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Bank Support Worker

Flintshire, CH7 6FQ
£13 per hour (inclusive of annual leave)
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About the role

Overview

Flintshire, CH7 6FQ
Bank
£13 per hour (inclusive of annual leave)
27 March 2025

We are looking for an outstanding Bank Support Worker with a passion for delivering excellent care.

You’ll have the opportunity to work bank shifts at Cygnet Delfryn Lodge & House.

Delfryn is a High Dependency Rehabilitation hospital for men and women aged 18 and above. The site is divided into 3 units which gives excellent opportunities for career and skill development. Delfryn Lodge is a 24-bed female service, Delfryn House is a 28-bed male service and Rhyd Alyn is a step-down for women.

Your day-to-day…

  • Helping to promote the individual's independence
  • Working as part of the Multi-Disciplinary team
  • Provide guidance & encouragement through physical & emotional support
  • Learn about individuals’ specific needs & provide help in the most appropriate way
  • Assist with medical & welfare needs
  • Report on medical & welfare needs as required
  • Safeguard those we support.
  • Supporting individuals in all aspects of day-to-day life, encouraging and promoting independence
  • Monitoring of individuals and reporting concerns to senior team members or managers
  • Going out with individuals into the local community to attend events, parks, restaurants and local activities
  • Completing resident’s records to help monitor health and overall well-being 

What you will need:

  • Positive Attitude and Caring Approach
  • A genuine commitment and passion to improving an individual’s life
  • Strong Communication Skills
  • Able to work as part of a team
  • No previous care experience required as full training given

Why Cygnet? We’ll offer you…

  • Flexible working with the opportunity for overtime
  • Regular coaching & appraisal
  • Expert supervision & peer support
  • Employee discount savings

Successful candidates will be required to undergo an enhanced DBS check.

Benefits & Rewards

Group pension icon

Group Pension

We’ll look after you beyond Cygnet by helping you save for your future with a pension scheme. Cygnet provides a monthly contribution into your pot for every month you actively pay in.

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Free Mortgage Broker & Insurance Cover

Cygnet understands that buying a home is probably the biggest and most important financial decision for most of us. As a result we have partnered with L&C to offer free mortgage advice, free insurance cover and receive a voucher on completion of your mortgage

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Enhanced Maternity

In addition to statutory pay, Cygnet provides enhanced maternity pay.

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Free Life Assurance Cover

Cygnet provides a Group Life assurance scheme which pays out a lump sum benefit to your family or next of kin in the event of your death whilst employed by Cygnet.

Plan your commute

Cygnet Delfryn

Flintshire
Wales
CH7 6FQ

Colleague to colleague endorsements

Support endorsement icon

Kim

Senior Staff Nurse
Recognised for
Support
Recognised by

Kim as part of a response team from Sherwood House attended a neighbouring Cygnet service for a medical emergency.

I just want to express my massive thanks to all the support given yesterday. The team were a class act and worked so well as a team and just did an amazing job.

Positivity endorsement icon

alice

management
Recognised for
Positivity
Recognised by

Alice came to Outwood as our new manager & I can’t praise this woman enough, she is absolutely brilliant, everything she does, she does it with pride, this is reflected by the things that she does for the residents, their families & staff, she’s very approachable & down to earth & just a lovely lass, & were all very thankful for you Alice!

Hard Work endorsement icon

Tichona

support worker
Recognised for
Hard Work
Recognised by

Tich has been here for a very long time, and knows the residents so well, he is such a lovely man with so much knowledge to give to all, both old and new staff, he doesn’t get enough recognition for what he does in the service, he is amazing!

Empathy endorsement icon

olukemi

support worker
Recognised for
Empathy
Recognised by

I just wanted to nominate Olukemi for this award because recently I received some bad news, she was so thoughtful and kind with her words of comfort, when we get the chance, we sit and talk to one another about life, mental health, the residents that we care for and what were grateful for. Im grateful for her friendship and empathy, she is amazing

Growth endorsement icon

Jack

support worker
Recognised for
Growth
Recognised by

I wish to nominate Jack, I watch him with the residents, hes brilliant with them all, helping them to lead as independently as possible lives by encouraging them to try and do new things, he has worked well with a particular resident, introducing him to new foods, textures and flavours. Jack will go far in what endeavour he chooses.

Resilience endorsement icon

Nnamdi

Specialty Doctor
Recognised for
Resilience
Recognised by

Dr Nnamdi delivers persistently good care and remains calm under pressure, which is an excellent quality to have

Passion endorsement icon

Akudo

support worker
Recognised for
Passion
Recognised by

Akudo is the life and soul of Outwood, she’s amazing with the residents always pushing them towards to reaching their goal as independently as possible, she cares so much about everyone around her and is often there for staff members too. She is absolutely amazing! She is a great colleague and support worker and loved and respected by many.

Resilience endorsement icon

Toluwani

Support Worker
Recognised for
Resilience
Recognised by

Valued member of the Team, deals with some very challenging and unwell patients and has often been targeted by patients.He is very resilient in these situations and continues to treat the patients with care, respect and dignity. Great role model to colleagues, displays professionalism in all aspects of his role, regardless of the situation he faces

Support endorsement icon

Michael

Support worker
Recognised for
Support
Recognised by

The festive period had many challenges with a change in senior team, emergency admittance and health issues. The experienced team on nights supported the service and residents consistently. Through their resilience and hard work it was a successful festive period for all and this had not gone unnoticed. Thank you Michael.

Hard Work endorsement icon

Anne

Support worker
Recognised for
Hard Work
Recognised by

The festive period had many challenges with a change in senior team, emergency admittance and health issues. The experienced team on nights supported the service and residents consistently. Through their resilience and hard work it was a successful festive period for all and this had not gone unnoticed. Thank you Anne.

Click here to apply for a life changing career

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Speculative candidates or CVs sent to Cygnet by recruitment agencies/headhunters will be treated as a “free of charge” gesture. For further clarification, email recruitment@cygnethealth.co.uk
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