The service was short-staffed, and I was TL at a service I was not familiar with. Kelly was amazingly helpful and supportive all day with advice for me and the rest of the team (lots of agency staff). Kelly worked really hard to make sure that her resident and all others had great days, cooked Sunday roast, and kept positive all day. Amazing work!
From the moment I began working with Becky, her unwavering commitment to her profession and her patients became evident. She has consistently shown her expertise, empathy, and dedication. Her genuine concern for my progress is truly heartwarming, and I am constantly reassured that she always has my best interests at heart. From a service user.
I have worked with Nazia since the Mews opened. I feel that she could be nominated for each character. However, I have chosen resilience due to her can do attitude and calm approach no matter what she is faced with day to day. The past few months she has faced challenges at work, she has remained professional and ensured the smooth running of the shift.
Megan is an asset to Gledholt Mews and Coach House. She has worked way up in her first role at Gledholt, from Support Worker to Senior Support Worker to now Clinical Admin. She works to the best of her ability within the whole team, and valued by all the staff and residents at Gledholt.
Gemma makes a fantastic senior support worker. She is empathetic, considerate and a joy to be around. Gemma always goes above and beyond what she is expected and makes sure her team feel safe and confident in their role. Gemma spends quality time with residents and it is clear they enjoy her company too, she brings a smile to all faces. Keep it up 🙂
Annah is an inspiration in the way she supports new staff members. Always keen to ensure the right support is given to residents and in the right attitude at Gledholt Mews. She has ways of simplifying difficult situation, and she is a good influence at Gledhoth. She deserves to be recognised for her efforts.
Lee continually does hard work.
A student mentor to 3 nursing students.
Conducted a successful fire drill where over 95% occupants made it out successfully.
When asked how he stays so hard working he said: “A dream doesn’t become reality through magic it takes sweat, determination and hard work, and my dream has not happened yet”.
Vicky has recently shown great resilience in her character. She has successfully deescalated a challenging incident using least restrictive practices achieving a positive outcome for the individual in her care. We are very proud of how far Vicky has come. Her hard work and resilience is paying off.
Kristie is a true grafter. She does not think twice about getting the job done. She just gets in there to ensure the task is completed.
She is the team member who will help any out and if there is work outstanding, she is always the first one to ensure that it is completed.
She is committed to the service and the residents she supports day to day.
Since Gloria has arrived at Godden Green, she has shown passion in her role with not only her own staff but noticeably with maintaining service users individual care least restrictive to fulfil the best for their recovery whilst giving the staff great comfort to grow in their positions and making the ward a much happier place to work.
Charlie had a difficult time with one of the service users. However, she was very compassionate towards the individual and contributed towards the therapeutic relationship being repaired. She even came in on her day off as the patient had asked to go bowling with her; showing compassion and resilience.
Following an excellent feedback from a service user who said that he has an infectious and warm personality and we need to hire more people like Jason, they also said that he is a ‘diamond’.
