She has been a massive support to our ward since not having a manager. Jin has stepped up to support the ward juggling her work load of CTL and manager role as well as being a massive support to staff and service users.
Emily has only been with us 2 months and she has shown her strengths already, taking on additional roles, showing she’s willing to learn and to work hard on her develop in Redlands. She has dealt with situations independently and confidently.
Dorothy has got to be one of the hardest working people I know. She regularly picks up short shifts on nights and frequently comes in a 6am or stays until midnight to make up the staff numbers. She is very caring to both our patients and staff.
Diogo has been working really hard with a service user and through his resilience to work with her even when it has been very challenging at times. He has gained her trust helping her to have successful community visits and enjoy a meal at KFC.
Diane consistently demonstrates passion for her job role at the Oaks but more recently, this shone through when an ex-service user approached the unit seeking help. Diane used her skills and rapport with him to attempt to keep him safe.
Winston has supported a colleague who had a period of ill health and had time off work. Winston supported his colleague with advice and a friendly ear and his colleague said he has been an invaluable help for him in his recovery
Since joining Cygnet Charlotte has progressed from being a Housekeeper, Ward Clerk, Clinical Admin, Finance Admin and is now Lead Med Sec. She is a role model to the team and regularly picks up extra tasks to increase her knowledge even further.
Caroline supported a service user on their home leave and worked over the weekend. The service user needed significant levels of support and Caroline visited her house, coached coping skills over the phone, and sat with her all night in hospital.
Bethany has stepped up and ran shifts confidently when we have had no seniors due to covid, she has provided direction and support to others to ensure the shift was ran smoothly and the service user needs met
Amanda works so hard in ensuring all the staff and residents dietry requirements are met and she plans the most amazing theme days every month which everyone absolutely loves. Amanda is such a hard worker and nothing is too much trouble for her.
Abbie works hard to make sure that patients are kept safe and secure, that their needs are met. Abbie has been so kind helped me to implement the correct procedures for recording money in and out on SU’s Transaction sheets. She is a star.
Bethany has been dealing with some negative experiences from a service user which as a new starter can be difficult she has been open with how she has been dealing with this and has taken on advice and support offered to build her relationships.
