Recently joined as Bank Receptionist, and would like to nominate Carolyn who has made my time seamless.
Carolyn has been extremely patient and provided all the tools, training and shared knowledge to fulfil the role requirements. She is an asset.
Every morning through tough times we have had to send a covid tracker to Barbra, and every morning she replied back making all the team smile, all the team used to ask what her reply was today as it could be beautiful Monday wonderful Wednesday.
Jessica has blown me away with her passion for her role, she takes everything in her stride & always pushes her self to be better We are so lucky to have her!! I couldn’t ask for a better Occaptional Therapist, sp please keep up that fantastic work!!
Whilst on her first covershift at Thornfield House a resident collapsed and had to be resuscitated. Sarah was amazing and even though upset she still came back to do another team leader shift the next day. She has shown great resilience & positivety
Daniel has been amazing since starting his new role in the compliance team. He is helpful and supportive to all teams on site. Recently Daniel supported another colleague who became very unwell at work, he was a great role model and inspiring.
Chima has gone above and beyond supporting the service during our current staffing issues, working alongside of overtime to help ensure the service is safe and continuity of care for the service users.
He has also been amazing support with a new service user.
Watching Holly engage the service users in constructive activities that help build their confidence and give them purpose is such a treat. No matter how challenging the ward gets, Holly always has a smile on her face and an empathetic response.
Heather is an excellent nurse and is often faced with incredibly difficult situations on the ward. Despite this, she always positive, willing to support others and is person-centred in her approach. Thank you Heather!
Penny volunteered last minute to support a service user on a week long holiday as the allocated staff who was meant to go on holiday was unwell and could not go. Penny demonstrated her passion for the role in not wanting resident to miss out.
Caitlin supported me as I felt nervous during an incident. She stayed with me the entire time to make me feel safe until the service user appeared calmer and more settled. She helped me nurse my wounds by bringing me a wipe and being very caring.
Yugo is popular among service users and his well liked by his team mates for his kind nature and ability to work hard. He hardly ever stops, I have never seen him stressed or moaning. Thank you for all your efforts Yugo!
David will pick up extra nights when needed,
David is always willing to help out in the lodge when needed,
David is also willing to swap shifts with other night staff when asked to do so.