Kate has worked around the clock supporting Bierley with their CQC action plan, whilst supporting other QAMs, and still supporting other sites. Kate is always supportive, approachable and will go above and beyond for the services and her colleagues.
Catherine is always ready to respond to the rescue alarm even when she is not working putting herself at the frontline to support staffs and service users. Catherine will still come for her regular shift hen injured from an incident. Kudos dear
In the past few months, Kirsty has had a lot to deal with in her personal life. She has dealt with this so well and continued to show resilience and support to patients and colleagues and always shines a positive light on every shift.
Amanda at the beginning of the year offered without prompting to deal with complaints received from the CQC, these need daily attention. This was not part of her role and an enormous help whilst I was in the process of recruiting a new team member.
Juliana explained to me at the start of the first aid course I was delivering that her husband had collapsed the week before and she had attempted CPR but was not successful. She however showed great resilience during the session to demonstrate CPR.
Niamh came in to work on a Saturday, her day off, to help our maintenance team paint the garden fence! Niamh even brought her dog in to see our residents which they all loved
Dennis has been helping a service user to reduce his incidents and find a way of coping with his. Dennis is always going above an beyond for all the residents and is a valued member of the team.
Mark started only a few weeks ago and he has already made a huge difference to patient activities and wellbeing! He has got stuck in with goal setting and already taking patients out to aid their development. Mark is a really great colleague!
On reviewing PowerBI, Caroline has managed to get Fountains interview to offer down to 0.5 days – this is the best i’ve seen and meqns the candidate experience is so much better. Caroline is in touch with all candidates in the pipeline at all times!
Zoe has been instrumental in the organisation of implementing the introduction of Recovery College to the timetable for all of our Service Users across our 3 wards.
Really helped out at the Bierley Open Day welcoming visitors and ensuring the day flowed well. Kept a good record of walk ins, and a top order of interviewees. I would have crumbled without her having to cope with the amount of people!
Going out to the shop for a patients to get the shopping in the stormy weather over the weekend and not blowing away in the wind.
