Terri balances a busy workload and numerous requests for help, but is always willing to help and support colleagues in other teams with whatever they ask for. Thank you for your help with the housekeeping and catering team meetings in particular.
Krish has always been supportive and I consistently enjoy working with him. He’s a hard worker and great communicator. When I had time off for personal and health reasons he was always keeping in contact and updating the team when I was unable to.
Trevor has worked hard to help the Psychology team on Deaf services create some amazing visuals for our patients. He is responsive to feedback and makes changes in a timely manner. Recently we have been more reliant upon him and he has been helpful.
Sophie has been very supportive of me and always has an ear to listen or a shoulder to cry on. She always offers me good advice and helps me when I am struggling with difficult situations.
Andy always goes above and beyond for staff and patients on the ward. Throughout short staffing and Covid-19 he has supported the ward and worked shifts with nurses when they are short staffed. Andy is an inspiring Ward Manager.
Katie always appears willing to listen. She will find the time to pay you her full attention, showing active listening skills and empathy even when she has a hundred and one tasks she needs to do herself. She’s a great person to support anyone.
Kerry joined us a few months ago with no prior experience in care. Despite this I have observed an enormous level of passion from Kerry in every aspect of her role. She has huge insight into the experiences of our residents and the importance of them.
Heather always does her job with a smile and remains positive throughout any difficult situation. Heather is the go to person if you need to see the positive side of any stressful situations.
Sophie went above and beyond to help plan and organise a Halloween Party for all service users in Kirkside House and Lodge. Providing a safe environment, food, decorations and music for everyone to enjoy. The activity was enjoyed by everyone.
Chloe has organized a Halloween party for all the residents with lots of spooky treats and homemade treats. Chloe face painted the staff and residents. She did various arts and crafts making sure everyone was involved. Everyone loved it!
Tafadzwa has worked really hard especially over the last couple of weeks which has been a very challenging time. In particular Tafadzwa supported a resident to meet his family at Pizza Hut for his birthday which the resident very much enjoyed.
Ben, you wrote a really comprehensive, informative and humane account of a patients day – really helpful, thank you