Catherine consistently makes a real effort to understand residents wants and needs, and to get to the bottom of why they may be upset and put herself in their shoes. She also always looks out for other members of staff, and recognises when they may be feeling stressed or down and need a break.
Taiba, Daniela, Maddison, Momina and Tanesha helped with supporting a resident during a crisis situation at Gotts Park. This was quite new to the team as he has only recently moved into Gotts Park, the team worked together and showed resilience and their safety intervention skills to provide emotional support and embracing the Cygnet Core Values.
Taiba, Daniela, Maddison, Momina and Tanesha helped with supporting a resident during a crisis situation at Gotts Park. This was quite new to the team as he has only recently moved into Gotts Park, the team worked together and showed resilience and their safety intervention skills to provide emotional support and embracing the Cygnet Core Values.
Hannah has gone above and beyond her role here at supported living, she has helped a member of the public who unfortunately became injured and had stayed past her shift times to help out. In a public pool when someone had a seizure, Hannah acted fast and calm, this made it easier for all tenants present in both situations. She deserves recognition.
Taiba, Daniela, Maddison, Momina and Tanesha helped with supporting a resident during a crisis situation at Gotts Park. This was quite new to the team as he has only recently moved into Gotts Park, the team worked together and showed resilience and their safety intervention skills to provide emotional support and embracing the Cygnet Core Values.
Mark is part of a core team working with one of our residents, Mark is a big advocate for this resident being more physically active and undertaking daily exercise. Mark advocated for daily walks, role modelled this with new team members and continues to push this each day. As a result this resident has lost weight and is much healthier!
We received a lovely compliment from health professionals about how Mae interacted with one of our residents while out in the community. She was positively engaging, kind and able to bring out a calm side for the resident in an environment which can trigger anxiety at times. Well done Mae, thank you from all at Gotts Park!
In just a short amount of time, Cherry has gone from staff nurse, to CTL and now to Interim Ward Manager for 2 of our wards. Cherry deserves to be recognised for all of her hard work, she is enthusiastic, nothing is ever too much to ask of her, she thrives at new challenges, is incredibly responsive to all requests and is an outstanding colleague!
Taiba, Daniela, Maddison, Momina and Tanesha helped with supporting a resident during a crisis situation at Gotts Park. This was quite new to the team as he has only recently moved into Gotts Park, the team worked together and showed resilience and their safety intervention skills to provide emotional support and embracing the Cygnet Core Values.
Sophie managed to get confirmation after many years to host and throw a party for the services within our region. Sophie lead the planning of the Valentines Day Ball.Sophie ensured that all services knew what they was doing and that projects got involved. All service users were involved in making decorations.100% the best party in a very long time!
Spencer is the residents’ favourite support worker. In a staff team brimming with female energy, Spencer is the calm in the storm. The residents seek Spencer out because of his light-hearted and humorous approach. He’s even offered to lend a resident a spare suit for a family member’s upcoming funeral. He shows how much he cares, which means a lot
Anthony has worked tirelessly to completely redecorate the reception area and meeting rooms at Lowry House off his own back. Anthony has gone over and above in his role and is often called upon to support other services in the region – which he does with a smile and amazingly helpful attitude. An absolute credit to the team.