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Bank Receptionist

Woking, GU21 2QS
£11.80 per hour plus Holiday Allowance
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About the role

Overview

Woking, GU21 2QS
Bank
£11.80 per hour plus Holiday Allowance
13 December 2024

Cygnet Hospital Woking offers a range of mental health services for men and women in a purpose-built therapeutic environment where the focus is on maximising positive outcomes and recovery

We are looking for friendly and experienced Receptionists to join our team on a Bank/Casual basis to provide reception cover as and when required. 

You’ll be working ad-hoc shifts, Monday to Sunday with shift patterns ranging from 7am – 9pm in a hospital setting, helping provide a safe, welcoming environment for colleagues, visitors and the people in our care. 

The ideal candidate must be adaptable and well presented with a friendly disposition with excellent communication skills. Duties will include welcoming all visitors / staff, maintaining security procedures and effective use of the hospital switchboard. 

Your Day-to-Day…

  • Provide a professional, welcoming reception experience
  • Greet visitors & notify the appropriate member of staff of their arrival
  • Ensure visitors sign in & out, and that patients leaving & returning are recorded appropriately
  • Answer & transfer all incoming calls and take messages where appropriate
  • Sort & distribute post, and assist with general office duties as required
  • Keep the reception area clean & tidy
  • Promote the safety & security of all site users and ensure all staff comply with security protocols

You are…

  • An experienced receptionist/administrator used to working with customers/clients
  • Organised, naturally helpful & a good multi-tasker
  • Computer literate – including Windows/Word/Excel/Outlook or equivalent
  • Knowledgeable of telephone systems
  • Polite, friendly & approachable with excellent communication skills
  • GCSE Maths & English qualified, with a good level of numeracy & literacy
  • Diligent & accurate, with an eye for detail & an understanding of confidentiality

Why Cygnet? We’ll offer you…

  • Strong career progression opportunities
  • Expert supervision & support
  • Employee referral scheme
  • “Cycle to work” scheme & employee discount saving

Successful candidates will be required to undergo an enhanced DBS check.

Benefits & Rewards

Group pension icon

Group Pension

We’ll look after you beyond Cygnet by helping you save for your future with a pension scheme. Cygnet provides a monthly contribution into your pot for every month you actively pay in.

Gym membership benefit icon

Discounted Gym Membership

Cygnet encourages the culture of wellbeing and improving work-life balance and as a result, we are offering Gym discounts. The discounts are across more than 3,000 gyms across the UK. Ranging from the big chains to the small independents – your nearest gym in the scheme won’t be far away!

maternity icon

Enhanced Maternity

In addition to statutory pay, Cygnet provides enhanced maternity pay.

Employee referral icon

Employee Referral Scheme

Do you know other people who would be well suited to working at Cygnet in a Nurse, Doctor, Occupational Therapist, Psychologist or Care & Support Worker role?

Recommend them for potential cash rewards!

Plan your commute

Cygnet Hospital Woking

Woking
London & South East
GU21 2QS
Stories from our staff
Quote marks
Tortoise
Cygnet have been amazing with the supervision and support from my manager. They helped me identify my skill set to work on my strengths and weaknesses.
study
Cygnet recognised my study achievements at the Staff Achievement Awards where I was a finalist for learner of the year
develop
At Cygnet I have been able to develop and grow while learning new skills

88% of staff enjoy working for Cygnet

At Cygnet, you’ll work in incredible, inspiring teams and enjoy satisfying careers with plenty of opportunities to grow

Arrow graphic

90% of staff said access to training has helped them in their role

No matter what your role is, we invest in your learning and development to help you achieve your career aspirations.

Arrow graphic

Colleague to colleague endorsements

Support endorsement icon

Scott Gledhill

scottgledhill@cygnethealth.co.uk
Recognised for
Support
Recognised by

Scott has been at Outwood for over 5 years ,He is amazing at really stepping in when we need extra support . He is great all round , He cooks Great meals , He is a driver and always willing to make sure that the residents get out and about . He is so hard working and so resilient. WE APPRECIATE YOU SCOTT !!!

Hard Work endorsement icon

Hannah Davis-Chapman

Senior
Recognised for
Hard Work
Recognised by

Hannah has recently returned from maternity leave and slipped her heels off and stepped back into her work boots. she has been sorting out her affairs, leading the team and helping the team grow. she is very supportive to her colleagues and the activity coordinator. she works so hard that her boot will start to wear so a trip to the cobblers it is.

Hard Work endorsement icon

Shelagh Buchan

Support Worker
Recognised for
Hard Work
Recognised by

Shelagh stepped in to help out in our kitchen this weekend due to chef sickness. Two takeaway’s had been arranged for having over the weekend but Shelagh worked hard in the kitchen to make up a lovely chicken curry for all our residents which they thoroughly enjoyed and much preferred over a takeaway!

Passion endorsement icon

Lucy Bryan

Team Leader
Recognised for
Passion
Recognised by

Lucy recently took a service user on their 1st ever holiday, they planned the holiday and did lots of activities while away for 4 days. The resident was pushed out his comfort zone and was extremely anxious while away, but Lucy eased his anxieties and gave lots of positive encouragement and reassurance. The resident came back and said “Thank you “

Positivity endorsement icon

Sophie Law

Support Worker
Recognised for
Positivity
Recognised by

Sophie’s constant positivity is unwavering. Everywhere she goes, she is positive throughout. This has particularly stood out with her support of a resident we currently have in hospital, Sophie’s positivity enable her to encourage this lady to complete personal care after days of refusal in hospital and visit Norcott for a party. Well done Sophie.

Passion endorsement icon

David Lawson-Jack

Support Worker
Recognised for
Passion
Recognised by

Kola, Iffy, Ife, Idris, Nathan, Angel,David and Tayo planned a Nigerian Independence Day at Gotts Park during Black history month. This was celebrated by staff and residents at local services, they did a presentation on the history, culture, language on Nigeria. Food was served from Nigeria and there was music and dance, which was great fun.

Passion endorsement icon

Ashwinth Jagannathan

CQUINS and Governance Administrator
Recognised for
Passion
Recognised by

For South Asian Heritage Month (SAHM) we were looking for volunteers to organise internal events – Ash stepped forward and put so much time and effort into setting up weekly events for both staff and service users to educate about, and celebrate, SAHM. These events were widely praised by staff and SUs, with requests for more just like it! Thankyou!

Support endorsement icon

Penny Robbinson

Manager
Recognised for
Support
Recognised by

Recently I have been going through a difficult time dealing with bereavement & looking after my partner who has an on-going medical condition that requires treatment. Throughout this I have been supported by Penny, she is always there to listen,provides an empathetic ear & shows genuine concern. The care and support that was provided is second to none.

Passion endorsement icon

Gemma Meakin

Activity Co-Ordinator
Recognised for
Passion
Recognised by

Gemma recently took a service user on their 1st ever holiday, they planned the holiday and did lots of activities while away for 4 days. The resident was pushed out his comfort zone and was extremely anxious while away, but Gemma eased his anxieties and gave lots of positive encouragement  and reassurance. The resident came back and said “Thank you “

Passion endorsement icon

Kirsty Massey

Assistant SENCo
Recognised for
Passion
Recognised by

Kirsty is passionate about hunting down education information for each young person, and using her detective skills to track and trace EHCP documents, so ensuring that teaching staff have access to all relevant learning needs information as early as possible in the young persons admission, and can be appropriately supported in class.

Click here to apply for a life changing career

Arrow graphic

Benefits & Rewards

Group pension icon

Group Pension

We’ll look after you beyond Cygnet by helping you save for your future with a pension scheme. Cygnet provides a monthly contribution into your pot for every month you actively pay in.

Gym membership benefit icon

Discounted Gym Membership

Cygnet encourages the culture of wellbeing and improving work-life balance and as a result, we are offering Gym discounts. The discounts are across more than 3,000 gyms across the UK. Ranging from the big chains to the small independents – your nearest gym in the scheme won’t be far away!

maternity icon

Enhanced Maternity

In addition to statutory pay, Cygnet provides enhanced maternity pay.

Employee referral icon

Employee Referral Scheme

Do you know other people who would be well suited to working at Cygnet in a Nurse, Doctor, Occupational Therapist, Psychologist or Care & Support Worker role?

Recommend them for potential cash rewards!

Plan your commute

Cygnet Hospital Woking

Woking
London & South East
GU21 2QS
Stories from our staff
Quote marks
Tortoise
Cygnet have been amazing with the supervision and support from my manager. They helped me identify my skill set to work on my strengths and weaknesses.
study
Cygnet recognised my study achievements at the Staff Achievement Awards where I was a finalist for learner of the year
develop
At Cygnet I have been able to develop and grow while learning new skills

88% of staff enjoy working for Cygnet

At Cygnet, you’ll work in incredible, inspiring teams and enjoy satisfying careers with plenty of opportunities to grow

Arrow graphic

90% of staff said access to training has helped them in their role

No matter what your role is, we invest in your learning and development to help you achieve your career aspirations.

Arrow graphic

Colleague to colleague endorsements

Support endorsement icon

Scott Gledhill

scottgledhill@cygnethealth.co.uk
Recognised for
Support
Recognised by

Scott has been at Outwood for over 5 years ,He is amazing at really stepping in when we need extra support . He is great all round , He cooks Great meals , He is a driver and always willing to make sure that the residents get out and about . He is so hard working and so resilient. WE APPRECIATE YOU SCOTT !!!

Hard Work endorsement icon

Hannah Davis-Chapman

Senior
Recognised for
Hard Work
Recognised by

Hannah has recently returned from maternity leave and slipped her heels off and stepped back into her work boots. she has been sorting out her affairs, leading the team and helping the team grow. she is very supportive to her colleagues and the activity coordinator. she works so hard that her boot will start to wear so a trip to the cobblers it is.

Hard Work endorsement icon

Shelagh Buchan

Support Worker
Recognised for
Hard Work
Recognised by

Shelagh stepped in to help out in our kitchen this weekend due to chef sickness. Two takeaway’s had been arranged for having over the weekend but Shelagh worked hard in the kitchen to make up a lovely chicken curry for all our residents which they thoroughly enjoyed and much preferred over a takeaway!

Passion endorsement icon

Lucy Bryan

Team Leader
Recognised for
Passion
Recognised by

Lucy recently took a service user on their 1st ever holiday, they planned the holiday and did lots of activities while away for 4 days. The resident was pushed out his comfort zone and was extremely anxious while away, but Lucy eased his anxieties and gave lots of positive encouragement and reassurance. The resident came back and said “Thank you “

Positivity endorsement icon

Sophie Law

Support Worker
Recognised for
Positivity
Recognised by

Sophie’s constant positivity is unwavering. Everywhere she goes, she is positive throughout. This has particularly stood out with her support of a resident we currently have in hospital, Sophie’s positivity enable her to encourage this lady to complete personal care after days of refusal in hospital and visit Norcott for a party. Well done Sophie.

Passion endorsement icon

David Lawson-Jack

Support Worker
Recognised for
Passion
Recognised by

Kola, Iffy, Ife, Idris, Nathan, Angel,David and Tayo planned a Nigerian Independence Day at Gotts Park during Black history month. This was celebrated by staff and residents at local services, they did a presentation on the history, culture, language on Nigeria. Food was served from Nigeria and there was music and dance, which was great fun.

Passion endorsement icon

Ashwinth Jagannathan

CQUINS and Governance Administrator
Recognised for
Passion
Recognised by

For South Asian Heritage Month (SAHM) we were looking for volunteers to organise internal events – Ash stepped forward and put so much time and effort into setting up weekly events for both staff and service users to educate about, and celebrate, SAHM. These events were widely praised by staff and SUs, with requests for more just like it! Thankyou!

Support endorsement icon

Penny Robbinson

Manager
Recognised for
Support
Recognised by

Recently I have been going through a difficult time dealing with bereavement & looking after my partner who has an on-going medical condition that requires treatment. Throughout this I have been supported by Penny, she is always there to listen,provides an empathetic ear & shows genuine concern. The care and support that was provided is second to none.

Passion endorsement icon

Gemma Meakin

Activity Co-Ordinator
Recognised for
Passion
Recognised by

Gemma recently took a service user on their 1st ever holiday, they planned the holiday and did lots of activities while away for 4 days. The resident was pushed out his comfort zone and was extremely anxious while away, but Gemma eased his anxieties and gave lots of positive encouragement  and reassurance. The resident came back and said “Thank you “

Passion endorsement icon

Kirsty Massey

Assistant SENCo
Recognised for
Passion
Recognised by

Kirsty is passionate about hunting down education information for each young person, and using her detective skills to track and trace EHCP documents, so ensuring that teaching staff have access to all relevant learning needs information as early as possible in the young persons admission, and can be appropriately supported in class.

Click here to apply for a life changing career

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Speculative candidates or CVs sent to Cygnet by recruitment agencies/headhunters will be treated as a “free of charge” gesture. For further clarification, email recruitment@cygnethealth.co.uk
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