deborah

Senior Support Worker
Recognised for
Passion
Recognised by

Deborah is a night senior that has just been advised to go on light duties due to her current state. However, Deborah goes above and beyond to be punctual on shift, attend to all duties assigned cheerfully and give adequate support to the residents and staff members. She has been an exceptional Night senior and passionate about her job.

Support endorsement icon

Sally

Senior Nurse
Recognised for
Support
Recognised by

Sally is an excellent senior nurse; she is supportive, fun, motivated. She supported a service user to attend the Personality Disorder Conference, London; she encourage the service user onto a train from Nottingham, to use the London underground, escalators, etc. Sally kept the service user calm and contained ready for the presentation. Well done!

Passion endorsement icon

James

Governance Coordinator
Recognised for
Passion
Recognised by

Having James as the Governance Coordinator at Cygnet Woking and Woking Lodge has streamlined our processes in ensuring the safety and quality of patient care. His hard work, meticulous attention to detail, and dedication to gathering crucial data and documentation spanning the Datix management and incident reporting is appreciated and admired.

Fun endorsement icon

Tony Carrol

Support Worker
Recognised for
Fun
Recognised by

Tony has gone above and beyond to support one of the patients at the Views. He researches into their interests and makes fun activities relating to her interests, he plans fun outings and promotes positive engagement. Tony makes this patient laugh! Tony is a pleasure on shift and is caring to all staff and patients!

Support endorsement icon

Ugochukwu

Support Worker
Recognised for
Support
Recognised by

We have a service user that can be very reluctant to engage with household tasks. I noticed that the recycling bins were overflowing. Ugo successfully prompted the service user to help us with emptying the bins and then assist us maintaining hygiene standards by pointing out which areas we needed to clean. I’ve never seen this SU do this Well done!

Support endorsement icon

Neil

Security Lead
Recognised for
Support
Recognised by

Today there was some confusion about the venue at its been my first time there in years. Neil Crilly spent 15+ minutes helping me to feel comfortable at Cygnet Woking. He made sure that I had everything I needed to feel safe even arranging keys for me and a second ID badge so I could follow Woking systems. Honestly one of the best greetings I’v had

Click here to apply for a life changing career

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Benefits & Rewards

NHS Staff Discounts

Cygnet provides its staff with NHS discounts across a range of high street retailers. The discounts can be redeemed by showing your Cygnet ID badge. You can also get further discounts by registering your details with Health Service Discounts and Blue Light Card.

on site benefits icon

On-site Benefits

Cygnet provides free meals and free on-site parking for employees at work.

cycle to work icon

Cycle To Work Scheme

Cygnet will give you exclusive access to a range of benefits with our Cycle To Work scheme.

maternity icon

Enhanced Maternity

In addition to statutory pay, Cygnet provides enhanced maternity pay.

Plan your commute

Cygnet Hospital Beckton

London
London & South East
E6 6ZB
Stories from our staff
Quote marks
It's an absolute joy to work with the service users and to make a difference in their lives
The best part of my job is knowing that I can change somebody's life and make them feel happy
Social Care Animation
We’re looking for naturally caring and compassionate people – so you can join one of our Care & Support teams without any previous experience on your CV

88% of staff enjoy working for Cygnet

At Cygnet, you’ll work in incredible, inspiring teams and enjoy satisfying careers with plenty of opportunities to grow

enjoy
Arrow graphic

90% of staff said access to training has helped them in their role

No matter what your role is, we invest in your learning and development to help you achieve your career aspirations.

Arrow graphic

Colleague to colleague endorsements

Hard Work endorsement icon

Katie

Service Manager
Recognised for
Hard Work
Recognised by

Since arriving at Norcott House this year ,Katie has has made many positive changes to the service. One to mention was supporting & planning for a SU to start to positively re access the community again which had ceased since the pandemic and felt to be an impossible task. Katie’s can do attitudes is always upbeat, positive and inspiring .

Support endorsement icon

Salina

Support Worker
Recognised for
Support
Recognised by

As the administrator for site, I do not have keys & a panic alarm when I am on site. After a staff meeting, I randomly tested the team to check response time for an alert that would not normally show – the basement meeting room. Along with x2 others, Salina responded within 20 seconds of the alarm being pulled. Well done Salina, excellent support!

Support endorsement icon

Nita

Support Worker
Recognised for
Support
Recognised by

As the administrator for site, I do not have keys & a panic alarm when I am on site. After a staff meeting, I randomly tested the team to check response time for an alert that would not normally show – the basement meeting room. Along with x2 others, Nita responded within 20 seconds of the alarm being pulled. Well done Nita, excellent support!

Communication endorsement icon

Sai

Support worker
Recognised for
Communication
Recognised by

He is always great and enthusiastic with the patients. I overheard him asking the psychology team how best to communicate/start conversation’s with a patient. He’s always smiling and a great colleague to work alongside.

Passion endorsement icon

Deborah

Senior Support Worker
Recognised for
Passion
Recognised by

Deborah is a night senior that has just been advised to go on light duties due to her current state. However, Deborah goes above and beyond to be punctual on shift, attend to all duties assigned cheerfully and give adequate support to the residents and staff members. She has been an exceptional Night senior and passionate about her job.

Support endorsement icon

Sally

Senior Nurse
Recognised for
Support
Recognised by

Sally is an excellent senior nurse; she is supportive, fun, motivated. She supported a service user to attend the Personality Disorder Conference, London; she encourage the service user onto a train from Nottingham, to use the London underground, escalators, etc. Sally kept the service user calm and contained ready for the presentation. Well done!

Passion endorsement icon

James

Governance Coordinator
Recognised for
Passion
Recognised by

Having James as the Governance Coordinator at Cygnet Woking and Woking Lodge has streamlined our processes in ensuring the safety and quality of patient care. His hard work, meticulous attention to detail, and dedication to gathering crucial data and documentation spanning the Datix management and incident reporting is appreciated and admired.

Fun endorsement icon

Tony Carrol

Support Worker
Recognised for
Fun
Recognised by

Tony has gone above and beyond to support one of the patients at the Views. He researches into their interests and makes fun activities relating to her interests, he plans fun outings and promotes positive engagement. Tony makes this patient laugh! Tony is a pleasure on shift and is caring to all staff and patients!

Support endorsement icon

Ugochukwu

Support Worker
Recognised for
Support
Recognised by

We have a service user that can be very reluctant to engage with household tasks. I noticed that the recycling bins were overflowing. Ugo successfully prompted the service user to help us with emptying the bins and then assist us maintaining hygiene standards by pointing out which areas we needed to clean. I’ve never seen this SU do this Well done!

Support endorsement icon

Neil

Security Lead
Recognised for
Support
Recognised by

Today there was some confusion about the venue at its been my first time there in years. Neil Crilly spent 15+ minutes helping me to feel comfortable at Cygnet Woking. He made sure that I had everything I needed to feel safe even arranging keys for me and a second ID badge so I could follow Woking systems. Honestly one of the best greetings I’v had

Click here to apply for a life changing career

Arrow graphic
Speculative candidates or CVs sent to Cygnet by recruitment agencies/headhunters will be treated as a “free of charge” gesture. For further clarification, email recruitment@cygnethealth.co.uk
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