Cecilly shows empathy to service users and staff alike, all the time. Recently a service users’ mother was in reception. She was overwhelmed with the care package she had received and could not thank me enough. It was Cecilly who put the packages together and made our carers feel appreciated. Although I got the thanks, Cecilly deserves the praise.
Kaylie has been with the Dene brook service for approximately 10-12 months. Throughout this time, it has been lovely to watch Kaylie grow confident in participating and managing complex behaviours but also become amazing at redirection techniques in order to lessen and prevent the need of physical interventions.
Cat is a dedicated member of the MDT on Forestwood. She has been going above and beyond for a long time covering a vacancy in her department but maintaining a presence on the service and providing input to all four wards. She is a team player, puts patients needs first and promotes accessible information across the service. Thank you Cat!
Lee is very optimistic. Shifts are always more fun when he is on shift. He always tries to engage staff and service users in activities whether this is getting up and moving for a dance session or playing guitar for a music group. He is always positive and will suggest alternative activities when service users are not interested in a set activity.
Laura has been supporting me when I had a person accident abroad. Laura has kept a regular contact with me whilst I was out of the UK and since being back to work. Laura has been very empathetic to my feelings and challenges both work related and personal. I am grateful for Laura’s time with listening and supporting me with health and well-being.
Sharon was planning to take a service user on holiday and unfortunately had to have surgery weeks prior. Sharon returned to work days prior to the surgery and was adamant that she was still going to see through the planned holiday with the service user, who had a brilliant time away.
Tinashe is the glue that keeps our team together and our shift running smoothly. No matter what happens during a shift, Tinashe is always smiling and making sure every member of his team is ok as well as the service users. If you’re having a bad day you can rely on Tinashe to cheer you up and make the shift a good one despite what gets thrown at you.
Helen has shown such a strength and resilience over the past few months during some challenging times on the ward. She appears to bounce from one task to the next making sure everyone else is alright before even thinking about herself. Helen deserves some credit for the way she handles a hard day like a boss and makes it seem easy.
Whether it’s dancing in the corridors, making everybody laugh or spending the afternoon engaging service users in a tournament of card games, Katie is always at the centre of fun on the ward. Her energy is missed whenever she isn’t on shift and everyone looks forward to spending time with her as her positivity is infectious. A sore loser though!
Without Uti the ward would fall apart. If you don’t know where something is, you ask Uti. If you are unsure of something, you ask Uti. She has worked incredibly hard to get to her position and never stops. We feel incredibly privileged to work with a person so dedicated to improving the lives of service users. Every ward needs a Uti.
Recently, Kirsty took a resident away on a short holiday. While away, the resident got ill and needed hospital treatment. Kirsty was alone on the holiday with the resident. Whilst spending time in the hospital, Kirsty never left the resident’s side. She stood awake through the night for 2 days before bringing the resident home, remaining calm and reassuring.
Julie is a proactive member of the team, always finds the time in her day to support patients with their requests, sits with them and offer support for their worries and distress with a calm and supportive approach. Julie demonstrates a great deal of empathy during formulation sessions guiding others to think about the person at the centre.
