Bank Receptionist

Martin has been with Cygnet over 5 years and shines in his AC role. He supports patients with care, handled a traumatic event with calm professionalism, and brings joy through initiatives like the Lego club. His emotional intelligence, teamwork, and quiet confidence make a real impact. Thank you, Martin—you’re a star!

Amarachi calmly and confidently supported a distressed individual, ensuring safety for all despite not being their allocated staff. He stepped in for the day, showing deep empathy and care. His dedication and support were greatly appreciated by both the individual and the team. Amarachi’s compassion truly made a difference.

Chloe has stepped up into a senior role with grace, supporting the psychology team beyond expectations. Despite a heavier workload, she continues to share her knowledge generously and uplift those around her. We’re lucky to have her—thank you, Chloe, for your dedication and leadership!

Eve passionately motivates residents to engage in community activities like day trips, swimming, and meals out. She plans with staff and encourages daily involvement, boosting residents’ mood and confidence. Her support helps residents feel empowered and return from outings feeling positive and fulfilled.

Thank you for your thoughtful email and for sharing such helpful insights on the activity planners at Nightingale. It was a pleasure meeting you—your passion and dedication to creating meaningful experiences for young adults with disabilities truly shine. Your hard work is seen, valued, and appreciated. You’re making a real impact!

Joy showed incredible strength and compassion during a resident’s crisis, staying extra hours and using therapeutic care to ensure comfort. Despite the trauma, she remained steady and supportive. Thanks to her dedication, the resident has fully recovered. Joy truly exemplifies what it means to be a support worker.

Tobi brought joy to residents by organizing a vibrant African Themed Day at Beckly, filled with music, food, decorations, and laughter. Her creativity, care, and dedication made the event unforgettable. Thanks to her passion, the home came alive—her efforts truly deserve recognition.

Panka receives high praise for her compassion, impactful sessions, and flexibility. She’s described as the best therapist by a service user and is a true team player, balancing psychology service promotion with wider hospital support. Her dedication shone during the transition to a new psychologist—thank you, Panka!

Julie goes above and beyond, taking initiative to support residents’ health and wellbeing. She acted swiftly to address weight concerns and reintroduced meaningful activities, helping a resident visit the supermarket for arts and crafts—her first since Covid. We’re proud to have Julie on our team. Thank you for your dedication!

Danielle has stepped up as senior nurse, supporting the unit in the Clinical Manager’s absence. Despite a busy schedule, she always makes time for staff and patients, staying calm and composed through challenges. Her resilience and soothing presence uplift everyone—her dedication truly stands out!