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Maintenance Assistant

Cygnet Victoria House, DL1 2LN
12.75 GBP Hourly
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About the role

Overview

Cygnet Victoria House, DL1 2LN
Full Time
12.75 GBP Hourly
8 January 2026

Helping others improve and turn their lives around – there’s no better feeling. It’s what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

We are looking for a skilled Maintenance Assistant with a passion for making a difference to others.

 

You’ll be working 37.5 hours a week (Monday – Friday from 9am – 5pm) at Cygnet Victoria House, helping provide a safe and healthy environment for the people in our care. 

Cygnet Victoria House is a 26 bed mental health inpatient service for men. The service, split across two wards, provides a safe and stabilising environment for men who are experiencing an acute episode of mental illness and require an emergency admission.

The ethos of our service is about assessing and treating service users in the least restrictive environment and planning for discharge in a robust and timely fashion. With a focus on stabilisation, we will support service users to manage their mental health, reinforce daily living skills and prepare for independent life back in the community.

Your Day-to-Day…
• Effectively manage the performance of the external contractors providing hard and soft facilities management services (Including Planned preventative maintenance, small works & capital projects, security, pest control, grounds and garden maintenance, window cleaning, waste management) to Victoria House.
• To support the Hospital Manager with collation of information for all statutory returns such as Controls assurance standards and H&S risk assessment audits.
• Prepare briefs, specification of works, environmental reports and local operational manuals to ensure adequate training for stakeholders in the operation of the building.
• Ensure compliance with the Company’s legal duties under Construction & Design Management Act 1994, Fire precautions Act, Health and Safety at work act, RIDDOR, COSHH, Water regulations, Workplaces (health and safety and welfare) regulations 1992, Control of asbestos regulations, Electricity at work, Lifts and other
• The post holder will support the Hospital manager in his/ her role as lead Emergency planning liaison officer in the development and co-ordination of all aspects of major incident and emergency planning for the Hospital. The post holder will also facilitate and support the Company’s response to major incidents and emergencies.
• Ensure that the facilities function is managed within agreed delegated budgets, ensuring efficient and effective systems and procedures to enable close monitoring.

You are…
• Experienced in the management of Facilities and services
• Willing to travel & hold a full valid driving licence
• Able to communicate at all levels & record detailed, accurate maintenance information
• Experienced in the management of teams.

Why Cygnet? We’ll offer you…

Starting £12.75 per/hr while on probation, £13.00 per/hr post 18 months.
• Strong career progression opportunities
• Expert supervision & support
• Pension scheme
• “Cycle to work” scheme & employee discount saving

Please note: successful candidates will be required to undergo an enhanced DBS check.

What next?

If you care about making a difference – we want to talk to you.

Click the button to apply

Benefits & Rewards

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Group Pension

We’ll look after you beyond Cygnet by helping you save for your future with a pension scheme. Cygnet provides a monthly contribution into your pot for every month you actively pay in.

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Discounted Gym Membership

Cygnet encourages the culture of wellbeing and improving work-life balance and as a result, we are offering Gym discounts. The discounts are across more than 3,000 gyms across the UK. Ranging from the big chains to the small independents – your nearest gym in the scheme won’t be far away!

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Enhanced Maternity

In addition to statutory pay, Cygnet provides enhanced maternity pay.

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Employee Referral Scheme

Do you know other people who would be well suited to working at Cygnet in a Nurse, Doctor, Occupational Therapist, Psychologist or Care & Support Worker role?

Recommend them for potential cash rewards!

Plan your commute

Cygnet Victoria House

Cygnet Victoria House
Durham
DL1 2LN
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Our application process

Application Submission
01
Step 1

Application Submission

Your application is received and reviewed by our recruitment team.
Automated Confirmation
02
Step 2

Automated Confirmation

You’ll receive an automated email confirming receipt of your application.
Application Review
03
Step 3

Application Review

We carefully review applications, considering factors like visa status, location, and experience.
Initial Screening
04
Step 4

Initial Screening

If your application is suitable, you’ll be contacted by the recruiter to arrange a telephone screening call.
Interview
05
Step 5

Interview

If you meet the screening criteria, you’ll be invited for an interview, which normally takes place in person at the site you’re applying to.
Feedback and Offer
06
Step 6

Feedback and Offer

Following the interview, you’ll receive feedback, and if successful, a verbal job offer that will be followed up with a written job offer and onboarding information.

Support for Your Job Application

From refining your CV to preparing for your interview, our free career resources give you the tools and advice you need to feel confident at every stage.
Stories from our staff
Quote marks
Cygnet colleagues providing Support
Cygnet have been amazing with the supervision and support from my manager. They helped me identify my skill set to work on my strengths and weaknesses.
Cygnet recognition
Cygnet recognised my study achievements at the Staff Achievement Awards where I was a finalist for learner of the year
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At Cygnet I have been able to develop and grow while learning new skills

88% of staff enjoy working for Cygnet

At Cygnet, you’ll work in incredible, inspiring teams and enjoy satisfying careers with plenty of opportunities to grow

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90% of staff said access to training has helped them in their role

No matter what your role is, we invest in your learning and development to help you achieve your career aspirations.

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Colleague to colleague endorsements

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Martin

Activity Coordinator
Recognised for
Passion

Martin has been with Cygnet over 5 years and shines in his AC role. He supports patients with care, handled a traumatic event with calm professionalism, and brings joy through initiatives like the Lego club. His emotional intelligence, teamwork, and quiet confidence make a real impact. Thank you, Martin—you’re a star!

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Amarachi

Support Worker
Recognised for
Support

Amarachi calmly and confidently supported a distressed individual, ensuring safety for all despite not being their allocated staff. He stepped in for the day, showing deep empathy and care. His dedication and support were greatly appreciated by both the individual and the team. Amarachi’s compassion truly made a difference.

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Chloe

Forensic Psychologist
Recognised for
Support

Chloe has stepped up into a senior role with grace, supporting the psychology team beyond expectations. Despite a heavier workload, she continues to share her knowledge generously and uplift those around her. We’re lucky to have her—thank you, Chloe, for your dedication and leadership!

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Eve

Support Worker
Recognised for
Passion

Eve passionately motivates residents to engage in community activities like day trips, swimming, and meals out. She plans with staff and encourages daily involvement, boosting residents’ mood and confidence. Her support helps residents feel empowered and return from outings feeling positive and fulfilled.

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Georgia

Activity Coordinator
Recognised for
Hard Work

Thank you for your thoughtful email and for sharing such helpful insights on the activity planners at Nightingale. It was a pleasure meeting you—your passion and dedication to creating meaningful experiences for young adults with disabilities truly shine. Your hard work is seen, valued, and appreciated. You’re making a real impact!

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Joy

Team Leader
Recognised for
Support

Joy showed incredible strength and compassion during a resident’s crisis, staying extra hours and using therapeutic care to ensure comfort. Despite the trauma, she remained steady and supportive. Thanks to her dedication, the resident has fully recovered. Joy truly exemplifies what it means to be a support worker.

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Tobi

Support Worker
Recognised for
Fun

Tobi brought joy to residents by organizing a vibrant African Themed Day at Beckly, filled with music, food, decorations, and laughter. Her creativity, care, and dedication made the event unforgettable. Thanks to her passion, the home came alive—her efforts truly deserve recognition.

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Panka

Assistant Psychologist
Recognised for
Resilience

Panka receives high praise for her compassion, impactful sessions, and flexibility. She’s described as the best therapist by a service user and is a true team player, balancing psychology service promotion with wider hospital support. Her dedication shone during the transition to a new psychologist—thank you, Panka!

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Julie

Support Worker
Recognised for
Hard Work

Julie goes above and beyond, taking initiative to support residents’ health and wellbeing. She acted swiftly to address weight concerns and reintroduced meaningful activities, helping a resident visit the supermarket for arts and crafts—her first since Covid. We’re proud to have Julie on our team. Thank you for your dedication!

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Danielle

Senior Nurse HC
Recognised for
Resilience

Danielle has stepped up as senior nurse, supporting the unit in the Clinical Manager’s absence. Despite a busy schedule, she always makes time for staff and patients, staying calm and composed through challenges. Her resilience and soothing presence uplift everyone—her dedication truly stands out!

Click here to apply for a life changing career

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Speculative candidates or CVs sent to Cygnet by recruitment agencies/headhunters will be treated as a “free of charge” gesture. For further clarification, email recruitment@cygnethealth.co.uk
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