
A heartfelt thank you to Alice for her support during this festive period. Despite the challenges of no running buses, Alice went above and beyond to arrange transportation, making sure every staff member could get to work and return home safely after their shifts. Kudos to Alice for her leadership and unwavering support .
The service was hosting a New Years Day dinner/party. Reshma absolutely smashed the meal and had lots of good reviews from all staff and tenants. This was a beautiful meal and the passion she showed whilst cooking this was amazing. Reshma is a positive staff member and will always do her best for everyone around. Amazing Reshma. Thank you so much
When our chef went of sick Gary stood in for him and ensured our service users were well fed and looked after. Gary has taken it upon himself to work the kitchen as well as his support worker role. Gary is constantly dishing up good quality meals that our service users cant get enough of. well done Gary
Kolawole has grown over the last several months in his role. We recently attended a residents Christmas party; An individual’s chair fell over and they was about to fall as they tried to sit down, Kolawole came out of nowhere and jumped in to prevent the fall, which he was successful. If Kolawole hadn’t of done this they could have been injured.
Abbey took time out of her day to meet with me and share her wealth of expertise about research, helping me to prepare to send my research proposal. She was friendly, enthusiastic, and knowledgeable about what I needed to add, and made me feel like no question was a silly one! Thank you so much!
Tichoana and Assem have been working extra shifts with a resident who has gone through crisis and had a high level of anxiety and disruption to their daily routine . This has massively supported the team to feel more confident . They have ensured they manage his anxieties well and engage him in meaningful activities within the home .
Thomas supported myself to take some of our patients to a local pantomime production of rapunzel. This required him to work late and assist in transporting us to and from the venue. Thomas is always willing to go the extra mile for our patients to provide them equal opportunities to engage in something meaningful.
Sadly a service users parent passed away, Emma supported myself to come into work on our leave day to break the news to the service user and offer him the support he required due to ourselves having longstanding relationship with him. she followed this up with providing his dad with support and reassurance also
A training event had been booked in advance and a nurse identified to contribute to this. However, due to incidents on the unit the nurse couldn’t attend. However, Ellie then attended the training with no preparation or brief about the content of the training. Ellie contributed incredibly well to the training, with 22 people in attendance!
Elyese supported myself to take some of our patients to a local pantomime production of rapunzel. This required her to work late, which she does frequently when providing activity options. She is always willing to go the extra mile for our patients to provide them equal opportunities to engage in something meaningful.
Salina has supported one of our individuals on holiday twice this year. As a key worker she has put a lot in to supporting one of our individuals to build their confidence and experiences. This individual previously lacked confidence when accessing the community, let alone staying over night elsewhere – But Salina made it happen, twice! Well done
Assem and Tich have been working extra shifts with a resident who has gone through a crisis period and shown high levels of anxiety and disruption to their daily routine supporting the rest of the staff team . Together they have aimed to ensure his anxieties are well managed and try to keep him as engaged in meaningful activities within the home .