During the recent loss of one of our service users, Cara showed great comfort to his parents and went above and beyond to help and support them, she organised a signed shirt from the service users favourite football team.
Debra is always friendly and asks after me and my family when I visit the unit. She also donated to my son’s charity trip which was a lovely surprise. She made me feel cared for.
Sophie always provided positive vibes and displays a flexible working style. Buttercup is eternally grateful for the time, effort and overtime Sophie has committed to the ward. Sophie shows a wide diversity of skills on the ward, Thank you so much 🙂
Throughout recent hard times and grievances I have faced, Ellie has always offered me extensive levels of support. From daily phone calls to working shifts around what suits me Ellie has been a fabulous ward manager 🙂
Lauren has been training up two new Acting Team Leaders, whilst running her shifts and organizing staff on her own. Lauren has planned day trips for the residents and shows so much support to everyone. She deserves to be recognised!
Gaynor (Admin) went above and beyond in supporting our resident who was recently diagnosed with Idiopathic Intercranial Hypertension. This meant our resident was advised to exercise on a regular basis, to make this fun Gaynor started dance classes!
We recently introduced pink notes at Kirkside Lodge. Danny went above and beyond in supporting his team to get familiar with the new system. Danny used his own previous experiences to spend some 1:1 time with staff to support them with notes!
Devon Lodge has faced hard times with staffing and Becky has been very supportive and worked hard to support new staff and agency. Since coming over to Devon Lodge, to cover the home temporally, Becky has made me feel welcome and been supportive.
He’s a fairly new member of staff but has fit into the team well. I was working at another Cygnet site and a huge incident broke with a new admission to the service. Adil came to support the service and manage the incident.
John helped to support a service user through an anxious time when an important blood test was required. He helped to keep her calm and focussed in the build up to the community team attending.
A service user needed a blood test which has always taken place in hospital in the past. Today, with Ann-Marie’s support and reassurance, the test was successfully taken at home. She helped the community team who were pleased with how it was planned.
Gary has worked tirelessly over the last month without a senior OT in place. Gary has continued to provide therapy and support to the men we care for, displaying resilience and he is not afraid to work hard, he is an asset to Team Fountains.
