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Mental Health Support Worker

London, E6 6ZB
£13.55 per hour rising to £13.80 after probation
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This vacancy has expired.

About the role

Overview

London, E6 6ZB
Full Time
£13.55 per hour rising to £13.80 after probation
31 January 2025

Cygnet have been providing a national network of high quality specialist mental health services for more than 30 years.

We are recruiting full time Mentl Health Support Workers for Cygnet Hospital Beckton which offers a range of secure mental health services for women across four specialist wards.

As an active member of our dynamic team, you’ll provide support for our nursing staff including the admission, assessment, implementation and discharge of inpatients, with a focus on dignity and safety at all times.

We are ideally looking for people with previous inpatient mental health experience in a challenging and/or an acute setting. You will receive full training and Induction into the role and work on average 38.5hrs per week covering 11 hour shifts on a rota basis and must be able to cover a mixture of day (7.30-20.00) and night (19.30 – 08.00) shifts.

A career at Cygnet comes with excellent benefits. Whether it’s saving you money on the high street with healthcare, holidays & leisure or securing your future with professional development and a pension, we support you to be happy both in & out of work.

Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others – every day.

Please note: We do not offer Sponsorship for this role

In this role you’ll:

  • Work as part of the Multi-Disciplinary Team to support implementation of the treatments and therapy as per the service users’ care plans.
  • Compliment and provide support to the qualified nurses.
  • Undertake safe observations of patients sometimes on a 1:1 basis or with other staff.
  • Meet the physical and emotional needs of the service users in a caring and empathic manner.
  • Play an active role in maintaining physical and mental wellbeing by providing and supporting individual or group work.
  • Maintain a safe, clean and enjoyable environment to live and work in.
  • Work within Safeguarding guidelines
  • Undertake training in de-escalation and PMVA techniques to support patients with potentially violent or aggressive behaviours towards themselves or others.

We're looking for people who have:

  • Previous inpatient mental health experience in a challenging and/or an acute setting
  • Excellent communication skills and the ability to be a good team player
  • The sensitivity and energy required to provide a trusting, stimulating and varied lifestyle for the patients
  • A genuine desire to make a real difference in people’s lives
  • A strong, flexible mental aptitude and an ability to cope with the physical demands of the role
  • NVQ level 2 in a relevant care setting is preferable but not essential

In return, you’ll receive a competitive salary and a range of benefits including:

  • Full training and Induction
  • Regular coaching and support
  • Employee Discount Scheme
  • 2 Days extra annual leave for your birthday and anniversary date
  • Company pension scheme
  • Company paid Life Assurance scheme
  • Smart Health Toolkit- Providing you with Fitness Programmes, Nutrition consultation and Health checks
  • Free private Health Plan
  • Subsidised meals on duty
  • For further details on all our benefits, please visit https://cygnetjobs.co.uk/benefits/ 

Please note: successful candidates will be required to undergo an enhanced DBS check.

Benefits & Rewards

NHS Staff Discounts

Cygnet provides its staff with NHS discounts across a range of high street retailers. The discounts can be redeemed by showing your Cygnet ID badge. You can also get further discounts by registering your details with Health Service Discounts and Blue Light Card.

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On-site Benefits

Cygnet provides free meals and free on-site parking for employees at work.

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Cycle To Work Scheme

Cygnet will give you exclusive access to a range of benefits with our Cycle To Work scheme.

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Enhanced Maternity

In addition to statutory pay, Cygnet provides enhanced maternity pay.

Plan your commute

Cygnet Hospital Beckton

London
London & South East
E6 6ZB
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Our application process

Application Submission
01
Step 1

Application Submission

Your application is received and reviewed by our recruitment team.
Automated Confirmation
02
Step 2

Automated Confirmation

You’ll receive an automated email confirming receipt of your application.
Application Review
03
Step 3

Application Review

We carefully review applications, considering factors like visa status, location, and experience.
Initial Screening
04
Step 4

Initial Screening

If your application is suitable, you’ll be contacted by the recruiter to arrange a telephone screening call.
Interview
05
Step 5

Interview

If you meet the screening criteria, you’ll be invited for an interview, which normally takes place in person at the site you’re applying to.
Feedback and Offer
06
Step 6

Feedback and Offer

Following the interview, you’ll receive feedback, and if successful, a verbal job offer that will be followed up with a written job offer and onboarding information.

Support for Your Job Application

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Stories from our staff
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It's an absolute joy to work with the service users and to make a difference in their lives
The best part of my job is knowing that I can change somebody's life and make them feel happy
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We’re looking for naturally caring and compassionate people – so you can join one of our Care & Support teams without any previous experience on your CV

88% of staff enjoy working for Cygnet

At Cygnet, you’ll work in incredible, inspiring teams and enjoy satisfying careers with plenty of opportunities to grow

enjoy
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90% of staff said access to training has helped them in their role

No matter what your role is, we invest in your learning and development to help you achieve your career aspirations.

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Colleague to colleague endorsements

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Martin

Activity Coordinator
Recognised for
Passion

Martin has been with Cygnet over 5 years and shines in his AC role. He supports patients with care, handled a traumatic event with calm professionalism, and brings joy through initiatives like the Lego club. His emotional intelligence, teamwork, and quiet confidence make a real impact. Thank you, Martin—you’re a star!

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Amarachi

Support Worker
Recognised for
Support

Amarachi calmly and confidently supported a distressed individual, ensuring safety for all despite not being their allocated staff. He stepped in for the day, showing deep empathy and care. His dedication and support were greatly appreciated by both the individual and the team. Amarachi’s compassion truly made a difference.

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Chloe

Forensic Psychologist
Recognised for
Support

Chloe has stepped up into a senior role with grace, supporting the psychology team beyond expectations. Despite a heavier workload, she continues to share her knowledge generously and uplift those around her. We’re lucky to have her—thank you, Chloe, for your dedication and leadership!

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Eve

Support Worker
Recognised for
Passion

Eve passionately motivates residents to engage in community activities like day trips, swimming, and meals out. She plans with staff and encourages daily involvement, boosting residents’ mood and confidence. Her support helps residents feel empowered and return from outings feeling positive and fulfilled.

Hard Work endorsement icon

Georgia

Activity Coordinator
Recognised for
Hard Work

Thank you for your thoughtful email and for sharing such helpful insights on the activity planners at Nightingale. It was a pleasure meeting you—your passion and dedication to creating meaningful experiences for young adults with disabilities truly shine. Your hard work is seen, valued, and appreciated. You’re making a real impact!

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Joy

Team Leader
Recognised for
Support

Joy showed incredible strength and compassion during a resident’s crisis, staying extra hours and using therapeutic care to ensure comfort. Despite the trauma, she remained steady and supportive. Thanks to her dedication, the resident has fully recovered. Joy truly exemplifies what it means to be a support worker.

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Tobi

Support Worker
Recognised for
Fun

Tobi brought joy to residents by organizing a vibrant African Themed Day at Beckly, filled with music, food, decorations, and laughter. Her creativity, care, and dedication made the event unforgettable. Thanks to her passion, the home came alive—her efforts truly deserve recognition.

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Panka

Assistant Psychologist
Recognised for
Resilince

Panka receives high praise for her compassion, impactful sessions, and flexibility. She’s described as the best therapist by a service user and is a true team player, balancing psychology service promotion with wider hospital support. Her dedication shone during the transition to a new psychologist—thank you, Panka!

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Julie

Support Worker
Recognised for
Hard Work

Julie goes above and beyond, taking initiative to support residents’ health and wellbeing. She acted swiftly to address weight concerns and reintroduced meaningful activities, helping a resident visit the supermarket for arts and crafts—her first since Covid. We’re proud to have Julie on our team. Thank you for your dedication!

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Danielle

Senior Nurse HC
Recognised for
Resilince

Danielle has stepped up as senior nurse, supporting the unit in the Clinical Manager’s absence. Despite a busy schedule, she always makes time for staff and patients, staying calm and composed through challenges. Her resilience and soothing presence uplift everyone—her dedication truly stands out!

Click here to apply for a life changing career

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Speculative candidates or CVs sent to Cygnet by recruitment agencies/headhunters will be treated as a “free of charge” gesture. For further clarification, email recruitment@cygnethealth.co.uk
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