For his ongoing support offered to service users and regular engagement in 1-1 named nurse session with service users. Recently, he has been recognised by service user for his quick problem solving skills. He goes out of his way to provide outstanding care to the service users he looks after.
His continuous hard work is recognised by the team.
Provides an outstanding level of holistic support to the resident’s engaging them in meaningful activities and clinical recommendations, massively contributing to their quality of life. He also supports others and is a great role model to his team, particularly new members of staff who as a result are eager to learn and offer such excellent support
Every week Bogdan is nominated by the patients for many reasons some of these being, hard working, he cares, he goes above and beyond, he listens, he is genuine and kind . The list goes on. Bogdan has a true passion for his job, the patient’s best interest are at the heart of all he does and he is a good role model to his peers and patients
Aloka goes above and beyond to support the audit team, and wider on-boarding team to develop their knowledge around healthcare compliance.
She single handle supported the team in over a week of low staffing to ensure that all work was completed (and within turnaround time).
A true dedicated worker that I would be lost without!
Yemi has steadily been making improvements in all aspects of her job role. Such as with her documentation. She seeks advice when needed for datix reports, showing she’s willing to learn. She also always approaches each SU with a smile and a happy attitude, showing care and respect, qualities we highly regard at Cygnet.
Megan has went above and beyond recently by coming in on her days off to drive a resident to and from their parents house which is over 2 hours away. This has been a massive help as the person may not have been able to be transported home and spend time with their family otherwise. Well done Megan!
A resident at Kirkside House became unwell recently and later died in hospital. Keinan supported that resident to the hospital and the following day remained in hospital with him showing dedication and determination, to ensure the resident received the support they needed to the best of his ability.
In a recent Speeds audit we have risen from 90% to an incredible 95%. This is due to Shaunna’s relentless determination to raise & maintain high standards for all meds processes. A visitor from another service came to shadow our meds process as an example of good practice so that they can adapt our process for their service.
Cat recently supported a service user to attend a dental procedure at a local hospital and she did an amazing job supporting our service user through this. The service user was worried and scared at times but Cat was supportive, caring and comforting and this made a massive difference to our service user.
Tas has been pulled off her normal work duties to support the team during a difficult time. She has done everything we have asked without complaint and we are extremely grateful for her help as it has meant the team are not overwhelmed and has allowed us to work on operational priorities. Thank you!!!
Recently we have had a breakthrough in communication with a resident who usually refused staff support a lot. Caitlin and Charlotte have been vital for this. They have given him 1:1 support to help form positive relationships and then gave feedback to the whole team. The resident now engages so much better and the staff team feel more confident.
Bradley is a key worker for one of are residents and has been supporting him to make better life choices .He has come a long way with going on holidays and accessing the community more, doing different activities.The weekly planners they sit down together and do help the resident have a better quality of life. Bradley passionate about his role .
