Olivia encourages all service users to participate in activities, making sure they get meaningful activities. Olivia is positive and enthusiastic and really cares about all residents in her care. She will take time out of her normal jobs to help a service user in distress. Olivia will go above and beyond for the residents.
Dom is a super passionate member of staff on the ward. In her own time she has made communication cards for all of the staff on the ward to enable patients to be able to communicate effectively with us when struggling. Dom is always happy to go the extra mile and support all staff and patients 🙂
Thank you so much Dom we all really appreciate you!
Paul is always on hand with a hot drink. He always knows when you need a chat or a pick-me-up and delivers a joke with excellent timing. Paul is always willing to support and offer guidance and is a reassuring presence on shift.
Keith is always presented with a lengthy list of wants from myself in particular. He greets each task with a smile and a laugh, even when an idea seems a little silly. He is always quick to find a solution and is not afraid of hard work. Recently Keith has supported residents to work with him on some maintenance tasks which has been fantastic.
Mohammad has worked very positively and confidently with a new resident that has moved in to the home recently. Picking up additional shifts to help train others and offering to guide the team when they are seeking knowledge. Mohammad has led by example and over come many challenges when building a positive rapport with a quite complex individual.
Matthew is an asset to the team. The patience he has for his fellow colleagues and to support them to grow within their roles is admirable. Matthew has good rapports will all residents, they will often seek him out for support. Despite the struggles he has faced recently he doesn’t let this break his stride and effect the comfort he provides to all
Saka received some great feedback from 2x external OT ladies who came to observe one of our residents. They stated that while on there visit, they could see that the situation was challenging at the time, however Saka remained calm, consistent and really tried his best to reassure our resident who had high anxieties at the time. Well done Saka.
Chelsea always keeps us organised and supports the team. She is calm in the face of difficulties and whilst recently covering for the unit manager has dealt with many challenges including the absence of food orders for the patients. She is able to resolve issues without expressing how very frustrating these must be which in turn helps the team.
Ashlen has recently supported the research team whilst we were without a research assistant. Without her hard work in doing this it would have been difficult to keep up to date with the many research duties. She has completed a research presentation at the recent psychology conference on behalf of the team. Thank you for all your hard work Ashlen.
Melissa has completed her 6 week rotation onto nights. Whilst on night shifts, the ward was very unsettled and the team managed some challenging service users. Melissa dealt with these incidents alongside the ward team, supporting both staff and service users within this time.
Ben has made himself available for supporting service users as a driver to ensure home leaves across the Country are facilitated. He has volunteered to work on wards across the site and has really prioritised what is important for our service users. He remains very flexible in arranging his shifts to accommodate special events. Thanks Ben!
Olivia has only been a ATL for a short while, she is confident and knows the job well. Olivia will support full team leaders when they need assistance and she is supporting. She will other a listening ear when needed and is comforting. Olivia is doing well learning all the key roles within her ATL role!
