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Catering Manager

Darlington, DL1 2LN
£14.24 per/hour
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About the role

Overview

Darlington, DL1 2LN
Full Time
£14.24 per/hour
5 June 2025

We are looking for an outstanding Catering Manager  who’s passionate about food and wants to make a difference. 

You’ll be working 38.5 hours a week at Victoria House, creating an excellent experience for the people in our care. 

Cygnet Victoria House is a 26 bed mental health inpatient service for men. The service, split across two wards, provides a safe and stabilising environment for men who are experiencing an acute episode of mental illness and require an emergency admission.

The ethos of our service is about assessing and treating service users in the least restrictive environment and planning for discharge in a robust and timely fashion. With a focus on stabilisation, we will support service users to manage their mental health, reinforce daily living skills and prepare for independent life back in the community.

At Cygnet, our perks go way beyond pension schemes and excellent professional development.

You’ll also enjoy shopping, travel and leisure discounts – as well as a range of healthcare and financial benefits – to support you to be happy both in and out of work.

With us, you’ll have the chance to progress your career in a vibrant, supportive culture tailored to help you thrive.

Apply now to enjoy excellent career prospects while being part of an organisation that cares about helping people.


Your day-to-day… 

To organise and control the efficient and economic production of quality food within the allowed budget, whilst ensuring high standards of cleanliness and hygiene are maintained

1. Promote and ensure the good reputation of the Hospital. To maintain and demonstrate a positive attitudes towards clients, their families, staff, visitors and others.
2. Liaise with the Hospital Manager when planning/costing menus in order to provide a balanced nutritious diet, making the best use of fresh foods, as available.
3. Prepare, cook and serve meals, hot and cold, as appropriate. Responsible for maintaining and managing the food budget.
4. Provide special diets where necessary as well as taking into account the preferences of individual Clients.
5. To support the development of the process, practices and delivery of Active Recovery Care and Recovery.
6. Be responsible for the washing up after meals and the overall cleaning of the kitchen and where appropriate the dining area.
7. Maintain an accurate record / list of food supplies, freezer temperatures requirements, etc. where requested / required.
8. Order stocks and check deliveries, as well as check and value stocks as required by the Hospital Manager.
9. Supervise and train Kitchen Staff in the use of all equipment and hygiene procedures.
10. Maintain and improve professional knowledge and competence.
11. Ensure statutory Health and Safety standards in the kitchen and dining areas.
12. Report immediately to the Hospital Manager any illness of an infectious nature or accident incurred by a Client, Colleague, self or another.
13. Notify the Hospital Manager as soon as possible of the inability to work, and also on return to work, from all periods of absence.                                                                                        14. Assist Hospital Manager when interviewing relevant Staff. 

15. Maintain complete confidentiality of all matters concerning the Hospital, Clients, Staff and related work.
16. Participate in agreed systems of appraisal and individual performance review with the role of employee or employer.
17. Participate in Staff and Client meetings and attend training sessions as required.
18. Understand and ensure the implementation of the Hospital’s Health and Safety Policy, Emergency and Fire Procedures.
19. Report any faulty appliances, damaged furniture or equipment and any potential hazard to the Hospital Manager.
20. Ensure the security of the Hospital is maintained at all times.
21. Adhere to all Group policies and procedures within the defined timescales, NCSC standards and guidelines, Department of Health guidelines and legislation, including the Mental Health Act and Code of Practice.
22. Undertake other duties, as required, by the Head of Care or the Hospital Manager.

SKILLS, KNOWLEDGE & QUALIFICATIONS
Required:

City & Guilds 706 – 1 & 2 (or equivalent)
Basic Food / Hygiene Certificate
Previous management / supervisory experience
Good communication skills
Team player / Own initiative

Desired:
Intermediate Food / Hygiene Certificate
Experience of working in a care environments
 

Why Cygnet? We’ll offer you…

  • Strong career progression opportunities 
  • Expert supervision & support
  • Pension scheme
  • “Cycle to work” scheme & employee discount saving

Successful candidates will be required to undergo an enhanced DBS check.

Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. In this role you’ll have the chance to make a real impact on patients, service users & their families.
 

Benefits & Rewards

NHS Staff Discounts

Cygnet provides its staff with NHS discounts across a range of high street retailers. The discounts can be redeemed by showing your Cygnet ID badge. You can also get further discounts by registering your details with Health Service Discounts and Blue Light Card.

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On-site Benefits

Cygnet provides free meals and free on-site parking for employees at work.

Cycle To Work Scheme

Cygnet will give you exclusive access to a range of benefits with our Cycle To Work scheme.

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Enhanced Maternity

In addition to statutory pay, Cygnet provides enhanced maternity pay.

Plan your commute

Victoria House

Darlington
North East
DL1 2LN
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Stories from our staff
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Cygnet's Chef Development Days are truly incredible.
Tortoise
Cygnet have been amazing with the supervision and support from my manager. They helped me identify my skill set to work on my strengths and weaknesses.

88% of staff enjoy working for Cygnet

At Cygnet, you’ll work in incredible, inspiring teams and enjoy satisfying careers with plenty of opportunities to grow

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90% of staff said access to training has helped them in their role

No matter what your role is, we invest in your learning and development to help you achieve your career aspirations.

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Colleague to colleague endorsements

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Beverley

Team Leader
Recognised for
Support
Recognised by

Langdale House have recently started transition work with an individual who will be moving into our home. Bev was happy to support Langdale by being involved in the transition and feeding back relevant information which has supported managers to build up a comprehensive care plan prior to admission to Langdale.

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Mercy

Night Support Worker
Recognised for
Support
Recognised by

Langdale House have recently started transition work with an individual who will be moving into our home. Mercy was happy to support Langdale by being involved in the transition and feeding back relevant information which has supported managers to build up a comprehensive care plan prior to admission to Langdale.

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Idris

Night Senior
Recognised for
Resilience
Recognised by

The work in service can sometimes go on forever at night, but not while Mr. Idris is working. He usually approaches each task with concentration and a sense of humour, and he never gives up until he ensures that it is finished. Mr. Idris frequently eases his coworkers with funny jokes and enjoys bringing them along. Weldone Mr Idris.

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Eziaku

Night Support Worker
Recognised for
Support
Recognised by

Langdale House have recently started transition work with an individual who will be moving into our home. Ezi was happy to support Langdale by being involved in the transition and feeding back relevant information which has supported managers to build up a comprehensive care plan prior to admission to Langdale.

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Steven

ATL
Recognised for
Support
Recognised by

Langdale House have recently started transition work with an individual who will be moving into our home. Steve was happy to support Langdale by being involved in the transition and feeding back relevant information which has supported managers to build up a comprehensive care plan prior to admission to Langdale.

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Victoria

ATL
Recognised for
Support
Recognised by

Langdale House have recently started transition work with an individual who will be moving into our home. Tori was happy to support Langdale by being involved in the transition and feeding back relevant information which has supported managers to build up a comprehensive care plan prior to admission to Langdale.

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Enite

Senior Support Worker
Recognised for
Hard Work
Recognised by

The Outwood Night Team- We have had shifts consistently available due to being unable to recruit to them for a variety of reasons. Over the last year this team have worked so hard to ensure that the shifts are covered, they work together to ensure consistency for the residents as well as to support each other. Their hard work has meant that we very rarely run short and we always can meet the needs of the residents. They are a great team and a great support to the effective running of the service.

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Robert

support worker
Recognised for
Support
Recognised by

Robert supported an individual to hospital following a significant head injury, he remained calm and ensured the individual received medical attention

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Pamela

support worker
Recognised for
Hard Work
Recognised by

Pam has gone above and beyond to support the service over the past 2 months. The service is currently dealing with a shortage of team leaders, during this time Pam has offered to support with shift leading & medication administration, this support has been invaluable to the service and has ensured the service is staffed safely, avoiding agency use

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Catherine

Nurse
Recognised for
Communication
Recognised by

Catherine is an exceptional nurse with outstanding clinical and, especially, communication skills. She clearly and compassionately explain complex medical information, fostering trust and easing anxiety in patients and families. Their strong communication also promotes a positive and collaborative work environment.

Click here to apply for a life changing career

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Speculative candidates or CVs sent to Cygnet by recruitment agencies/headhunters will be treated as a “free of charge” gesture. For further clarification, email recruitment@cygnethealth.co.uk
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