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Catering Manager

Darlington, DL1 2LN
£14.24 per/hour
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This vacancy has expired.

About the role

Overview

Darlington, DL1 2LN
Full Time
£14.24 per/hour
5 June 2025

We are looking for an outstanding Catering Manager  who’s passionate about food and wants to make a difference. 

You’ll be working 38.5 hours a week at Victoria House, creating an excellent experience for the people in our care. 

Cygnet Victoria House is a 26 bed mental health inpatient service for men. The service, split across two wards, provides a safe and stabilising environment for men who are experiencing an acute episode of mental illness and require an emergency admission.

The ethos of our service is about assessing and treating service users in the least restrictive environment and planning for discharge in a robust and timely fashion. With a focus on stabilisation, we will support service users to manage their mental health, reinforce daily living skills and prepare for independent life back in the community.

At Cygnet, our perks go way beyond pension schemes and excellent professional development.

You’ll also enjoy shopping, travel and leisure discounts – as well as a range of healthcare and financial benefits – to support you to be happy both in and out of work.

With us, you’ll have the chance to progress your career in a vibrant, supportive culture tailored to help you thrive.

Apply now to enjoy excellent career prospects while being part of an organisation that cares about helping people.


Your day-to-day… 

To organise and control the efficient and economic production of quality food within the allowed budget, whilst ensuring high standards of cleanliness and hygiene are maintained

1. Promote and ensure the good reputation of the Hospital. To maintain and demonstrate a positive attitudes towards clients, their families, staff, visitors and others.
2. Liaise with the Hospital Manager when planning/costing menus in order to provide a balanced nutritious diet, making the best use of fresh foods, as available.
3. Prepare, cook and serve meals, hot and cold, as appropriate. Responsible for maintaining and managing the food budget.
4. Provide special diets where necessary as well as taking into account the preferences of individual Clients.
5. To support the development of the process, practices and delivery of Active Recovery Care and Recovery.
6. Be responsible for the washing up after meals and the overall cleaning of the kitchen and where appropriate the dining area.
7. Maintain an accurate record / list of food supplies, freezer temperatures requirements, etc. where requested / required.
8. Order stocks and check deliveries, as well as check and value stocks as required by the Hospital Manager.
9. Supervise and train Kitchen Staff in the use of all equipment and hygiene procedures.
10. Maintain and improve professional knowledge and competence.
11. Ensure statutory Health and Safety standards in the kitchen and dining areas.
12. Report immediately to the Hospital Manager any illness of an infectious nature or accident incurred by a Client, Colleague, self or another.
13. Notify the Hospital Manager as soon as possible of the inability to work, and also on return to work, from all periods of absence.                                                                                        14. Assist Hospital Manager when interviewing relevant Staff. 

15. Maintain complete confidentiality of all matters concerning the Hospital, Clients, Staff and related work.
16. Participate in agreed systems of appraisal and individual performance review with the role of employee or employer.
17. Participate in Staff and Client meetings and attend training sessions as required.
18. Understand and ensure the implementation of the Hospital’s Health and Safety Policy, Emergency and Fire Procedures.
19. Report any faulty appliances, damaged furniture or equipment and any potential hazard to the Hospital Manager.
20. Ensure the security of the Hospital is maintained at all times.
21. Adhere to all Group policies and procedures within the defined timescales, NCSC standards and guidelines, Department of Health guidelines and legislation, including the Mental Health Act and Code of Practice.
22. Undertake other duties, as required, by the Head of Care or the Hospital Manager.

SKILLS, KNOWLEDGE & QUALIFICATIONS
Required:

City & Guilds 706 – 1 & 2 (or equivalent)
Basic Food / Hygiene Certificate
Previous management / supervisory experience
Good communication skills
Team player / Own initiative

Desired:
Intermediate Food / Hygiene Certificate
Experience of working in a care environments
 

Why Cygnet? We’ll offer you…

  • Strong career progression opportunities 
  • Expert supervision & support
  • Pension scheme
  • “Cycle to work” scheme & employee discount saving

Successful candidates will be required to undergo an enhanced DBS check.

Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. In this role you’ll have the chance to make a real impact on patients, service users & their families.
 

Benefits & Rewards

NHS Staff Discounts

Cygnet provides its staff with NHS discounts across a range of high street retailers. The discounts can be redeemed by showing your Cygnet ID badge. You can also get further discounts by registering your details with Health Service Discounts and Blue Light Card.

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On-site Benefits

Cygnet provides free meals and free on-site parking for employees at work.

Cycle To Work Scheme

Cygnet will give you exclusive access to a range of benefits with our Cycle To Work scheme.

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Enhanced Maternity

In addition to statutory pay, Cygnet provides enhanced maternity pay.

Plan your commute

Victoria House

Darlington
North East
DL1 2LN
Open in maps

Our application process

Application Submission
01
Step 1

Application Submission

Your application is received and reviewed by our recruitment team.
Automated Confirmation
02
Step 2

Automated Confirmation

You’ll receive an automated email confirming receipt of your application.
Application Review
03
Step 3

Application Review

We carefully review applications, considering factors like visa status, location, and experience.
Initial Screening
04
Step 4

Initial Screening

If your application is suitable, you’ll be contacted by the recruiter to arrange a telephone screening call.
Interview
05
Step 5

Interview

If you meet the screening criteria, you’ll be invited for an interview, which normally takes place in person at the site you’re applying to.
Feedback and Offer
06
Step 6

Feedback and Offer

Following the interview, you’ll receive feedback, and if successful, a verbal job offer that will be followed up with a written job offer and onboarding information.

Support for Your Job Application

From refining your CV to preparing for your interview, our free career resources give you the tools and advice you need to feel confident at every stage.
Stories from our staff
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Cygnet's Chef Development Days are truly incredible.
Tortoise
Cygnet have been amazing with the supervision and support from my manager. They helped me identify my skill set to work on my strengths and weaknesses.

88% of staff enjoy working for Cygnet

At Cygnet, you’ll work in incredible, inspiring teams and enjoy satisfying careers with plenty of opportunities to grow

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90% of staff said access to training has helped them in their role

No matter what your role is, we invest in your learning and development to help you achieve your career aspirations.

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Colleague to colleague endorsements

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Martin

Activity Coordinator
Recognised for
Passion

Martin has been with Cygnet over 5 years and shines in his AC role. He supports patients with care, handled a traumatic event with calm professionalism, and brings joy through initiatives like the Lego club. His emotional intelligence, teamwork, and quiet confidence make a real impact. Thank you, Martin—you’re a star!

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Amarachi

Support Worker
Recognised for
Support

Amarachi calmly and confidently supported a distressed individual, ensuring safety for all despite not being their allocated staff. He stepped in for the day, showing deep empathy and care. His dedication and support were greatly appreciated by both the individual and the team. Amarachi’s compassion truly made a difference.

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Chloe

Forensic Psychologist
Recognised for
Support

Chloe has stepped up into a senior role with grace, supporting the psychology team beyond expectations. Despite a heavier workload, she continues to share her knowledge generously and uplift those around her. We’re lucky to have her—thank you, Chloe, for your dedication and leadership!

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Eve

Support Worker
Recognised for
Passion

Eve passionately motivates residents to engage in community activities like day trips, swimming, and meals out. She plans with staff and encourages daily involvement, boosting residents’ mood and confidence. Her support helps residents feel empowered and return from outings feeling positive and fulfilled.

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Georgia

Activity Coordinator
Recognised for
Hard Work

Thank you for your thoughtful email and for sharing such helpful insights on the activity planners at Nightingale. It was a pleasure meeting you—your passion and dedication to creating meaningful experiences for young adults with disabilities truly shine. Your hard work is seen, valued, and appreciated. You’re making a real impact!

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Joy

Team Leader
Recognised for
Support

Joy showed incredible strength and compassion during a resident’s crisis, staying extra hours and using therapeutic care to ensure comfort. Despite the trauma, she remained steady and supportive. Thanks to her dedication, the resident has fully recovered. Joy truly exemplifies what it means to be a support worker.

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Tobi

Support Worker
Recognised for
Fun

Tobi brought joy to residents by organizing a vibrant African Themed Day at Beckly, filled with music, food, decorations, and laughter. Her creativity, care, and dedication made the event unforgettable. Thanks to her passion, the home came alive—her efforts truly deserve recognition.

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Panka

Assistant Psychologist
Recognised for
Resilince

Panka receives high praise for her compassion, impactful sessions, and flexibility. She’s described as the best therapist by a service user and is a true team player, balancing psychology service promotion with wider hospital support. Her dedication shone during the transition to a new psychologist—thank you, Panka!

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Julie

Support Worker
Recognised for
Hard Work

Julie goes above and beyond, taking initiative to support residents’ health and wellbeing. She acted swiftly to address weight concerns and reintroduced meaningful activities, helping a resident visit the supermarket for arts and crafts—her first since Covid. We’re proud to have Julie on our team. Thank you for your dedication!

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Danielle

Senior Nurse HC
Recognised for
Resilince

Danielle has stepped up as senior nurse, supporting the unit in the Clinical Manager’s absence. Despite a busy schedule, she always makes time for staff and patients, staying calm and composed through challenges. Her resilience and soothing presence uplift everyone—her dedication truly stands out!

Click here to apply for a life changing career

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Speculative candidates or CVs sent to Cygnet by recruitment agencies/headhunters will be treated as a “free of charge” gesture. For further clarification, email recruitment@cygnethealth.co.uk
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