Rachelle’s commitment to effective communication is admirable. She tirelessly gathered vital information from various sources to ensure a new resident’s physical health was understood. Her perseverance paid off, resulting in a detailed support plan. Rachelle’s skills and persistence are invaluable to the service.
Karl is always doing his best to support not only his own team, but also the opposite day team. In recent weeks our managers have been off, and Karl has taken time out of his personal time to ensure resident safety and welfare.
Thankyou Dottie for making this easter egg-tra special! Organising the day with lots of activities and facilitating this in your own time. A great day was had by all and much appreciated. Thanks Pete
The service would be lost without the hard work from Katie. Katie knows everything there is to know about Manor & the patients. She is an integral part of the team & when she is on leave she is truly missed. Not only is she an essential part of the Manor, the patients have a great relationship with her. Katie brings warmth and humour to the service.
Mohammed Anwer is a breath of fresh air to work with. He is always smiling. He is always finding new ways to develop and grow in all areas of work. He also pushes staff to develop and grow, encouraging them and their confidence, the passion he has for the job is bright and breezy. There is no other way to describe him than a shinning star.
Lizzie is a shining example of how to build trusting therapeutic relationships with patients & stakeholders. At difficult times Lizzie is dependable & inspires others to work collaboratively & shares experiences of the best ways to engage with patients. Lizzie is a much loved staff member & regularly praised by the team, patients, and externals.
Stewart is resilient extremely hard working and dedicated to his job. He goes above and beyond in all aspects of his job and the service users received the best care. Stewart is very well respected by all staff especially myself and the service users love his cheery way. Nothing is too much trouble for Stewart and he is always full of new ideas.
I’d like to nominate Jeff as he has demonstrated significant growth and development in the past few months. Jeff left his role to support another ward. Jeff then stepped up to clinical services manager and covered for Hospital Director whilst she was on holiday. During those two weeks he was faced with multiple challenges.
Sheena’s transformation from an anxious nurse to a confident staff nurse is impressive. Her in-depth, person-centred care plans and ability to lead her team demonstrate her professionalism and commitment to quality. Sheena’s journey is a shining example of the power of professional growth and development.
I bumped into Gavin and a resident in the community. I witnessed Gavin supporting this resident to make his own choices with his purchases and promoted this resident to pay independently when at the counter.
I spoke to the resident. he was excited as they were both camping out in the back garden that night. Gavin goes over and above his role.
Carla is a passionate, compassionate, caring and dedicated Mental health Support worker working with very complex and highly distressed young people within the GAU ward. She is highly regarded by the YP that have benefited from her support. I have seen Carla in action last week after a YP had had a difficult time, Carla stayed past her shift to hel
Naomi came and supported our ward during a difficult time. She was efficient and did her upmost to de-escalate situations, listen to service user’s problems and mediate with them to help keep the ward as safe as possible. Naomi assisted staff with completing the required IMS’s and offered further guidance. Her time and help was much appreciated.
