Joanna is the first person to support the team, responding to alarms, supporting distressed patients ad hoc and supporting resus drills across the site. She always shows up ready to go and will throw herself into any situation. The whole team love her!
Katie partnered with me to help with a large task and then in the last quarter took on all of this task herself despite it growing further, she managed this extremely well with little support needed and completed this task on time and accurately.
Mark returned to work after the tragic loss of his wife. He is always willing to help and support staff as required and he always tries to look on the bright side and support others to see the positives of each situation.
We have received 12 new International Nurses over the past few months which has been extremely hard work from a HR/Coordination point of view. Tracey has had to arrange accommodation for all of the nurses which she has done mainly in her spare time.
I have recently had some life changing events in my personal life which have impacted my work life balance. Lynn has been excellent in supporting me through this process and dealt with anything I brought to her in very supportive and sensitive way.
On the 26th July 2021, due to a staffing issue at Cygnet Views, without hesitation Kayleigh showed flexibility and headed for the Views to support the team and worked as a Support Worker for the majority of the day. Thank you Kayleigh!
Jo has recently cut her hours due to going off to train as a RMN. when she comes back its like she never been away she get stuck in and works extremely hard. She’s calm and supportive in stressful situations. A great role model to all staff.
Since the Day Service reopened in June Lindsey has been working in the kitchen, instead of support, providing meals at lunchtime for service users and staff. Lindsey is always happy and willing to work she’s adapted well and comes in on her days off to help out.
I have regularly witnessed Paul deescalating fractious situations in a very caring and empathetic way with our Service Users. We regularly receive high compliments about Paul for both his technical and caring abilities. He deserves to be recognised.
Clare has had some challenging shifts recently, there have been incidents which have effected her but she has remained professional and dealt with them as her role required and returned to shift the next day with the mindset of today is a new day!
During a recent incident on a medium secure PD ward Samantha stayed 5 hours after her shift during crisis to help aid negotiations with a patient which could of ended fatally. Samantha put her patient before herself and cared for him when needed most.
Christine is able to see a problem from the individual’s point of view. She is able to think outside the box to find a solution for the problem. Offers to come to work on her day off to support anxious service users attending important healthcare appointments.
