Nakash recent supported a resident at Beacon House to create a flower memorial in the garden as a place to member his late mother who recently passed away. Nakash showed great support and empathy throughout this and our resident is very pleased with how it looks.
Craig supported a resident to attend a very important hospital appointment. This particular resident hasn’t successfully attended an appointment for many years, through Craig’s comforting techniques the resident successfully attended the hospital and waited safely for his appointment. Thank you Craig for your comforting support.
I have not worked at Cygnet Maidstone very long (2 months) & this particular member of start has stood out for her hard working.
She was assaulted by a patient that has assaulted a number of other staff & patients over the last 6-12 months & she was shaken by this but refused to let it scare her away as it did others & carried on with a brave face.
Charlotte’s passion for engaging residents in meaningful activity and promoting their independence is inspirational. You can see that her approach is personalised to each resident, ultimately creating great relationships built on trust. Charlotte is amazing during OT interventions, helping residents to get the most out of them and have fun!
I would like to nominate Maxine, Primrose Ward Clerk for her character of care, for her support to YP and the whole team
Maxine is always willing and supportive, when needed she is willing to fill in the gap on the ward, she has on many occasions supported the YP when staff are engaged, and she always lends a helping hand. She is a rare gem.
When arriving at site Russ was speaking to multiple staff to support them through various personal challenges. Russ had also arranged to come in to support his ward / staff to attend shift safely and to return home safely due to the recent unrest. He had checked in with his team making sure they were supported in work and outside work.
Patricia recently supported a service user to go away for the week on a holiday. This was really positive as the service user really enjoyed themselves as well as all of the planned activities. Patricia showed a positive attitude throughout and was really supportive when encouraging the service user to explore new activities out in the community.
James has been instrumental in supporting a new admission with moving and handling. James has been available for staff to teach and role model excellent communication and manual handling skills as well as promoting positive relationships. This has supported the patient in settling into Newham House to begin her rehabilitation.
Since the introduction of our new HR information system, Workday, Dylan has been my go to person and has offered huge amounts of help and support to me and wider teams. Dylan has put together a really helpful guide around Workday to further support colleagues. The guide has personally been a really useful source of resource to me. Thank you Dylan!
Steph has been instrumental in supporting a new admission with hoisting and developing routines. Steph has been available for staff to teach and role model excellent communication and manual handling skills as well as promoting positive relationships. This has supported the patient in settling into Newham House to begin her rehabilitation.
Ever since I joined the company 17 years ago Paul has always provided brilliant support. Most recently we urgently needed some new equipment for an important video shoot and Paul was able to source the items and have them delivered in time. The items proved to be crucial on the day and if not for Paul it would not have been the success it was.
Linda supported me this week by offering to pick up a psychological assessment from another local cygnet service so i could have access to it. Linda went out of her way to do this and offered, demonstrating her commitment to support her team members, and go above and beyond! She is an excellent team player and is always quick to help others.
