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Bank Support Worker

Flintshire, CH7 6FQ
£12.37 per hour +12.1% Annual Leave
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This vacancy has expired.

About the role

Overview

Flintshire, CH7 6FQ
Bank
£12.37 per hour +12.1% Annual Leave
26 September 2025

We are looking for an outstanding Bank Support Worker with a passion for delivering excellent care.

You’ll have the opportunity to work bank shifts at Cygnet Delfryn Lodge & House.

Delfryn is a High Dependency Rehabilitation hospital for men and women aged 18 and above. The site is divided into 3 units which gives excellent opportunities for career and skill development. Delfryn Lodge is a 24-bed female service, Delfryn House is a 28-bed male service and Rhyd Alyn is a step-down for women.

Your day-to-day…

  • Helping to promote the individual's independence
  • Working as part of the Multi-Disciplinary team
  • Provide guidance & encouragement through physical & emotional support
  • Learn about individuals’ specific needs & provide help in the most appropriate way
  • Assist with medical & welfare needs
  • Report on medical & welfare needs as required
  • Safeguard those we support.
  • Supporting individuals in all aspects of day-to-day life, encouraging and promoting independence
  • Monitoring of individuals and reporting concerns to senior team members or managers
  • Going out with individuals into the local community to attend events, parks, restaurants and local activities
  • Completing resident’s records to help monitor health and overall well-being 

What you will need:

  • Positive Attitude and Caring Approach
  • A genuine commitment and passion to improving an individual’s life
  • Strong Communication Skills
  • Able to work as part of a team
  • No previous care experience required as full training given

Why Cygnet? We’ll offer you…

  • Flexible working with the opportunity for overtime
  • Regular coaching & appraisal
  • Expert supervision & peer support
  • Employee discount savings

Successful candidates will be required to undergo an enhanced DBS check.

Benefits & Rewards

Group pension icon

Group Pension

We’ll look after you beyond Cygnet by helping you save for your future with a pension scheme. Cygnet provides a monthly contribution into your pot for every month you actively pay in.

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Free Mortgage Broker & Insurance Cover

Cygnet understands that buying a home is probably the biggest and most important financial decision for most of us. As a result we have partnered with L&C to offer free mortgage advice, free insurance cover and receive a voucher on completion of your mortgage

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Enhanced Maternity

In addition to statutory pay, Cygnet provides enhanced maternity pay.

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Free Life Assurance Cover

Cygnet provides a Group Life assurance scheme which pays out a lump sum benefit to your family or next of kin in the event of your death whilst employed by Cygnet.

Plan your commute

Cygnet Delfryn

Flintshire
Wales
CH7 6FQ
Open in maps

Our application process

Application Submission
01
Step 1

Application Submission

Your application is received and reviewed by our recruitment team.
Automated Confirmation
02
Step 2

Automated Confirmation

You’ll receive an automated email confirming receipt of your application.
Application Review
03
Step 3

Application Review

We carefully review applications, considering factors like visa status, location, and experience.
Initial Screening
04
Step 4

Initial Screening

If your application is suitable, you’ll be contacted by the recruiter to arrange a telephone screening call.
Interview
05
Step 5

Interview

If you meet the screening criteria, you’ll be invited for an interview, which normally takes place in person at the site you’re applying to.
Feedback and Offer
06
Step 6

Feedback and Offer

Following the interview, you’ll receive feedback, and if successful, a verbal job offer that will be followed up with a written job offer and onboarding information.

Support for Your Job Application

From refining your CV to preparing for your interview, our free career resources give you the tools and advice you need to feel confident at every stage.
Stories from our staff
Quote marks
Cygnet colleagues providing Support
Cygnet have been amazing with the supervision and support from my manager. They helped me identify my skill set to work on my strengths and weaknesses.
Cygnet recognition
Cygnet recognised my study achievements at the Staff Achievement Awards where I was a finalist for learner of the year
Cygnet employee training on site
At Cygnet I have been able to develop and grow while learning new skills

88% of staff enjoy working for Cygnet

At Cygnet, you’ll work in incredible, inspiring teams and enjoy satisfying careers with plenty of opportunities to grow

One of our happy staff members
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90% of staff said training has helped them in their role

No matter what your role is, we invest in your learning and development to help you achieve your career aspirations.

Learning and development
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Colleague to colleague endorsements

Resilience endorsement icon

Tara

Support Worker SC
Recognised for
Resilience

Tara has stepped up as Acting Team Leader, confidently running some of the most challenging shifts, managing incidents and her team with positivity and resilience, earning clear respect and trust through her excellent communication with staff, seniors, and managers.

Hard Work endorsement icon

Sylvia

Support Worker HC
Recognised for
Hard Work

Sylvia came from Gotts Park to support us when we were three staff down on Friday, showing great initiative by proactively helping with cleaning, including locating the hoover and even cleaning the dishwasher filter.

Positivity endorsement icon

Taryn

Support Worker SC
Recognised for
Positivity

Taryn is health-conscious and excels at promoting residents’ weight, health, and wellbeing through nutritious eating ideas. She positively impacted at least one resident by suggesting healthier food swaps and mentors all staff on healthy options, exercise, and movement.

Empathy endorsement icon

Vicky

Complaints Manager
Recognised for
Empathy

Mike and Vicky showed exceptional empathy during my mother’s loss, cancelling leave to manage team duties and shield me from pressures. They created grieving space with selfless teamwork and ongoing support true leadership beyond duty

Comfort endorsement icon

Rebecca

Therapy/Activity Coordinator HC Salaried
Recognised for
Comfort

Rebecca (Becca) excels as Activity Coordinator with heartfelt care and positivity, treating Spencer ward ladies as humans and building their confidence. Called unsung hero” by a discharged patient. Goes above and beyond daily.

Positivity endorsement icon

Najinder

Support Worker HC
Recognised for
Positivity

Jay has shown outstanding dedication and positivity supporting a service user facing activity engagement challenges. They proactively took him out, arranging headphones for comfort, demonstrating patience and care, resulting in his first incident-free day in a long time—a huge achievement.

Hard Work endorsement icon

Paul

Maintenance Manager
Recognised for
Hard Work

The Sheffield maintenance team works tirelessly to keep the hospital and school running, no job too big or small. They respond promptly to needs, ensure safety, and always fit in school requests like marquees, lights, doors, and displays, all with smiles and positive interactions with young people. Their hard work is deeply appreciated.

Empathy endorsement icon

Michael

Complaints Assistant
Recognised for
Empathy

Mike and Vicky showed exceptional empathy during my mother’s loss, cancelling leave to manage team duties and shield me from pressures. They created grieving space with selfless teamwork and ongoing support— rue leadership beyond duty

Hard Work endorsement icon

Mohamed

DS Service Desk Engineer
Recognised for
Hard Work

Mohamed went above and beyond late Friday afternoon to provide login details for a new starter, instantly pulling up the ticket, communicating well, and ensuring they were set up for Monday morning. This helped create a positive first impression at Cygnet.

Hard Work endorsement icon

Olivia

Support Worker SC
Recognised for
Hard Work

I wanted to give a shout-out to Olivia for her incredible hard work lately. Seriously, it’s been so inspiring to see her dedication and effort on the team shes only limited to hand full of service users at present but She’s been crushing it, and I really appreciate all that she does to keep things running smoothly. thank you

Click here to apply for a life changing career

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Speculative candidates or CVs sent to Cygnet by recruitment agencies/headhunters will be treated as a “free of charge” gesture. For further clarification, email recruitment@cygnethealth.co.uk
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